Ken S.
Google
"Excellent service and delicious food with an amazing view."
Pros:
1. Incredible customer service made you feel very welcome.
2. Food was delicious with generous portions.
3. Amazing view from the outdoor deck/patio creates a wonderful atmosphere.
Cons:
1. Calamari was a tad salty.
2. Some customers may end up smoking cigarettes while on the outdoor patio.
3. Music on the outdoor patio speakers were a bit loud, could be turned down a bit so that people can hear each other's conversations.
I visited Joe's Crab Shack last week after finishing up with a conference in Louisville and per the recommendation of a friend. I was greeted instantly by the staff and when I mentioned that it was my first time in Louisville, Alek was kind enough to give me a short summary of the city, culture, and what was up and coming. I really appreciated it and helped me to understand the area a bit more. I was also assisted by Angie who was very attentive and helped me with menu recommendations. She had a very nice demeanor and went out of her way to make sure I had an enjoyable dining experience.
The food was delicious! I ordered Joe's Classic Sampler for the Appetizer, which had a variety of items. I really liked the crab and shrimp dip and the Great Balls of Fire (which consisted of shrimp and crab shaped like a deep-fried ball) were flavorful. For the entree, I ordered the East Coast Platter which had a crab cake that used REAL crab (and not the imitation kind) where you can really taste the chunks of crab and not as much filler. Also, the bacon-wrapped shrimp filled with seafood stuffing was plump and juicy and was delightful to eat. Overall the food was great and you can taste the freshness of the seafood. I also appreciated the large portions and was fairly priced.
Ken's Takeaway:
If you like seafood and wonderful southern hospitality, check out Joe's Crab Shack. The portions were generous and prices were reasonable. I would caution about sitting on the outside patio since there are certain aspects like cigarette smoke as a well as the loud music from the over hang speakers that can detract you from enjoying the majestic view of the Ohio River and the overall atmosphere.