Jim 'N Nick's Bar-B-Q

I'm a regular customer here and I've had no complaints until now. Tonight, everything they could've messed up, they did, from start to finish. I understand everyone has an off day so I was being patient with our server but.... she constantly mixed up our drinks and did it over and over. I had a sweet tea and my friend had an unsweetened tea. However, our server kept switching our drinks up so we had to taste our drinks before enjoying them. I ordered a simple salad but with no cucumbers, no onions. I was maybe a 1/4 of my way through my salad, it had cucumbers in it. Chef's mistake, but I'm allergic to cucumbers so that was a major mistake. I asked them to take the salad off my tab and instead, I ordered a plate of ribs with 2 sides, one baked bean and one potato salad. I took that home to eat. However, the sides were not what I ordered. I ended up with collard greens which I don't care to eat. When splitting our check to pay, the server messed up our checks 3 times. I'm just over it all. We kept good attitudes but this was crappy service all the way around. Plus, they had the a/c on and it was freezing. We asked to have it cut off or turned back but it blew on us the entire time of our visit. My friend went to the restroom only to find out there was no toilet paper in there to wipe with. Worst night here. I'm not looking forward to going back. Sorry. I love giving good reviews but Jim N Nick's failed all the way around. Ya'll really are lucky I didn't have an allergic reaction other than a belly ache. Really a One- Star rate tonight. F- I hope ya'll make it right or I won't be back.

Food and service were fabulous. My husband and I were driving through on our way home and randomly chose this location. So happy we did! The chicken was so tender and juicy. Cooked to perfection. My husband had the brisket and it too was to perfection. Serbia was to notch.

I've been to this location many times in the past. Although the food quality has gone down it was still a decent meal option on the go. Tonight I ordered the catfish sandwich with potato salad and baked beans for the side. None of it was good but the fish was ok so I just ate the sandwich. I live too far away to go back anyway. Then I opened the lemon pie I got as a dessert and they basically served me slop. No I'm not kidding. It looks like it either thawed improperly or like they threw it in the container. The crust isn't the same and I'm not sure if this is even homemade anymore. Definitely not what I thought I was getting but even with the change this presentation is awful and I don't feel like it's safe to eat. Have they been bought out by private equity? I'll have to look it up. Either way serving this to a paying customer is just disrespectful. It does NOT look edible. If I had taken a good look at it before leaving I would've asked for a refund and given it back.

I heard mix reviews about this place so i had to come and try it for myself. The service was friendly and fast. Our waitress angi was very very nice and attentive. For the price we paid was definitely worth it you get alot of food for your buck.

This was my second visit to this bbq restaurant. The first time it was very good and I knew I’d be back. However, we went last night and one of our pulled pork plates was mostly uneatable. It was mostly chewy fat gristle pieces; the meat was hard to pull apart to eat. I could go into detail but I won’t for your sake. The waitress did not comment on the fact it was uneaten and spread all over the plate from trying to eat it. I didn’t complain because it wasn’t her fault and we were all finished. I should’ve, but I decided to put it in my review instead. The mac n cheese is one of their best items. The cheddar biscuits were not fully cooked. They have been out of baby back ribs both times we have gone. We tried the spare ribs last night, but it was too dry to eat. We liked the collard greens and coleslaw. I probably won’t go back after this time because the chef should have known better to serve that kind of meat at a well-rated restaurant. I don’t like when I am “chumped” on pulled pork.

Visiting the area and stumbled on this place and so happy we did. I had a house salad with the brisket chili and the chili was wonderful. My party also shared chicken wings (with a side of all the sauces) as well as the ribs. All of it was great. Our server was also wonderful. We will certainly return when visiting this area.

We didn't feel like cooking today, it's super hot! We stopped by this location, it was packed, mainly the drive thru, we we got seated quickly inside. We both got the 2 meat two sides combo, we had the spare ribs and brisket. He got double collard greens, and I got mac n cheese and collard greens. The cheese migfims were hot and fresh. The food was tender and delicious. I'm not sure of my waitresses name. She didn't give it when I sat down, and I should have asked. Service was great, and so was the food. The Arnold Palmer hit the spot too.

Placed a to go order and set at the empty bar to watch a NFL game. One of the bartender told me to sit at the to go waiting area that had one small bench for 2-3 with somebody there and no tv. I totally ignored her cus if it was busy I’ll understand but empty…nahh. Im a paying customer and shouldn’t be treated differently as long as Im not taking up a big table. Also asked for white bbq with order but didn’t get it. When I got home I also noticed it came with cornbread muffins, but I’m gluten sensitive and no where on the menu it says it comes with cornbread muffin all around the food. After waiting there for 25 mins, running errands for 6 hours before getting there and them being my last stop I just ate what I could and took that $37 L. After posting I found paper chunk in my Carolina Pork BBQ 😒

Love Jim n Nicks! The food is always delicious and comes out fast! The sweet tea and ice is soooo good, and their servers are always friendly and on top of it.

The BBQ was on POINT! And the biscuits are even better! A definite must go if you're in East Cobb craving some BBQ.

Love the drive thru! Food is always quick & delicious. Service is nice too! The loaded baked potato with brisket is my favorite!

As a snob for high quality BQ, this one is average. Just my opinion. It's been a while since I've dined here, but we might try it again in the near future. It's more of a chain type restaurant and not a Texas or North Carolina style BQ. Three stars

The service was good, I definitely wouldn't complain. The restaurant was nice and clean. The fried catfish was excellent. I'd definitely choose that in the future. The portion of brisket was SUPER small. I had two small slices. For the portion alone I would choose that. The ribs were ok at best. By far the best part of the meal was the Catfish.

I've only had their Christmas to go smoked turkey prior to this dine-in visit and man, it was good. We came here on the coldest day of the year, so as expected, it was a slow night. Our server was very efficient and was able to knowledgeably recommend some menu items. I ordered baby back ribs, which come with two sides. I opted for collards and corn on the cob. We also received the complimentary bread basket, consisting of the most delicious cornbread bites. Food arrived within minutes of us placing the order. Overall: good service and food, full bar, plenty of parking and great menu choices. Definitely give it a try.

This place gets busy at dinner time, so if you go, take that into account. I love how they have the drive-thru for convenience. I order the smoke turkey breast with baked beans and collard greens and it is so good! The white bbq sauce is my favorite to eat my meal with. Always stop here for dinner on lazy nights and never disappointed.

I had a craving and decided on this location for bbq yesterday. I went through the drive thru which had a line but seemed to move swiftly. Staff was nice and answered any questions I had. I ordered the 1lb classic spare ribs which comes with 4 ribs and two sides, for my sides I ordered the baked beans and corn on the cob. This food was really so good! The ribs were tender and the corn was delicious! I highly recommend this restaurant.

I go when I'm on the Westside, as we don't really have any in the city. The food is usually fresh and good. The servers are always nice and I usually don't have to wait. It's never empty, but also not packed. Very chill and laid back. The drive-thru is a nightmare though. I got the 3 meats meal. Brisket was amazing! Fish was crispy and fresh. Sides were good. Didn't care for the ribs. I think the baby backs would've been better. That bread!!!! My gawd!!! It's just so good! Definitely a must try if you're in Cobb.

celebrating my grand daughters birthday on the patio, great customer service and Lisa our server was excellent and patient. The smoked wings and catfish was excellent. Food always on point. Ambiance was awesome plenty space for visitors to come and go to show love for the celebration!

Ordered food on mothers day and it was ready when stated. But got home and realized they forgot the deviled eggs!!! Called and they were able to refund over the phone. I would recommend

I decided to go for the spare ribs at Jim 'N Nicks (mostly because I was running too short on time to fire up the smoker and do it myself in time for the NFL Playoff games). I've had Jim 'N Nicks before at various events but I've only had the pulled pork sandwiches (they are good). I'm a little picky on 'cue so my expectations were not very high. I ordered online for curbside pick up. I ordered 3lbs of spare ribs, Mac & Cheese, and Baked Beans. The ribs weren't bad at all, they had a decent smoke ring but needed perhaps a little more seasoning they were tender and just a little chewy. The sauce was a little disappointing but not bad. The portion size was acceptable (I had left overs for the next day). The Mac & Cheese was exceptional and I do recommend highly. The Beans ....very disappointing in taste, I would not recommend at all. The Biscuits were good but I would have expected a few more. For a chain restaurant the spare ribs weren't bad and the service was very good (extremely friendly). If you don't have the time (or touch) to either do it your self (or deal with the wait at a Mom & Pops BBQ) I would recommend Jim 'N Nicks if Ribs are on your mind.

Great baby back ribs and enough to feed an army if you spring for the "full" rack !!!

Prices getting sky high but the food is still good. The staff is always friendly. Five stars as usual.

Staff was excellent... brisket was super salty and sausage was overcooked. Sides were good, protein was bad bad bad

Great service and food! Love the cheese biscuits and brisket sandwich. My wife loves the collard greens and mac and cheese.

Good gracious!!! My first time here! I did the two meat platter with ribs, pulled chicken, collards, and baked beans. My favorite was the pulled chicken! The sauces that came with it were great and the chicken was cooked perfectly!!!!!

After a long day at an infusion center, I had a taste for grilled fish and shrimp. I was hungry and Jim 'n Nick's was close by so we settled on fried fish instead. It is usually pretty good from this location. My mom and I ordered and we're going to split a 2-piece fried extra crispy catfish with potato salad and macaroni & cheese. We went through the drive through. The cashier repeated our order but had mistakenly rang in baked beans instead of mac & cheese. She quickly corrected it. Shortly afterwards, we received our order and noticed the breading/batter on the fish was barely noticeable. This was in no way extra crispy. The drive-thru line was long so I assumed they were so busy that some things had been overlooked. We told the cashier who said we could have the existing fish dropped again or have another order prepared. Before we knew it the manager Timothy was in the window asking about the problem. His tone was very defensive. When we said we would prefer a new order as it is unsanitary to drop fish that we've handled into the fryer again. As well, dropping fish again wasn't going to help with the lack of breading. As if we were after a free order, Timothy said he wasn't about to give us another order. So we asked for a refund as we put the boxes back in the bag. Timothy then said he would need that order back without realizing we were already handing it to him. I've eaten at this Jim N' Nick's location several times after my cancer treatments. I've always received excellent customer service and hot and tasty food. I've never experienced Timothy or anyone with his tone. He needs additional training on how to handle customer complaints. I will give this location another try because their overall track record has been good with me. I hope I'm able to return and increase the stars real soon. I'm sorry I wasn't able to get pictures of the fish but I did attach the receipt.

I placed a ToGo order for a Brisket and a Rib plate. The restaurant has a Drive Thru and it actually moved quickly. All of the food was good. I ordered greens and mac and cheese for the sides. The mac and cheese is always creamy and cheesy. They give you a good portion of food. I ate half of my plate for lunch and the rest for dinner. The restaurant forgot to put cheese biscuits on both plates. I drove back to the restaurant and they gave me a half dozen of cheese biscuits. I met the manager and he was super nice and conversational. This location was good... But I must say that the Marietta location is my favorite. I tried a few BBQ restaurants and Jim n Nick's is at the top of the list.

This location has been my go to for ribs for a minute They're slipping with there wait staff and customer care our waitress was the worst, and we had to get someone else to Serve our table Food was still amazing ! As always

Great service, very friendly, clean. I will most def give Jim n nicks another visit in the near future. Kameron was awesome.

Waited 15 minutes, no server! The only place busy in this restaurant is drive thru, absolutely unacceptable! We left!

Wanna give much deserved recognition and a shout out to our server Danaja! She was incredible! She provided exceptional service! She was very attentive and friendly and made sure we had everything we needed. It was awesome to watch her do her job, she was running around that place with diligence and intention, taking very good care of us and all her customers. She definitely deserves recognition! That girl was busting her butt, she earned a well deserved tip! Also wanna give much respect and recognition to the manager, Mario. I had a minor incident a few weeks back where some fries were accidentally forgotten on my drive thru order (mistakes happen) and Mario made it right by providing exceptional customer service in remedying a situation like that. Thanks bro, it's much much appreciated!!

The food was excellent and a real value compared to similar restaurants in the area. I kind of forgot about this place but we definitely be going back. Try the original and white bbq sauce. Mac n cheese is killer. And the pulled pork was excellent.

Great brisket great customer service great Biscuits. Everett was awesome. Love the food here

Try the ribs and biscuits! One of my fave in the area! Mac and cheese is a hit. Order at the counter or do drive thru

Service was great. Food great, came out quickly. very clean. Lovely atmosphere with tv's.

The catering department makes absolutely no sense. They require a minimum of 20 people and $250 in spend, but if you have 15 people and want to spend $500 they won't cater your event. Seriously, I can't make this stuff up. Business must be so good that they can simply chase it away...

I live within 2 miles of the Jim N Nicks in Hoover. I used to LOVE this restaurant. It had a great neighborhood culture. Great food, and especially loved the home-cooked vegetables and sides. No more. The last two times we've been in, the wait staff is either negligent or surly. The music was so loud we couldn't hear one another talk. We asked if the volume could be turned down, but they said no. They offer very few sides now. The bar-b-que chicken sandwich had a lot of fat on it and was cold, along with the fries. I asked for it to be heated, and it took them 15 minutes to return it. My friend had already finished his food by then. You can definitely feel the impact of a declining culture. Less quality, higher prices. Less nice staff. I've actually had them tell me they were out of mashed potatoes. How does that happen??? I don't think they even offer them anymore. I had a bad cold several weeks ago, placed a "to go" order, and went through the drive-through to pick it up (after waiting in line 15 minutes), I was told I had to go park and come inside the restaurant to pick it up. It was ready--they just wouldn't give it to me. I hope no one caught my cold. They just don't seem to have any interest in running these restaurants anymore. SO SAD!

One of their sites just opened here in Rome, GA this week and I tried it for the first time today. I got the pulled pork sandwich with a side of fries. There was nothing special at all about the sandwich and the fries were slightly soggy. I guess that is expected since it is a chain and on the line of Panda Express, Fizoli's, Olive Garden, or any other mass marketing chain. There was nothing really wrong with any of what I got. The pork was tender but the sauce was not that good and the smoke was a bit overdone. On the really positive side, they have taken a page from Chic-fil-Lay with two drive-thru lines staffed by order takers with tables making it easy to place your order. If you are paying by card or electronically, you can pay right there. If paying by cash, they will take your money when you pull up to the takeout window. They have runners that will take your cash, give you change, and then deliver the food to you when it is ready. Very quick and efficient.

The food is the best. Everything is good from the loaded potatoe, the bbq chicken, the smoked turkey is really good. The staff is the best. The atmosphere is fun and relaxing. TVs with sports on all the time.

This restaurant was wonderful. Our bartender , Michael really took care of us. I had the potato filled with brisket which Michael suggested. It was delicious and the service was fast. We will eat here again

Food tasted great, plus excellent customer service! Antonio, one of the managers made sure my experience was top-notch! Customer service is sometimes a lost art, but he nailed it!

I've eaten here a few times and the service is usually pretty good. My last visit will be my last to this store. I sat at the bar and waited a few minutes, the bartender who was a guy walked around me a few times and after a few minutes he finally acknowledged I was sitting there. I ordered the chicken sandwich, the chicken was so dry, I think it was left overs from the day before. I have never gotten strands of chicken from there before, it's usually chucks of chicken. He never asked me if I needed anything, I had to ask for everything including the small Muffins. The place wasn't busy at all, maybe this is why.

good food good service. Not a bad price for bbq!! love their biscuits and banana pudding.

Jim 'N Nick's Bar-B-Q is a small, regional chain that specializes in barbecue. To be specific, I would say they specialize in Alabama style barbecue and for me the best part about Alabama barbecue is the Fantastic Alabama white sauce. If you are unfamiliar with Alabama white sauce, it is a mayonnaise-based barbecue sauce. I know it might not sound the most appealing, but it's so works with chicken and pork. In fact, it was at a Jim 'N Nick's Bar-B-Q location in Alabama that I first discovered Alabama white sauce and I have been a huge fan of it ever since. My go-to menu item that I order at every Jim 'N Nick's Bar-B-Q is their chicken with both their barbecue sauce and their Alabama white sauce. It really is wonderful, especially when you realize that it is a chain restaurant. The service here was good and the food was great. I woukd definitely recommend a visit here.

Placed an online pick up order. They forgot our fries. The bbq itself was good. Marbled brisket was delicious, not too fatty, but it was just too salty, and I love salt. Was impressed though overall but I had lower expectations going in, so I was pleasantly surprised even if the meat was overly salty. Biscuits were good as were the collard greens. It didn't really need the sauce but in this case I used the sweet bbq sauce to make the brisket taste less salty. Order was ready within a few minutes after we arrived but definitely check your order before you leave because I heard they forget things like fries or other items all the time.

Food was disgusting, bland and no seasoning! Horrible food quality. Chicken was chewy under cooked. Chicken tenders tasted like fish. Save your money this location is not good.

Burger was ok. A bit rubbery. Service could improve. The waiter was distracted and even brought out the wrong burger. I had to wave him down as he was talking to other staff and not on customer service.

I should've read the reviews first...they're always out of something after you've waited in the drive thru 10-30 minutes. It's definitely the slowest drive thru in Cobb County; even when you finally get to the window to pay...you'll wait some more. Smoked wings don't any have seasoning or a smokey taste like smoked meats should. Mac'n' cheese is decent. Collard greens are usually decent; I just don't want cheese corn muffins w/greens. Deviled eggs are good when they have them(they're usually out). If you don't want to cook, it's a good option. A high price for a high lack of flavor!

I ordered Uber eats and half of my order is missing. I tried to call restaurant but nobody answered the phone. It's so frustrating when the restaurant doesn't take the time and care to ensure all items are included in the order. Definitely don't recommend ordering through delivery service

I got takeout from the Jim N Nicks in Smyrna/Vinings, GA (first time at this location). Not only was one of my sides missing (I didn't realize until I got home), but my ribs were absolutely horrible. More like beef jerky that was impossible to eat, and the house salad I paid an extra $2.49 for was full of lettuce that was going bad. So I paid for a ribs meal that I intended on having for dinner tonight and lunch tomorrow...and actually just have to eat something else entirely. Other than the cheddar biscuits, this meal was an absolute waste of time and money. I was also given like 5 sets of disposable silverware, a few of which were already opened and missing forks. With the exception of this visit, I absolutely love Jim N Nicks and have never had a negative experience.

I enjoyed Jim 'N Nick's low and slow-smoked barbeque. They used original rubs and hickory smoke and make sure every bite of pork and brisket was packed with flavor that melted in my mouth. I could tell they smoked their meat around the clock to use only the freshest ingredients. I will be back for holiday catering.

Jim N Nicks is hands down the best BBQ chain I have ever been to. The cheese biscuits are to die for. The Mac N Cheese is literally the best out there. Their pulled pork is as good as it gets. I don't even typically like BBQ chicken but theirs is so juicy and tasty it is hard to resist. Try it with the white sauce. This location like any location I have been to has great service and the food is consistent as heck. I work nearby and it gets really busy at lunch. Try and beat the crowd and get there by 11:45a and enjoy the amazing smoked meats. You won't be sorry. Clean, friendly, plenty of parking, and incredible BBQ. Plus there are always managers walking around checking on you. I don't know what they do to make their meats so smokey, juicy and tasty, but they got it down. Last note...buy some of their cheese biscuit mix while you are there. Follow the directions to a tea and you will get close to what they serve at their restaurants, but not quite as good, but still amazing.

Its still a 3.. I love the food here . Today I was in a hurry. Saw only 2 cars in drive theough.. so I pulled up ordered a piggies potato and large Arnold palmer.. as I proceeded to the window i.realized I didn't have my wallet. Dang it. I get to the window and ask if there was a way to pay online.. he said no. In haste for being late to work I pulled off. When I got to work I saw I could actually order on line for pickup.. so advise the People at the drive thru.. he is not new I've seen him before. If I had more time I would have drove around to curbside ordering. Get better...

Great price for value and amount of food. Highly recommend a plate with different meats. BBQ sauces on the side are delicious for dipping.

I think I just became a vegetarian. This isn't my first time visiting this location but I think it may be my last. My mom had a taste for BBQ so I recommended Jim N Nicks since it was nearby. I ordered a quarter chicken and she ordered pulled pork. My chicken was questionably undercooked as it was shades of pink, but that isn't what has me now considering going vegetarian (or more likely pescatarian because I can't give up fish). My mom's pulled pork was not pulled at all. It was also cold and just overall not appealing. Both of us looked at her plate and nearly gagged. So, understanding that things happen, I called the restaurant back. The person who picked up was very nice and said that the a manager was busy but would give a call back. I'm hoping to hear from them soon. But in the meantime, wanted to share my experience so that someone else considering takeout remembers to open the box and check their food before driving off. The 2 stars is for the bread and baked beans. If it wasn't for their tasty bread and seasoned beans, this would have absolutely been a 'zero' experience.

Food was great wanted to be served but this one does not serve. The food was wonderful and the portions were ample.

I'm so full! Ordered the 3 lb of spare ribs and it was definitely way too much so tons of it is going home for a snacking throughout the week. The cheese biscuits are so damn good and that's probably why I got full cuz I had one of those and I had to have a few onion rings before the ribs came. I would highly recommend and we had a waitress named Gina Who was the best! So when you come in ask for her !!! And now I'm going to go home and change into elastic pants! Lol

The delivery girl and guy at the window were so rude Sunday, Dec 31 at 12:39 pm. They were both snarky. I spoke with the manager. then the girl came out and asked everybody but me if they wanted a drink while they were waiting. Super unpleasant people. whoever hired them did very poorly.