JOE & THE JUICE

We usually love going to Joe & the Juice, but this branch was a huge disappointment. The place didn’t feel or look clean, which we unfortunately realized after ordering. One employee was even sleeping in the seating area, which felt very unprofessional. To make it worse, the person preparing our sandwiches wasn’t wearing gloves, completely unacceptable and unhygienic.

The coffee shop lacks professional management and adequate staff training. Employees demonstrate poor customer communication skills and difficulty handling basic orders. Reaching out to customer care has proven ineffective, with no meaningful response or resolution. Compared to nearby establishments that offer superior quality and customer service, this business significantly underperforms.

I’ve lived in DC my whole life. I even worked at the Domino’s Pizza that used to be on this very block back in the '90s. I’ve seen it all— including customers threatening to shoot you over extra pepperoni—so trust me, I’m not writing this as some perceived pearl-clutching Karen. I know the difference between a bad shift and outright disrespect. What happened at Joe & The Juice was the latter. My colleague and I stood at the counter for nearly ten minutes (no exaggeration), completely ignored. Not a glance, not a “we’ll be right with you,” nothing. The three young women behind the counter were deep in a personal conversation, laughing and chatting like we weren’t even there. Another customer, who’d been waiting before us, was clearly losing patience too—and they brushed him off with a "it ain't ready yet" and proceeded to talk ish about him as soon as he went back to his seat. It wasn’t just neglect—it felt intentional. The smirks, the blank “Gen Z stare”—made it clear they were amused by the apathy that they displayed. It was the kind of contempt that makes you question why you walked in at all, and added injury to insult in what was otherwise a long day where we just spent 15 minutes driving there and another 10 minutes looking for parking and simply just wanted some coffee. Eventually we left without them saying a word and since A Baked Joint is gone, we had to go all the way to Union Market, where the energy was completely different. The staff at both places we went to there greeted us warmly, took our order promptly, and made us feel like we mattered. The contrast was night and day. Judging by multiple comments under other locations in this city, it appears that terrible customer service is systemic among this DC locations of this chain, and if survival as a establishment is a goal, then please do better Joe and the Juice.

Two years ago, I wrote a negative review of this café. I never imagined that, just two years later, it would become one of my favorites. The quality and service have improved tremendously. It’s now my go-to coffee spot—and I can’t recommend it enough

The three women that work in this location (today) are very rude and unprofessional, and closed down the juicer earlier than closing time. They started taking down the juicer before I got there at 1:56 saying that they did so because they close at 2pm. They said the manager told them to do it and the store policy is to shut the juicer down early. When I repeatedly asked the manager what time they shut the juicer down, she kept saying they close at 2 (mind you it was 1:57 at this point), and this was a corporate policy to close it down early. When I wasn’t buying that, she then told me that they shut it down early because they were short staffed (I’ve been to Joe & The Juice all over DC, NY and even abroad and have never seen more than 3 people working at once, so I felt this was another lie. When I asked her how many people are supposed to be staffed, she wouldn’t answer. When I said I would check with corporate, she decided she would offered me water or a muffin, yet still had a serious attitude, and yelled loudly at me that “she doesn’t make the store hours” and that she would not tell me her name. The other two employees were rolling their eyes then one laughed loudly and ridiculously when I asked for the managers name. The manager proceeded to (very loudly) tell me I’d been “difficult all week”, I guess because I (politely) stopped by to ask if their juicer had been fixed yet multiple times this week. This is at least the second time the juicer has been broken. Instead of giving away unwanted free items, in the rudest way possible, they should focus on keeping the schedule they advertise for the thing that’s literally in their name. Especially since this is the first time it has even been working in a long while. I wont be coming back until there is new staff (which I imaging will be soon unless they change their attitudes) as these women are disgustingly rude to the point that I wouldn’t trust anything they make.

Ordered the açaí bowl that was still frozen had they shared that disclaimer I wouldn’t have ordered it, why not set açaí bowls out so they can defrost? If I wanted ice cream I’d go there. Green shield juice was still mushy when served not “juiced” very disappointed in this location.

I finally tried the TikTok viral TunaCado sandwich, and I must say, it’s worth the hype! 💯 I really liked how crunchy the panini bread was. And the mix of the tuna with the fresh tomatoes and avocados is an incredible flavor. The service at this branch is always good, staff does not disappoint. 🙏🏼 My total was a little over $10 for just the sandwich. I do wish they wrapped the sandwich better, since it was served to me in a large to-go bag without a tightly secured package that wraps the sandwich itself.

Overall a decent coffee shop but the service is a bit lack luster. the workers did not see excited to be there. When I asked for a drip coffee, they said they didn't have any. What kind of coffee shop doesn't have drip coffee? If i have the choice to go somewhere else, I probably will.

Saw these all over NYC, but ended up trying it in DC. Got the matcha latte and boy it screams MATCHA! I usually order drinks half sweet, but I decided to drink it the way it came. I was surprised by how unsweet it was and almost asked for sweetener. However, I decided to drink the rest as is and I'm glad I did because it felt healthier in the end. Under $6 for a grande size is pretty reasonable. The interior at this location was spacious and had aesthetically pleasing chairs and sofas. I want to return and try some of their smoothies when I am actually hungry.

The only thing I can really comment on is the acai bowl so far since that's the only item I ordered. It was way more nutty than I thought it was going to be, so if you enjoy nuts & acai, I would definitely recommend their acai bowl! It also had raisins in it. Overall, not bad but a bit pricey (~$13 for the bowl). Staff was friendly and nice! Thanks.

Ordered my food online and it was ready by the time I got there -- a super speedy pickup process around a Thursday at lunchtime. My first thought upon entering was "Wow! This place is so cozy and aesthetic!" I got the viral Tunacado sandwich (of course, of course) and was overall simply whelmed. Not over, not under, just whelmed. It was a standard tuna sandwich with tomatoes, pesto, avocado, possibly some dill -- all between two pieces of well toasted flat bread. I like tuna sandwiches, so I was a happy camper overall, but probably wouldn't go out of my way to purchase the kind of thin/small sandwich for $12+.

I took a quick trip to this shop actually by accident while looking for another store. I'm glad I came! It was quiet and that could be because I came during the middle of the day. I tried the Stress Down juice and was shocked that it was made in a blender with ice. It wasn't thick like a smoothie, so I guess it is still a juice. It was not strained. I enjoyed it though, but I could've used a warning because it was a little frothy. The carrot cake is amazing! So much flavor and moisture packed into such a little cake! The frosting is great!! The service was ok. They didn't talk much or explain much. I was hoping to be a little introduced to the store seeing as though I've never been here before. I did get a drink recommendation once I asked about drinks with ginger. The juice is made fresh which is always a plus! I'd come back!

TUNACAD-NO! NO! NO! NOOOOO!!! While I appreciate the crunch of the bread, the ingredients in between are blah!! If I hadnt added pickled onions, there would only be the taste of bland tuna ! The 1 star is for the pickled onion and the adorable pink packaging!

Oh my!! I really had no expectations upon visiting Joe and The Juice. I was in the area and someone suggested I check them out, I am sooo glad I did. The spicy tuna sandwich was delicious!! The toasted bread was soooo good. I also ordered the Herb Tonic drink and the carrot cake. The drink was refreshing and the darn carrot cake just melted in my mouth!!! Whew goodness, I can't wait to go back. The atmosphere is cute and relaxing. The servers were nice but easily got confused. They bounced back okay. Listen to me when I say this, ready?!? Fight the traffic, have patience with parking and GO!! You will not be disappointed AT ALL.

It takes a lot for me to leave a negative review, but blatant discrimination and refusal of service because their store policy doesn't allow dogs: including SERVICE DOGS? It was my first time in the store to get a cup of coffee with my trained service animal and a friend. half way across the lobby, the bar manager got my attention tellingvme dogs are not allowed and I needed to get my dog out of the store. I corrected her telling here she is legally only allowed to ask if it is a service dog (notifying her that he is), followed by what tasks he's trained to do. I was cut off and she reinforced it was store policy: No Dogs, and I needed to remove my dog. I chose to ignore and simply order my beverage and pay for it. At this time she went to get another coworker to help reinforce the no dog policy! I re-explained anti discrimination of service animals, also notifying him of the tasked trained to do. Because I wouldn't not back down, they then called the cops. After waiting calmly for my drink , for some time, I was informed again I had to get out of the store, and was then informed my drinks would not be made. The bar manager continued to raise her voice to begin screaming and slamming her hand in the bar, which is when I followed up by calling the police myself! The entire staff refused to give me any of the names of the people involved in the discrimination. Once the police arrived and took statements, I was informed that I did nothing wrong and told this is a standard occurrence with many DT businesses. I have never felt so hummiated and small in my life! And for this sort of blatant disrespect and discrimination in our nation's capital: this company should be ashamed of themselves! I have filed complaints with corporate, so we'll see if they even care, and complaints the the ADA!

The food was excellent, as always! So fresh, neatly made, and affordable. It's what keeps me coming back. The only critique is that the staff is super small, so orders take a while to make (15 mins for my juice and sandwich)

Flies all through the muffin area Untrained staff Watery shake Burnt bread All around terrible experience

Very understaffed so it took a while for 2 sandwiches and a shake, but we didn't mind since the girl told us ahead of time. My friend recommended the tunacado - it was good and the flat crisp bread was very interesting. Can't recall the shake we got but it was refreshing and tasty. Overall it was good but I wouldn't go out of my way to go back.

I'm only taking away a star because my order took so long. I ordered through Uber eats around seven or eight in the morning, and it took a while to even leave the restaurant. I've seen this place in DC, and in other cities, but I had always just ignored it. I knew about it, I've seen some of the offerings, and I was just never interested in try. Today I decided to try it and had a vanilla latte and the tunacado sandwich, my husband had the Matcha vanilla latte, and the carrot cake. When I tell you that I wish I never had ordered this, I mean it. Because the last thing I need is another expensive habit. And that tuna sandwich absolutely is another expensive habit. It was so incredibly good, the creamy, tuna mix, the avocado, and the beautifully crisp and crunchy but yet still soft and easy to treat bread absolutely amazing. I love it so much. Do not try if you're trying to save money. The whole order was $40.

Surprisingly delicious! Tried the sandwiches which are panini like. Juice is fresh. Almost everything is made from recycled material. Very hipster vibe

I've tried over and over again, but 20-30 min for a smoothie? Every time? Why? I could be the only person in here or 10 people ahead of me and it's always over 20 min for a smoothie or juice. I've gotten coffee and after receiving it asking for half and half. Was told, "you didn't order it with cream". And then was ignored. I want to be a regular, I just simply can't.

got a vanilla latte with oat milk for $7 which seems kind of ridiculous because it was $5.25 with no milk substitution. The latte was good, but not worth $7. The barista made my drink very quickly. Very clean and quiet. Would be a great place to study.

Service here is absolutely terrible. Have been here a few times and every time the workers are rude, slow, and don't seem to care about helping serve or ring up customers. Usually very sympathetic to service staff but have been here when it's completely dead and still have received slow and poor service.

Do yourself a favor and get the Tunacado! Best thing ever... honestly. I typically order this for pickup or delivery so I can't speak for the ambiance but that sandwich is the truth!

I had an iced latte and it was awesome. Strong and tasty. I spent two hours here enjoying my coffee as I worked on my computer. The service was great. They offer free wifi, app ordering, seating area inside and outside. Wow the smell of sandwich in here is sooooo good I need to go back to try it!!!

I was very pleasantly surprised with this place! I thought this would be just like Jamba Juice or Blenders, for my SoCal friends, where you just pop in, get a super large sugary drink, there's little to no place to sit so you just leave. Maybe some locations are like that, but not this Joe and the Juice. It was so clean, spacious, had outlets, nice bathrooms, good music and orders came out quickly. I got an espresso over ice which came in the most adorable little cup ever and was very tasty. I also got a small Rebuild protein shake which had avocado and chocolate protein. It was a very generous size Small, delicious plant protein with great consistency and I was full for hours after enjoying both. The wifi was strong and the environment made for a great remote work hub. I would recommend for students, as well, as it's very affordable and there's room for groups to meet for study sessions. They serve juices, smoothies, protein shakes, coffee and latte variations, wellness shots, omelettes, acai bowls, toasts and a variety of paninis. Pretty much anywhere in DC, especially the Chinatown area, I would park in a garage for the day and walk. These streets are not parking friendly but everything is relatively in walking distance. While this isn't a "must see while in DC" I would recommend if you're in the area and need a place to work/study or grab a quick healthy juice or shake.

Poor customer service by surly young woman. Asked for orange juice and told they do not have it. Coffee and pastry only ordinary.

The Iced matcha is pretty good! Even better with the price being way less then other surrounding coffee spots. The avocado pesto sandwich was mid, not the fault of the employee but just just super plain for it being 11 bucks. Plenty of seats inside and pretty spacious too so you can get work done.

Love that juice bars are becoming like coffee shops! This one has free wifi, soft music playing and many places of seating in and outside. I actually really like how the place is set up and all of their artwork featured. Their couch section is really nice too! I got the Green Shield and the juice was good but not for $10, I felt it was a little watered down. I love the ambiance of the place, however, which is why I'm giving it for 4 stars. Great place to study! I would come back here but would try a different juice or something else. I still recommend this place, service is pretty fast and they keep the place very clean.

I stopped in to grab a quick coffee to go. A Baked Joint was full and we had the little babe in the car so I ran in to grab a drip coffee and a latte (they didn't have tea obviously but that would have been my go to). The space is very midcentury modern. Its pretty cozy and I took some time taking it in while I waited for my order. The only thing that threw me off was that there were no place to throw anything away near where you prep your coffee. I had to wander around looking for where to discard the sugar packets and stirrer afterwards. The staff is pretty friendly but when I first came in they were a little busy getting things in order so I was left a little confused by the menu. I ended up waiting a long time just for a drip coffee and a latte considering I was the only one in there. I also thought about ordering some food but given that juice seemed to be their thing, I didn't bother ordering anything and didn't want to wait any longer. I was also not trying to pay an arm and a leg for avocado toast or an omelet especially since we needed to make it quick. I wish there were some things to grab to go. It is a bit pricey and I probably would only make my way over here if I was craving a juice since there are tons of coffee shops everywhere. I only wish Joe & the Juice was a little less expensive, a bit faster, and maybe sell some to-go options.

If you are craving a fresh, natural juice as a pick me up or just because, JOE & THE JUICE has an extensive menu to choose from. Each juice is made from a couple of ingredients and blended on the spot for you. I got the sex me up, which only has passionfruit, ginger and apple and it was refreshing! Very chill (big!!) space if you want to relax or work. Great service.

I'm a juice bar lover and I love the fresh pressed juice. I never get a pesticidey taste here as I do with places like Robeks (never again!). I love getting an all green drink like Joes identity, taking out the broccoli and adding avocado for a creamy and palatable healthy (and keto friendly) smoothie. I also love their vegan salad or tuna bowl. Sure they don't have a lot of menu diversity but I don't care, as long as they keep high quality ingredients. I will say sometimes quality varies from order to order, but for now I forgive you all, I still love this place.

Walked into Joe & the juice for a quick bite to eat. It was actually really tasty! I got the scrambled eggs on rye. It had the best taste to it! The guys working were kind, professional and fast. They also are eco friendly, paper straws, wooden utensils.

Got the spirulina bowl, turkey sandwich, and their latte with cashew coconut milk. All were ok, it was delivered very late and the turkey sandwich bread tasted like a cracker. Don't think I would go back

I was looking for a shot to help relieve my itchy throat and I saw turmeric shot and wanted to give it a try. I thought it'd be really bitter but it was actually smooth and soothing to my throat. The staff were very friendly and the environment was very modern yet cozy. A good place to sit and study or work.

I stopped by in the morning because I wanted to start my morning with a health kick. $7.42 - the cost for one teeny tiny cup of 3 juiced up fruits/veggies (this is the smallest size).. $30-60 is what it would cost to buy a cheap juicer on amazon.. instead of buying a 12oz juice for $7.42 here (even just once a week), it would be way more cost saving and efficient to buy a juicer and your own fruits & veggies. I will say the menu has lots of options & there's a great variety, but there's nothing special about what they're offering here. Unless you're in a hurry or visiting from out of town - there's no reason to be spending $10 on a basic juice or smoothie you could easily make at home. BUT if you're into overpriced juices & smoothies - I am not judging you!! To each his own. I get sometimes you're just in a rush and just want some healthy food - it's just upsetting it's overpriced to be healthy.

I stopped in again yesterday for a cup of coffee. They have free WiFi and a comfortable place to relax or work. The cold brew was very tasty and the service was extremely friendly. Though the juice is a bit pricey and not very impressive, I would go back for the coffee. Next time I'll try some food. :)

The employee made three Tunacado sandwiches, used already used paper towels to wipe her hands and the proceeded to make my shake using the same gloves. She had he underwear hanging out the side of her pants. He hair down and honestly she ruined this experience for me. I will never go to this location again. She was arguing with her boyfriend. He kept calling her and she kept picking up the phone with the same gloves and texting this guy and answering his calls. I didn't get her name but the one on 4&K is gross. Go to 15th street. She was mad disrespectful and didn't care about anyone's health.

I can't give this place any more chances. I spent $14 for an omelet with raw cold broccoli and raw red bell peppers in the picture attached. This is ridiculous. In previous orders, the vegan smoothie left so much to be desired and the tunacado sandwich had a weird mouth feel. Just not worth the money, so I'll pass from here on out.

Anytime I express an issue and you fix it, you are alright with me. My last experience there wasn't great but I wrote about it and the manager wrote back and said he would fix it. He did! I decided to give them a try this morning and it was perfect. They have a wide selection of healthy items and there espresso is the cheapest of the five closest coffee I have patronized so they get my vote,

Great experience! Person at the counter really helped me out and recommended really awesome options. Great customer service and a GREAT atmosphere! I also love that the seating is separated out to singles and groups to accommodate those lone wolfs/solo workers and those who would come in a group. Only thing that dinged a star was that the juice and sandwich was a bit pricy... even the smallest size of the juice was $7+.... mind you, it is great tasting juice. So unless you're really in the mood for great, healthy juice, I would pass. But seriously, great atmosphere, great foodX great customer service!

Awful service. Terrible food. Watered down juices. This location consistently puts cheese on my VEGAN(I am lactose intolerant) sandwiches, or doesn't make them at all to put in my bag altogether. The Herb Tonic tastes like water with a hint of Tumeric, for an outrageous price. The stress down and Iron Man were just the same. They use so much ice in the juices that you get diluted, now unhealthy juice water. Could have had a La Croix instead. Just, don't go to Joe and The Juice in the US. Maybe they are better other places in the world.

Joe & the Juice is great! Interior aesthetic makes for a great place to cozy up with a laptop and WiFi. Popularly known for the smoothies, I'd like to highlight the food portion of their menu. The omelette's are consistently tasty and IMO priced more reasonably than many of the drinks. It's worth a shot the next time you're craving some eggs and don't want to struggle through making an omelette at home.

I was looking forward to try their turmeric and ginger shots. Even though they sell two separate shots, but I asked if they could add both in one shot and my prayer has been answered! It wasn't too much for me and it was really easy to drink it. I love how the guy that handed me a drink was eager for me to try it and I gave him a thumb up for his excellent mixture of adding both shots. The apple slice was a nice touch to finish my drink, including the black pepper as well. Cute spot too. Great for people to do their work and such things like that. Superb.

Terrible service. Wish it was better bc the menu is great. Staff isn't properly trained; took 20 min to tell me that they couldn't make a sandwich and didn't even apologize.

place has a lot of potential but the staff is bad. not like a good bad; they are a bad where they forget your order, make something incorrectly, or are somewhat rude. used to frequent this place -- now it's all downhill. sad really.

I usually don't leave reviews but these folks are alright. I ordered a joe's club sandy and a green sport- both were amazing. The bread is so thin and delicious. Also they gave me a free turmeric shot. Pretty nice gesture in the midst of a global pandemic. Cheers!

Staff was kind and joked with me about my order. I got the Ironman, soooo good! Ambiance was nice.

unfortunately, yelp doesn't allow 0 star reviews. service has been a challenge since they opened, but they are new and I was trying to support them through the pandemic despite that. Today was the last straw: first, none of the staff wears masks... those hang around their chins... they don't ask the patrons by the counter in the store to wear them either... but that's just a safety issue as cases are going up... I ordered a simple coffee and milk (or as they call it, a late) and once I took a sip, I realized it had some very strange syrup in it, so I attempted to ask the barista, and when barista didn't trust me, I poured a drink into another cup revealing a gooey, viscous liquid. Barista showed me the "milk" he used that said "vanilla ice cream mix" and attempted to convince me that's how they always made lates. I asked for a regular milk and the barista grudgingly said he would make it for me: sensing the attitude I simply asked for a refund and was told they don't know how to do that... That was my final time at this place.

Joe and the Juice... Okay, so I have a really, REALLY soft spot in my heart for Joe and the Juice. They started as a chain in Copenhagen, Denmark where my wife and I had our honeymoon. This place was a favorite of ours for an afternoon snack - so much so that we made up a theme song for it. Yea, we're those people. Fast Forward 1 year, while the wife and I are in town celebrating our anniversary, and lo and behold... Joe. And. The. Juice. Yes. So, while the environment was a bit different than it's Danish counterpart (a lot of Danes are out and about at all times of the day and this place was empty), the juices were the same, the yogurt was excellent and not sweetened, and good coffee. Service was a tiny bit standoffish, but not bad. Prices were comparable to the ones in Denmark, it's not cheap, but it's not Clean Juice. This is a treat. It was a great way to end our 1 year anniversary trip, and we're so happy to know that some of our honeymoon has made it over into the States for us to enjoy.

What a stunning atmosphere. It feels like a West Elm catalogue in here. We originally were trying the place up the street but it had a crazy line on a Saturday. Joe & the Juice had a way more normal size line. We ordered the tunacado and club sandwiches and a couple coffees. It did take a long time to get our order. I feel like they need one more person working on a Saturday. The juices here look awesome but I'm glad I got the sandwich. Flavor combo was great and the bread was interesting in a good way. Worth checking out but not if you're in a big hurry.

Like many others have, the first impression after inaugural visit - it's just too expensive. Second, that's not the first impression you want customers to leave with. Third, it's nothing special...meh

Here is the real break down: Ambiance: Awesome, cozy set up with trendy music playing. The service is excellent, the people are really nice. Would definitely recommend dropping in for a coffee or juice with good company. Food: Extremely mediocre and overpriced. Initially, you like the idea of avocado toast and omelettes being available. But afterwards, you realize that the price was not worth the taste. Rather spend the $ at baked joint, but unfortunately...everyone and their mom goes there now (this was initially never the case!). Coffee was also okay. However, their juices were pretty good but again kind of pricey. Will stop by here just for casual conversations/coffee but not for breakfast!

I live in the same building as this establishment and enjoy their juices and sandwiches. The sandwiches are small but tasty and the juices are as fresh as you can get. It's definitely expensive but the items are of quality. It's usually not very busy which I find odd since DC is such a healthy city.

I had the energizer juice, it was basic / ok. It tasted like grapefruit juice only. Nothing special at all. My experience was more disappointing because of the poor customer service. The young lady (with long locs) didn't acknowledge me for 5 minutes, when I finally got her attention she looked annoyed and just overall wasn't pleasant or polite. Basically slammed my drink down. We didn't speak so it couldn't have been something I said. The space is very beautiful and deserves 5 stars. Pro - nice work space! The customer service deserves no stars!

Unprofessional and rude staff - unpleasant to interact with and especially when asking for any modifications to meet dietary restrictions.

All vegan juice bar. I got the prince of green. Tasty. Good spot for people who aren't into veggie smoothies. The employees are knowledgeable about the juices. I'm not a fan of the paper straws though.

I'm glad to have the Juice in the neighborhood, but we have so much good Joe already. I love the juices, but I tried a latte once, and it tasted more like milk than coffee, and was lukewarm. I prefer whole milk drinks, but it turns out, Joe doesn't stock whole milk. I got the drip coffee at about 8:30 another morning and it wasn't hot enough either. There's no reason to go here for coffee as is. I think the overall price point should be lowered on coffee drinks.