Tuan L.
Google
My wife and I had a really disappointing experience at this Jimmy’s location. We’ve eaten at the other location multiple times and have always had good food and service, so this was honestly shocking.
The garlic rolls came out cold and just didn’t taste good. Garlic rolls should be warm, soft, buttery, and full of flavor — these tasted like plain bread that had been sitting around.
I ordered the lasagna, and it honestly didn’t resemble lasagna at all. Lasagna should have clear layers, a rich meat sauce, and be well-seasoned. What I got was bland, mushy, and tasted like it was thrown together with no care.
We also ordered pizza, and it was by far the worst pizza I’ve had in Dayton. The crust was lifeless, the sauce had no flavor, and the cheese tasted cheap and overcooked. A good pizza should have balance — this had none.
What made the experience even worse was the manager. He was rude, dismissive, and acted like he was above any kind of feedback. Instead of trying to fix the situation, he just came off as arrogant.
This location really needs to work on customer service and the overall dining experience. Going like this isn’t going to keep the doors open. It’s disappointing because we’ve had great experiences at the other Jimmy’s, but we won’t be coming back to this one.