Luarnie B.
Yelp
Luckily my nail technician did an outstanding job, or else this place would have gotten 2 big fat stars from moi.
I just finished running a 4 mile race in Brooklyn and all I wanted at the end of the day was a relaxing mani pedi. I looked all over yelp for a place to go to, that was open, and not booked. I saw the reviews about Jin Soon and I quickly placed a call. I was able to get an appointment for a mani pedi at 5:45pm.
On my way there I was beaming with excitement, BEAMING, because I've heard such great things about their milk and honey pedicure. "That's just what I need" I say to myself as I skip down 2nd ave in my cute Hunter rainboots.
Once I arrived, the place is cramped with other excited women in need of a mani pedi just like yours truly. I wait at the door for 5 minutes---still not greeted. uggghhh.....
So I walk down the narrow of what seems to be a walk way to their pedicure room. No response. So I finally go to their little office room and ask for some help. The lady is friendly and smiles, but I'm not sure exactly what that means, since she didn't tell me to wait, sit down, or if they could help me. So I walk back to the seating area. 10 minutes later, one of the staff tells me they are sorry but they cannot take me. "WHAT! But what about my milk and honey mani pedi....i...i...i had an appointment" I plead. " Yes, I know, but we are really busy, you can come back again tomorrow" says the worker. At this point I was pissed, what disgusting abominable world do we live in that an appointment for a mani pedi can carelessly be disregarded! Finally, after my 2nd plead of "but I had an appointment," one of the other women says something and then the lady says they can do either a mani or a pedi...not both... *sigh*
As much as I really wanted to leave this place and just give them the middle finger, I was so desperate for that milk and honey that I said ok....."ok, I'll get the pedi".
I then meet my nail tech who offers me some citron tea (It's ABSOLUTELY delicious!). The citron tea almost put me back in the good mood...almost...until I found out that she could not perform a milk and honey pedi on me...OMG OMG OMG...."why?" i ask. "we don't have it" one of the nail techs respond. "Oh ok...WE DON'T HAVE IT" I repeat and shrug my shoulders .... At this point, I didn't even want to argue, just give me a freaking pedicure. Although I didn't get my milk and honey, the nail tech did offer the Balm of Purity which consisterd of a massage using grapefruit cream and my choice of oil (peppermint) and hot water to soak my feet in- was pretty relaxing and soothing.
I was very satisfied with the pedicure and application of the polish. I was not satisfied with the customer service and disregard for appointments. But I am a hopeful person, and hopefully this was just an off day. They told me I could come back the next day. "that's ok I said, maybe another time..."
I have not yet decided if there will be another time.....
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Fact: On the part at the end of the review where Yelp asks if this business accepts appointments...i put "no"
Fact: They accept credit cards, but only for payment...so make sure you have cash for tip
Fact: They do have a large selection of nail polish brands by Opi, Chanel, Nars, Zayo, Essie, and Sally Hansen.
Fact: it's pricey