Jim's Grill

As a customer, kindness and respect matter just as much to me as the food, and Jim’s Grill consistently delivers on both. The staff is welcoming, attentive, and professional, and the owner genuinely listens when concerns are raised. On the rare occasions when something hasn’t been perfect, it’s always been met with openness and a real interest in making it right — which says a lot about how customers are valued here. When I enjoy a place and feel well treated, I make a point to recommend it to friends and often bring groups in for special occasions. Jim’s Grill is the kind of local business I’m happy to support and confidently share today’s meatloaf and broccoli and cheese casserole were out of this world.👏💜

Bad food and worse service Beef soup was a 1/2 tsp of hamburger with canned veggies and water Someone else is operating this place now and I don't think it will last long

The absolutely best meals freshly cooked every day!!!

There's no option to give 0 stars so, one will have to do. This restaurant offers average American food that's overcharged for and most of the time, they don't have half of what the menu supposedly offers. Call before you commute!

friendly staff... very clean... wish I could have tried more items! this chocolate cake was moist so good, and affordable!

Last few times I've been here the food hasn't been good. The burger patties are similar to McDonald's, as opposed to the high quality beef sold right next door. And certainly they pale in comparison to anything one would make at their own home. You feel weird even eating it. They messed up the order. Weird. I'm not trying to be rude, I just want restaurants to take pride in the food they serve

Half the menu was not in stock....food we did get was not what we ordered ...example I ordered a club... but it was 2 slices of ham and 4 slices of tomato... not a club... after we told them about this their response was "well its the same price sooooo?" .....no ice in drinks because we were told the ice machine was broke and the manager won't fix it..... BUT THEY ARE CONNECTED TO A GAS STATION.... WALK NEXT DOOR AND BUY ICE!!?? The waitress did nothing but complain and cry to another table. Watched 3 tables get up and walk out because they waited 45 mins for food and people were being served theirs before them.... very small restaurant so no reason one waitress couldn't handle the "crowd."...... place could be great with a positive attitude...food in stock that they have on the menu.....

I tried to call an order in for 45 minutes and later found that the staff had the phone off the hook after they had 6 orders in. Who does that? Jim's Grille used to serve a great breakfast. But no longer. Today, I had the special, which was catfish. The catfish piece was small and the best part of the serving was the very small hushpuppies. If things don't change, I would recommend going to Floyd or Christiansburg for a meal.

Food was good and portions good. Service wasn't bad. Ambiance was as expected- homey.

This diner doesn't have enough recent reviews, so here goes. We eat at this little restaurant a few times a month. It serves simple food, but it is always tasty. The staff are friendly and the service is quick. If you're looking for fancy or trendy food, keep looking. But if you want good country eating with decent portion sizes, give Jim's a try.

Came in with about 15 people on a random Saturday morning. I personally always feel bad coming with a lot of people, especially at such a tiny little place like Jim's Grill. But let me say, the employees and the overall service that my friends and I received was absolutely amazing!!! The waitress was very nice despite having to deal with a bunch of college kids early in the day, which made all of us feel a lot more welcome. Not to mention that the food did not take very long at all to be prepared! The food itself was absolutely amazing and very well needed being in an unfamiliar area not knowing where to get some food, all while being fairly cheap. If you're ever in this area and you don't know where you would want to eat, go on down to Jim's Grill. They'll make it feel like home!!!

I've been going here for over a decade and I love it. Good solid comfort food (macaroni salad and macaroni and cheese are listed as vegetables) plus local color. I've stopped ordering biscuits and gravy at other places because they're never as good as the stuff at Jim's.

Great hole in the wall diner

Good food we have ate their many times good service friendly good people will eat their again soon .

Jim's is the local Willis go-to restaurant. Anyone that lives in Willis has been to Jim's Grill (probably once a week or more). My favorite is the turkey sub all-the-way!

I live near the grill and eat there sometimes..they have the best sandwiches and I absolutely love their coffee