Jerilynn C.
Google
1/5 stars
I'm extremely disappointed in the service I received at Jim's Frostie Treats on 11 Mile Road in Royal Oak. Despite being a repeat customer, I was appalled by the young worker's handling of food and money. He wore gloves, but it seemed like he didn't change them often enough, and what's more concerning is that he applied hand sanitizer directly to the gloves. This is not only improper food safety protocol but also creates a false sense of security.
As a customer, it's unsettling to see gloves being used in this manner, especially when handling money and food. Proper food safety procedures, such as frequent hand washing and replacing gloves after each order, are essential to prevent the spread of bacteria and keep customers safe.
Given this experience, I won't be returning to Jim's Frostie Treats. Cleanliness and food safety should be top priorities for any food establishment, and unfortunately, this place fell short.
Rating Breakdown:
- Food Quality: Not applicable due to service issues
- Service:1/5
- Cleanliness: 1/5
- Overall Experience:1/5
Jim's Frostie Treats has mixed reviews online, with some customers praising their ice cream and others expressing frustration with service. Perhaps this review will help you all address the issues I experienced.