Ruth H
Google
We had a really disappointing experience here. My husband and I came in with our 2-year-old and ordered a pie. We ended up waiting 45 minutes, and during that time, a family who ordered after us not only got their food but finished eating before we even received ours. Every time we asked, we were told "it’s being made now," but clearly it was either forgotten or given to someone else. No one acknowledged the delay or offered an apology.
On top of that, our toddler—who was wearing socks—got multiple comments from the owner about not having shoes on. He’s 2 years old. There were no high chairs available, and we didn’t bring shoes because we expected to be in and out, not sitting there for 45 minutes with no food. The judgment and lack of understanding from the owner just made the whole situation worse.
Really frustrating and unwelcoming overall. A little empathy and basic communication would’ve made a big difference. Sad especially because we order frequently from here and like the pizza.