Jim's Steaks

My friends and I were visiting Philadelphia from Houston for a church retreat, and while picking up our rental car, the staff there recommended we try Jim’s Steaks for an authentic Philly cheesesteak experience. We were all hungry and excited, so we headed straight there and we’re so glad we did! From the moment we arrived, we were greeted with a warm welcome from both the staff and the owner. They were incredibly kind and even gave us samples of their best-seller to try, and let me tell you, we were hooked! The flavor, the freshness, the whole vibe it was everything we hoped for. We all placed our orders and enjoyed our cheesesteaks dining in. The food was amazing, but what made the experience even better was the outstanding service and genuine hospitality. After we finished, we left full and happy, ready to head to our camp. Jim’s Steaks truly made our Philly experience memorable. Highly recommend to anyone looking for a real taste of Philadelphia with a side of kindness and great service! Jesus loves you!

Forget Pat and Gino’s. This place is first superior and the most delicious cheesesteaks you’ll ever have. Plus and this is a big plus near gate C 24 at the airport. They have a Jim steaks right there so you can get yourself a huge cheesesteak coming and going from the airport.Keep up the great work guys.

Been craving a Jim's steak for a while as they were closed for a while. Started working in the area and saw they had a spot near me. Went there for lunch and was kind of disappointed. There were 3 people behind the counter but no one acknowledged us, they just looked at us. Ordered a steak wit wiz and fried onions and some onion rings. The steak was ok, kind of dry with not a lot of flavor, bread was borderline soggy. The onion rings tasted cheap and just fell apart. The location looks like it needs some upkeep with broken tiles all over and the kitchen area looked like it could use a cleaning. Sadly, we won't be back.

Great place to get a quick flavorful CS. The cook can really sauté those onions to perfection too. Their full size roll fell short but I enjoyed the freshness of it. I probably could’ve ate two.

Zoinks, Like, This Cheesesteak’s a Total Snack Attack! Like, listen man, you ever get that cheesesteak craving so strong it hits you in the soul? Yeah, me too. And lemme tell ya, if you're dreamin' of that legendary South Street Jim's but don't feel like braving the big city traffic or, y'know, paying for parking with your soul—then Jim's in Springfield is, like, your belly’s best friend. I rolled up to this spot, stomach grumbling louder than Scoob when he smells a Scooby Snack. Ordered the classic: cheesesteak with onions and provolone—'cause, like, you don’t mess with the fundamentals, man. First bite? Zoinks! The bread? Super soft, like a fresh pillow for all that delicious meat to nap on. The steak? Shaved down into thin, tender pieces that practically melt on your tongue—except for when they don’t, and instead slap you with a little texture. And the cheese? Semi-melted, semi-sassy. The provolone was mostly oozin’, but hangin’ on just enough at the edges to remind you it’s still got structure. Totally groovy. Now look, man—don’t even think about ordering fries or onion rings unless you got a second stomach like Scooby. This sandwich’s a full meal. I was stuffed. Like, had to lean back and let gravity do its thing, ya know? The vibe inside? Plenty of room to sit, chill, and unbutton your jeans a little. Just be cool to the other folks in line. This ain’t the time to ask deep philosophical questions about American vs. whiz. Have your order ready, speak up, pay up, and shuffle along. The staff’s doing their thing—fast, firm, and focused. It’s not about charm, it’s about chow, man. As for the place itself—like, yeah, it's showing its age. But that cracked tile and worn-down seat cover? That's flavor, dude. That’s history. Every scuffed chair’s seen hundreds of late night legends. So if you’re lookin’ for a late-night munch after hoppin’ from bar to bar, or just need a grab-and-go gut bomb on your lunch break, Jim’s in Springfield totally delivers. It’s the closest you’ll get to that Philly original without actually crossing into the land of honks, potholes, and parking tickets. In conclusion, man: Jim’s is still the real deal. Fewer crowds, same cheesy, beefy love. Bring your appetite, bring your order, and leave your indecision at the door. 10 outta 10 Scooby Snacks.

Don't know if I could really judge or review because I'm not Philly steak eater, this was my 1st time. The portions are more than generous and the bread was perfect (so soft) , I just felt like it was missing something. The other people in my party seem to enjoy them. The fries (regular and seasoned - we all agreed were delicious, onion rings really good as well.

Cheesesteak was pretty good, but the cheese fries were lacking cheese for the $7.00 charged. Would order again but not the fries.

The desk guy and the Lyft driver told me where to get a Philly Cheesesteak and they were right.

Short: Decent food, but nothing to rave home about. Quick service and a good option for a quick bite to eat. Long: Stopped at Jim's steaks for a quick bite to eat while driving through the area, and it was a decent experience. Service is friendly and attentive! Restaurant is clean and well put together as well! However the food is only okay, I found the cheesesteak lacking flavor and was not exceptional. I found the steak to be a little dry and onions were a bit undercooked. Cheese was solid and bread was fresh. Overall Jim's is a satisfactory meal but falls short of being a great cheesesteak. Good option for a quick bite to eat.

Jims steaks is outstanding! easily 5 stars!!! it's the quality of the steak they're using that sets this sandwich apart from the competition delicious always fresh combination of steak an onions makes it my go to with a wide variety of side orders to compliment. Great staff chefs prepare your meal made to order right in front of you, with a clean cozy dine in atmosphere when it comes to steak sandwiches this place has it down to a science .

Ordered: Cheesesteak w/ Onions and American Cheese Jim's Steaks has a clean interior with vintage diner-style tiling and plenty of seating indoors. It is located in a strip mall with plenty of parking. The workers aren't the most welcoming, but as long as you give them respect then they will make sure you get your food promptly and exactly how you want it. I was visiting Pennsylvania for the first time and this was the first time I've had a genuine Philly cheesesteak, so take my opinion with a grain of salt compared to a local's. The sandwich itself was tasty, but it seemed to be lacking from what I expected a Philly cheesesteak to be; there wasn't any juices or grease dripping from the cheesesteak. The meat was therefore a bit dry but still tender. With it being simply seasoned with salt and pepper and flavored by the grilled onions and cheese, it was a good first cheesesteak that costed about $14. I even took one for my plane ride back so my girlfriend can try it and she enjoyed it after a good air fry. Jim's Steaks was my first authentic Philly cheesesteak, but I will likely be trying another place the next time I am in town.

This place was supposed to open at 1030 am the did not open until 11am due to not having any rolls. The first order taken the customer wanted bacon the server came back and said he didn't have any bacon. The cook kept asking about order. He never wrote the order down. The whole experience has been completely unorganized and I believe the cook is the owner

My first time at this location, I was hungry so I stopped in. Well lit, clean, only two people inside. Has a atm inside as well. I ordered a Beef Cheese Steak with fried onions, lite mayo, s&p, ketchup! An a fountain drink Coke to wash it down. I would have preferred the meat be chopped more. The sandwich was bland not sure it's because it's grilled with water but it just didn't sing to my soul. There was no juices running down my hands nothing.. it settled my hunger but didn't invite me back. I usually get American Cheese but ordered provolone this time so that may have changed things a bit then what I'm used to having.

Anthony can only make my cheese steaks. He interacts with the customers. He is awesome.

It burns me up when places don't update their hours or maintain the hours that they have posted on their website on the glass door and everywhere else it's 10 o'clock at night. I went to get cheesesteaks drove out of my way and they were mopping up the floor and closing. What's the point of being open or having a business if you're not gonna follow your own hours. That's why people go to chains and small businesses are going down the drain.

Amazing. Service was good and the food was absolutely delicious. Clean restaurant. I came all the way from Florida for one of their cheesesteaks and was not disappointed at all!

I had very high expectations coming to this location because their South St location (which is closed temporarily due to a fire) had (I kid you not) the BEST cheesesteak that I have ever had. This location was extremely disappointing. The meat was chewy and lacked in the flavor that I was used to and expecting. The service was not the greatest either. All of the workers were in the back and rarely came out front even when the front door would open. regardless, you better get your steak with cheese wiz on it or you will be the dumb tourist!

In order to eat here, you need to speak the language. I'm from New York so I obviously don't know it. The employees are not very happy with those of us who have questions. We had a lot of cheesesteaks while we were in the Philadelphia area for a long weekend. Jim's we're very good. Not my favorite but a long way from the bottom. I would give their food a 4 but the employees were rude enough for a 1.

The angry cook who couldn't have been any ruder set the stage for the review. The cheesesteak wasn't as bad as the lousy mannered cook who was rude to everyone but was nowhere as good as Jim's on south street which I will be giving a 5 star review. The cooks behavior is un acceptable. Upgrade if you can to create a better vibe or you will lose more and more over time

New faces, yet again, which is a bummer because the man who did the cooking for a while did a great job. Last night wasn't as great, but not bad either. I'm thinking that they're going for the future "no dine-in" plan (see Chik-fil-a's new designs) or more of a club atmosphere since the music was so loud it was hard to stay in the shop and wait for the food.

The highlights of this location are 3 things. 1. No one yelling at you to scream your order in a hurry 2. ample parking 3. good milkshakes That's honestly pretty much all. Not a bad steak, not the best steak. I do think Jim's on South does taste a little better, but honestly in the last 5 years or so, many other cheesesteak places have emerged with a better steak in my opinion. This is a nice on/off from the highway when leaving Philly airport and it is a decent sandwich. Would not be in my top 5 in Philly, maybe not even top 10. Please keep in mind though, the flavor and what people like about a cheesesteak is totally subjective.

My cousin lives in Florida now and the first place he wants to go when he visits is here!!!

This review is mostly based on my Goldbelly experience. I am certain that ordering a sandwich personally is a different experience than ordering a set of frozen sandwiches to be delivered cross country. It didn't travel well and the $25 per sandwich didn't give me the nostalgic feeling when I visited Philly years ago.

One of the worst steaks in DELCO now. It was once a great spot. I'm sad to see how far they have fallen. I won't eat there again.

It's funny when out of town folks ask "Pat's or Genis?" as if they are the only options. Let's face it, they use the same meat, rolls, onions, and cheese. So many pizza shops and other sandwich shops like Jim's also make a perfect cheesesteak. Stop by, get it your way, and let them know you liked it.

This place is the absolute worst. I have never come in without getting an attitude by one of the cashiers. I called for takeout yesterday and the woman answering the phone was extremely rude. The food used to be good, but now it's gas station quality with a hefty price tag. Management: please try to hire people that don't hate the public.

Was looking for something late-night while out and happened to see Jim's Steaks is open very late on Friday nights. It was pretty quiet, but the staff was Super-friendly and asked about everything for my order as they went. I had a cheese steak with fried onions, provolone cheese, and a little ketchup, plus a side of fries. Steak slices are big, and while you get a good size portion, it's not overstuffed like some places (where you can't get a good bite of all the ingredients.) Onions are mixed in. Since I had a bit of a drive home, it stayed pretty warm after 40 minutes. The mix of onions, beef, and ketchup reminded me of a White Castle burger, in a good way. Fried were fresh and probably would have been perfect if I ate them on the spot. Even by the time I was home they were still tasty. Pretty good overall steak!

The service was fast & the ladies were very nice. The cook did a great job with taking my order.

Philadelphians take pride in their cheesesteaks. Something about this incredibly simple sandwich is representative of its city--gritty, hearty, yet always satisfying. All the tourists will go to Pat's and Gino's and ask for the yellow cheese sauce. But locals know that (1) those two places are a tourist trap and (2) provolone is the one and only choice for cheese. Another crucial element to the cheesesteak--which is very difficult to replicate outside of Philly--is their authentic Italian hoagie roll. Jim's has the best bread: soft and dense, soaking up any juice from the meat. Simply put, this is my favorite cheesesteak. You can't get more authentic than Jim's!

Hello consumers. Just went to Jim steaks in Springfield, me and my neighbor to get cheesesteaks. The plan was to sit and eat our sandwiches. However, when placing my order it appeared that everyone that was working there two guys and a Lady all had attitudes, as if they didn't want to do the job in a professional manner. When placing my order, I let the cook know what I wanted on my sandwich and I emphasized that I wanted light mayonnaise. While waiting for sandwiches, the cook asked my neighbor if he wanted mayonnaise on his sandwich also. My neighbor told him yes and all I did was remind him that I wanted light mayonnaise. The cook got nasty with me and said I heard you the first time the second time and the third time. I said to myself WOW. So I politely told him you eat the sandwich and me and my neighbor left. I had visited this location before and my experience was great. However, tonight left me with the desire never to return to this location. Maybe the staff at Jim steaks in Springfield might want to visit a Chick-fil-A so they can learn how to do customer service. I would give this location 0 stars,however you have to give them at least 1 to post your review

Today I observed a concerning breakdown in accountability and professionalism on the part of Jim Steaks employees at this location. Now the cast of characters and what went terribly wrong. There were (4) people present when I placed my order today. The fry cook seemed to be charged with not only cooking the food but tracking orders and that seemed like responsibilities that were better left to the other employees. There was another man who came in and out of the back who seemed to parrot orders but that wasn't effective. While we stood for a time, waiting for the fry cook to take our order, a woman gingerly walked in from outside and jumped in front of us. She clearly knew members of the establishment because she was welcomed so the act wasn't even chastised. At that moment, I felt a weird "uh-oh" feeling but tried to brush it off and just order!  When we pointed out that no one had even taken our order, the fry cook seemed annoyed (to be fair, probably not so much with us but the state of poor assistance in the restaurant). Then there was a kindly, mature African American woman assigned to the cash register. I have frequented this location of Jim's Steaks for years, and I never saw the mature cashier before.  We repeatedly told her our order and before submitting payments asked to split the order. Again, prior to handing over a card, we made it clear we would like the order split between TWO cards.  I specifically wanted to pay for my order. A frazzled look came over the cashier's face and she asked if she could just split the order between two cards. So, she ignored my initial request in favor of something, I assume, she thought she knew how to perform on the cash register. In trying to help the cashier along, I said ok..please SPLIT the order. She said she would place the remaining balance on my brother's card. Then the mature cashier proceeded to place the ENTIRE order on my card. When confronted, suddenly, a young (I assume more experienced) Caucasian woman appeared and promptly told us "Sorry, no refunds. There is nothing we can do." Huh?!!! To add insult to injury, the cashier and this young lady told my brother to go to the establishment's ATM and take money out of his account...TO SOLVE THEIR EMPLOYEES ERROR. I say...WHAT? So let me get this straight. Your employee made an error. Rather than provide genuine apologies or a respectable solution, WE need to go over to YOUR ATM and take out money??! Flustered with the outright lack of professionalism displayed by this group, I was still very cordial yet honest with the young woman as she stood beside the matured cashier. I told her my money was tight and I really needed her to correct THEIR error. The look of disgust and annoyance that came over the young woman's face told me I was dealing with a caliber of employee that clocks in and out, is NEVER wrong and will go to the mat for all the wrong reasons in a hot second. Again, I was told. "Yeah, we can't help you. No refunds." She didn't WANT  to make it right. I was so incensed by how I was treated, I left and asked my brother to collect the food. To be clear, I'm not a "hold my earrings" kind of customer. I will do my best to work with an employee because everyone makes mistakes. Later, my brother told me the staff wanted patrons to track their orders in a way that suggested they didn't have a system in place to know who got what. In other words, they asked for too much involvement from patrons in tracking food orders that it felt unprofessional and inappropriate. It went beyond asking what you ordered! How myself and my brother were treated made me sick.  Jim's Steaks is not cheap! We just placed my 82 y/o father in rehab after a scary craniotomy and after weeks of fear and wondering if he would make it, we decided to chill out and grab a bite to eat. Parking in town and hospital stay...not cheap! I share this to say, we all got hardships. Don't punish your customers for odd personal gripes that spill into the workplace. We aren't bothering you. We paid for the meals! Take accountability for your actions!

I am from NJ and visited Jim's steaks with my friends. I wanted to try a Philly cheesesteak and they recommended this place. The food was amazing, one of the best cheesesteaks I've ever had. The staff was patient and helpful with me as I was deciding what to order. The music was upbeat and fun. I will definitely be coming back again!

A decent steak, but needs more cheese in my opinion. I appreciate that their meat is minced and not sliced, and they are a good size. Their firs kind of stink but you don't come here for the fries. It's an okay establishment.

Jim's Steaks is my favorite place to stop when I'm in my hometown. I frequent this location a lot visiting friends and family. I love Jim's because of the taste and quality of their chicken cheesesteak. Not all places carry chicken but they do and I love it. Oh, I can't forget my cheese fries with wiz and I wash it down with a pineapple soda. I recommend this place and I'll be back during my next trip. Unfortunately, I don't have a picture to post because I typically eat it driving down 95 haha .

The guy behind the counter has a bad attitude an the steak was cold I can say the roll was good. An the price is crazy 32 dollars for two cheese steaks an a small frie. One star

The people were as nice as could be. It had the look and feel of Jim's on South Street. I like the taste of the meat. But, everything else was done exactly the way I do not like it done. A few slices of cheese were laid on the roll and then the meat put on top. The mushrooms spent absolutely no time on the grill getting to know the meat and we're laying laid on top of the meat.

I like this spot but the big dude always messes up my order. This 3rd time I've come home and found onions in my steak. I'm 10000% sure I didn't ask for onions and I'm sure I said no when asked because I don't like onions on my steak.

I waked in and said hello, no one responded behind the counter. I went up to order and asked if this is where i ordered, no response. Horrible customer service. I waited about 10 minutes and again no response some one came after me and was waited on. I walked out and will never go there again. Would not recommend.

It ranks.... You can actually catch the flavors in air....outside in the shopping center/ parking lot... Whether you were interested in having a CHEESE-STEAK or not.. It will get you thinking about it.. And once you have made up your mind...you will have a sandwich made to your SPECIFICATIONS! Lettuce? tomatoe? cheese? As you can see there's plenty of meat on the grill. Sandwich was packed. I like mind with provolone cheese, fried onions and hot peppers all that for less than $10. Thats not a bad deal. It was not one of best CHEESE-STEAKS (something was off) I have ever had --but it ranks.. In and out within 10 minutes. There's plenty of free parking. Must say the gentleman cooking my CHEESE-STEAK seemed happy with his job ! Made waiting for my sandwich pleasurable.

Experience pales next to South Street Wimpy cheesesteak... ...but nice people I gave this location a shot with my family while driving to visit relatives, hoping it captured the essence I wanted. Sure enough, the menu is similar to downtown, and they mimicked much of the look too. Unfortunately, the wait was not much improved, even though it was 2pm on President's Day - still about 25 minutes from walking in 'til steak & shake in hand. When we'd all been served, the roll was right, the meat was fine, the cheese was thin...but it just didn't collectively add up. Light on substance and taste, I actually felt bad for my family (from Rhode Island) thinking this was the example everybody talks up as prime Philly cuisine. I finished up vowing that next time I'd be more serious about finding them a shining star. The people were nice, the price was sub-$10 per steak, and my kids liked the shakes - but make no mistake, this will not be on the Best Of Philly list.

First time here. Delicious. 10/10 and quick. I got the Philly cheese steak with cheese whiz and onions.

Tucked in a shopping center with plenty of parking, easy to find. Classic black & white tile sandwich shop. I had a mushroom cheesestreak sandwich and onion rings. Friendly staff brought our order to the table. Delicious...

Horrible customer service. Ordered 3 steaks and drinks. Cheesesteaks were made incorrectly (didn't realize it until we are home) and the only thing they can give us was a free soda. Spent over 50 bucks and a free soda that's horrible! This Jim's is horrible. Never going back! They couldn't even offer one cheesesteak.

Hope you guys get ready for the South Street inflows. I'm a Chicken Cheese Steak fan.

If you want a real Philly cheesesteak, Jim's is the place to go! Hubby gets a chicken cheesesteak with American cheese and I get a wiz wit'. When you walk in, just get to the point and tell them how you want your cheesesteak. No frills, no bs. Although, since my husband is a regular, they're much friendlier now. Tip: They're typically busy. You can call 20-30 min ahead for pick-up.

Lunch today. Absolutely terrible food. 90+*degrees outside, no A/C, no hot peppers, very skimpy w/cheese, noisy, etc, etc. if you want a cheese steak sandwich, do not, not go here,

Food is great, service is HORRIBLE! Management seems clueless. No worker has their own tasks they are responsible for, it's just a free for all & a chaotic mess bc everyone is just all over the place & confused. It's really not that difficult to solve all those issues. I spent 6 years during college & post college as a manager in food service & my mind is blown every time I watch the employees waiting for food. Don't bother calling an order in on the phone they just won't answer. I know this because I have to call 5-6 times before MAYBE getting someone, not to mention times when inside the store waiting for food I've witnessed them just blatantly ignoring the ringing phone...it's a shame too bc the place could be much more successful if they got their crap together‍

This place is a gem. We tried to go to a favorite steak place in Philly and it was closed at like 10pm (odd) so on the way back to Delaware we stopped here instead. The cheesesteak really hit the spot... greasy, cheesy, quick - exactly what we were looking for. Not sure if he was the manager or the owner but the guy at the grill was super friendly and accommodating. Would definitely go back if we're in the area.

Great fresh cheesesteak, especially with their hot pepper sauce that they make. Fries are avg though ... but cheesesteak is great. Definitely among top 10 philly steaks

I really love this location. Parking is free and there is plenty of it. The line is never crazy long. There are plenty of tables to sit and enjoy my meal. The big TV is a plus. I like the black and white tile set up The staff is really friendly and the location is clean. The gentlemen behind the grill is very friendly and always gets my order right. There is plenty of meat on my cheese steak. No skimping there. I usually eat half a steak in one sitting and finish the rest later on. The fries are good and fresh. This is one of my go to places for cheesesteaks when out of towners visit me.

I was a die hard Jim's Steak fan. I didn't want my hoagies from any other place but Jim's. Notice I say WAS. Tonight, I went to Jim's for a Special Italian hoagie shop. I stated that I wanted a Special Italian and the young lady who was preparing it asked if I wanted oil. I stated that I wanted oil on the bottom of the roll and on top, she gave me 1 drop on the bottom; she then proceded to put turkey on the hoagie, when I told her again, that I had a italian hoagie, she said under her breath, "oh, so you don't want turkey?" I told her no...."turkey doesn't go on an italian hoagie". She then went on to ask if I wanted salt, pepper and oregano and I said yes, she asked again, I assumed that she had did this because I said it several times and I then I moved out of someone's way...When I get home, I didn't have any of these things on the hoagie, it was also dry and the Sierra Desert. I also had asked for peppers on the side and didn't receive that either. 2 weeks ago, I went in asked for an Italian hoagie and they told me they had were out of onions for the hoagie and had to give me the raw diced onions from the steak station. I told them no thank you and left. Jim's hoagies are also known for the big bermuda (rings) onions. I have several other incidents for this store but this is already a long review. I just want Jim's to train their people properly in this Art. I'm born and bred Philly and we want a TRUE Hoagie which is what Philly is known for and what Jim's is known for. If you go there, check and watch your food.

Excellent staff! Many have worked at the south street location as well. Very warm and welcoming!

I was so pleased to discover that there is a Jim's Steaks with a parking lot! Believe me, parking on South Street is not fun, and having already been on South Street earlier that afternoon, we were looking for a location closer to our hotel. Plus, this place had absolutely no line, which really made the process so much more enjoyable. Delicious, authentic Philly cheesesteak served here. I still insist that they serve up the best cheesesteak, but you don't have to take my word. Try it for yourself (and avoid the tourist traps). Place was cool and clean (it was hot outside). The staff seemed friendly enough -- we didn't realize we had to order from the cook and the cashier caught on pretty quickly. A spider on the table mildly freaked me out, but better than seeing any other kind of vermin. Bathroom was clean as well. Yes, it's a bit pricey, but I only have this sort of treat rarely, so it was worth it!

Worst customer service ever! Staff is extremely rude. Service is almost always SLOW especially while the big mouth cooks runs his mouth nonstop.

jim"s steaks is the best place to have a great cheesesteaks in springfield pa when you leave jim*s steaks you are fulled up for the rest of the day.

I wish I could compare it to the other locations but alas I cannot. It was a good Philly steak (real thin and pink before cooking) with whiz, American, onions and sides if hot n sweet peppers. The bread was a bit stale (dry, chewy) perhaps. The staff were friendly and attentive, the dining area clean.

Really, we all know this place will never be like the original, or like the South Street location. Don't even bother trying to compare. But, last time I decided to give them a try for the heck of it, they made a pretty decent chicken cheesesteak with real chicken chunks, and lots of them. I was satisfied. Just don't expect much. It's a pretty good cheesesteak. It won't change your life.