Heather Stamey
Google
My friends and I were looking forward to this experience on our trip to the city, but unfortunately we did not get the experience we had hoped for.
We booked the beautifully decorated Tavern that we walked into when we arrived with amazing views. We approached the hostess who notified us that we would not be sitting in the restaurant but be seated outside. I did speak up and say that I was under the impression that we would be inside the restaurant per the reservation in which I was told “this is part of the restaurant.”
We were lead outside to this area that had very minimal heat, and minimal views. I will say it was decorated for Christmas which was nice. We had a party of four and our table was so small we had to hold our drinks in our hands so our appetizers would fit on our table. My friends and I did order the drinks which did have a holiday theme and the menu was small but the appetizers were decent. We just were so cold it was hard to think about making it to dinner. A staff member was very kind and helpful and actually told us that this area was not suppose to be for dinner it was just a “lounge” area for people outside the ice skating area, which made perfect sense with how cold
It was and the lack of space for dining. We decided once we leaned this it was time to just cut our experience short. Per this staff member that they had overbooked tonight and this is why we were seated here.
I usually do not post reviews, but just was expecting a much better experience after our research. I hope this was just an off night and others will have a much better experience than my friends and I. I was also disappointed in how I feel there was no desire to even try to accommodate.