Jollibee

This will be the last time my mom and I will go to this jollibee. My mom has frequently told staff beforehand make sure the chicken is actually cooked through, to avoid having an incident of raw chicken being the case when we are home. Hire people that actually know what they are doing. This location gets very busy which can be overwhelming to staff. That I can sympathize. And I completely understand with the holidays or in general, so much catering is being made for people on top of regular ones, it can be a change of how orders have to be transactioned like one way drive thru and another inside and it can be stressful on staff, however raw chicken, is unacceptable and even lethal.. but that isn't new news cause anybody in food service knows this. My mom would have to re-fry the chicken herself. and this isn't the first time raw chicken was given to us from our drive thru orders. We often don't even go to Jollibee anyway but it's disappointing that it's been negative experiences to keep giving grace. Management do better cause it seems it isn't getting there. Care about how your food goes out and do not just rush. We would rather wait longer for cooked food than raw.

Ate til I couldn't move! Gravy was fabulous for dipping chicken in and also poured over rice. Mango peach pie was to die for. While most of my family had already eaten here, it was my first. It did not disappoint! Cozy seating and fast service. We dined in. Place was busy but service was moving fast. Very clean and plenty of seating. Highly recommend!!

First time trying Jollibee and wow! I was highly impressed! Fast service, friendly staff and the chicken was amazing. We tried the regular and spicy chicken options and it did not disappoint. Just like everyone else, I will also recommend the peach mango pie!!

I see why it was voted best fried chicken. The spicy chicken made me cry it was so hot, but it was so good. We had the rice and mashed potatoes and gravy. I loved it all. I had a pineapple refresher and it was just that, very refreshing. We also had the peach and mango pie and the other pie. I enjoyed the peach one the best. I can't wait to come back....

I will never eat here again. This was our first time eating here. Service was terrible. The guy that took our order through the drive thru was rushing us. Never asked us if we needed condiments or anything handed us our bag with food all over it. Sticky and nasty. We opened our food and for the amount of money we paid I was expecting more than a McDonald’s happy meal. We ordered Meals with the pie and got little to no fries very tiny tenders and smashed pies. This was a complete fail.

I dont think whatever this is on the spaghetti is supposed to be part of it. Its usually hotdogs but not whatever this is. Food contamination is not healthy for anyone. I dont want to think its human or animal waste but i did not finish the food and almost throw up when i saw this. Also, sometimes Jollibee chicken is uncooked inside and spaghetti noodles at times is served hard and cold like the noodles been sitting out for a while.

Jollibee Jacksonville , I'm calling you out . After driving an hour through traffic we ordered 2 pc chicken with palabok after another hour of driving back home again all I got was just the chicken , where's the noodles ? I called the establishment for a refund and the person on the other line says " we can't refund you unless you send a picture and email us ". Would you put your customers through hell for an order that your establishment failed to provide? And not only that this happened twice ! Last time I let it slide , but this time same thing happened it's frustrating .

Spaghetti 🍝 and a diet Pepsi was over $11 after tax. Self-serve Pepsi fountain drinks. Counter staff was friendly and happy. There were probably 20 people in there and on the patio eating at 11:30 am. Spaghetti or the little hotdog slices have a smokey BBQ-like flavor. Sweet and tasty.

Food is tasty and freshly made right there in front of you! Expect to wait if you there on a weekend or during holidays! Very busy place, ambiance is family friendly! Might be very busy with some wait as it is only one in the area but service is quick and the place cleans up fast! One of the best places that you don't feel you are at the 'fast' food!

If you're a tender person This is NOT the place for you I ordered 3 pc tenders meal Came with big box and 3 little baby size chicken fingers. This is NOT a tender. 11.99 for a meal, this place is a joke I am not coming here at all. Do NOT order tenders, You will get tiny Chicken fingers.

This was my first time trying Jollibee, and it definitely lived up to the hype! I'd heard good things about their fried chicken, so my friend and I shared a 6-piece Chickenjoy bucket. We went with the spicy version, which had the perfect amount of kick without being overwhelming. The chicken came out hot, crispy, and juicy, and the service was quick and friendly. The inside was clean with plenty of seating, which made it an easy place to sit and enjoy the meal. I've also heard great things about their peach mango pie and Jolly Spaghetti, but we were way too full to try them this time. Definitely gives me a reason to come back--because I'll for sure be returning to try more of the menu!

I love living close to a Jollibee because this is one of the places I often crave! The chicken is always super crispy on the outside and juicy on the inside. Its not too salty, but the gravy is perfect for getting that additional saltiness and flavor. And the spaghetti really satisfies the sweet craving for me. And the unique drinks are always refreshing. I feel like the macaroni is only really good if you eat it right away when it's hot. Otherwise it's alright. Only complaint is that the virtual menus change at such an inconvenient pace. And there aren't physical menus on display. So you have to wait for the screen to come back around, but it doesn't stay on long enough for you to read the whole thing, so you have to wait again. I think it would probably be fine when there's a long line, and you have to wait around. But we went when we were the only ones in line. And the cashiers were kind of impatient and kept trying to rush us to get our order in.

They pretend to be open until 10 but actually close before 9:30. Not a huge fan but adding the inconsistency of not adhering to their own times is annoying. Normally would review but food is a 3, lack of service makes it a 1.

This is the closest location from ATL. I had someone pick up my order from me who was traveling from JAX to ATL. Placing an order online was a breeze and was able to use my coupon. The only thing was they're out of peach mango pie at the time I ordered. I instantly received a text and email confirmation of my order. The following day I received an update that my order was running behind (I set my pick up time for 10 am), but ended up ready before 10 am anyway. Nothing can go wrong with chicken joy with loads of gravy and jolly spaghetti. Just a little piece of my old home to my new home.

I like their food, but they get a lot of details wrong. They updated their app, which logged me out, and when I finally got my login I couldn't get it to accept my payment method. Plus the app showed different food than the real menu (e.g. we get a biscuit with our meal deal, which didn't show in the app). So we went to the counter to order. At least I was able to show them a QR code in my app to get my free birthday pie. One change since last time we were here: they no longer have buzzers. They ask for a name and call it when your order is ready. Buzzers are probably better, as you could miss them calling your name. The service was improved from previously: the two people we interacted with looked me in the eye and were helpful. We still had to ask for honey for our biscuit, however. They did screw up those biscuits: they no longer have butter for them. Breaking the warm biscuit apart and melting butter on it, then putting honey on it later, makes it taste wonderful. It's just not the same without the butter. The soda situation was a mess. Particles appeared in our Mountain Dew, and water poured out the side of the dispenser. We ended up getting a Sprit-type soda instead... and that tasted plasticy! When my wife reported the Mountain Dew problem, the girl offered to get us a soda from behind the counter, but we stuck with the other one we'd already poured; we should have taken her up on it. The food was good as usual. I tried an Angus burger this time; it was pleasant, but probably not as good as my usual fast food burger, so I won't have it here again. We like the peach mango pie, chicken with rice and gravy, and spaghetti, in about that order. The women's bathroom wasn't flooded this time, but they're still not good bathrooms: e.g. the faucet in both bathrooms splashes, and see my previous complaints. A two-piece chicken meal deal ($13), Angus burger ($6.49), and side of spaghetti ($4.89) came to $26.21, probably the most we've ever spent here. I was stuffed, eating almost all the burger and some of the rest. My wife would have preferred more chicken. In the past, just the meal deal and spaghetti side has been enough for us. I'll be back again occasionally for their good food, but they just get too many details wrong. I prefer my regular Culver's, where everything is always above average.

1st time visit with my Filipino wife. She had been raving about the chicken I do not eat dark meat chicken. So ordered spicy chicken sandwich, and Pepsi. Told there was 30 minute wait ( this was at 2pm). Food came after 10 minutes. Very disappointed. My fries were ice cold and hard. Chicken sandwich was same. No regular Pepsi, trash cans were overflowing. Tables were dirty. The only good thing was the peach mango pie. It was warm with good flavor. I got 6 to go as well as Ube pie (2). Spent $76. No, I will not return. Rather eat Popeyes or KFC. I know quality will be much better. My wife enjoyed her chicken, but said much better in Philippines, ok will try in Philippines in June 2026!! I

I've been wanting to try this place for a while and I'm glad I did. People at the counter could be friendlier but that's ok. TIP- download the app and order ahead of time. Food takes a while. Their spicy fried chicken was so crunchy and good. Their spaghetti was sweet and savory which I liked. Mashed potatoes were a good side item. The yumburgers were ok but I don't think that's the type of food you should get when you are at a place like this.

I love Jollibee!! This is definitely my favorite fried chicken! I love the spicy the best! It has so much flavor and when they say spicy, it truly is! The chicken is always super crispy and the chicken really juicy! I also love the pineapple quencher and the pies! Oh the pies! The peach mango is like nothing else! The use is also great when they have it! I am not a big potato person but I really like their mashed potatoes. They do not taste like instant and the gravy has a good flavor. The service is usually good. For a long time there, the orders used to take a long time and you could have to wait up to an hour. However, as time has gone by, they have gotten so much better.

So delicious and worth the trip! We had an amazing experience at Jollibee Jacksonville! The Chickenjoy was crispy on the outside and super juicy inside -- exactly how fried chicken should be. The Palabok was flavorful and authentic, and the Jolly Spaghetti brought back childhood memories with its sweet and savory twist. And don't skip dessert -- the Ube Pie and Mango Pie were both fresh, flaky, and perfectly sweet! The staff was friendly and fast, and the whole place was clean and welcoming. Highly recommend if you're craving Filipino comfort food -- we'll definitely be back for more!

I went through the driveway for faster because service and I was pleasantly surprised at how prompt , friendly and patient the service member was. I had questions about specials that were not on the menu displayed and add on. The young man politely engaged and answered all question. I ordered the 2 piece chicken Joy with spaghetti which did not disappoint. The chicken was crispy and delicious with the complimentary gravy. The spaghetti was meaty , saucy and cheesy - what a delectable combination to satisfy my palette. The pineapple juice was awesome. Thank you Jollibee for making my dinner special !!!!

Shoutout to our local community heroes! This is our second order this week. We ordered delivery. We got our cravings: spicy chicken, macaroni and cheese, adobo rice, one ube pie, and peach mango pie. The spicy chicken was surprisingly very spicy and it was even spicier than Popeyes chicken spicy. I didn't realize that the fried chicken pieces would be dark meat only. The chicken breast is only noted in chicken finger form and sandwiches. The signature brown gravy is good on anything especially if you need a bit of a salty addition. I like extra salt on my fries and that makes it nice. The chicken flavor definitely didn't need any more spice, salt, or flavor because it was perfectly yummy spicy. The Mac and cheese was cheesy and a nice texture. The pies were so good!!! It's crispy like the OG apple pies at McDonald's! I miss that crunch! The peach mango pie is total comfort food! Not too sweet with a little bit of tartness. The ube pie was creamy almost like a vanilla pudding texture. An enjoyable meal! Today I got the chicken strips, crispy fries, mango peach pie, and the amazing Coconut Dream freeze! A big surprise for my taste buds after a long day of chores on a hot day!!

On my family's roadtrip I wanted to stop at Jollibee since the only other one I had been to was in Madrid. We ordered the fried chicken, pancit, mash potatoes, adobo fried rice, ube pies, and a mango pie for my dad. The food was ok, but the food came out fast and the place was packed. The cashier and workers were all nice too.

I like Jollibee! The food is good, the mac&cheese is the cheesiest I've had at a restaurant. I enjoyed everything. Also, the food came out quickly. Employees were nice and helpful.Will definitely return.

Food is always tasty but DO NOT order a to go order or Uber Eats order from them. Two separate occasions I used Uber Eats to order from them and instead of spaghetti I get palabok or not even what I ordered. It's disappointing the to go manager or whoever is working packing the to go orders can't verify exactly what the order is before putting it in the bag and then sealing it.

Every time we drive through, from Orlando to Atlanta, we try to make this our food stop. Their chicken and peach mangos never disappoint! Be sure to try the palabok and burger steak covered in their delicious gravy! Masarap!

Jollibee used to have breakfast meals, and boba smoothies and sells Mamon, then Covid happened and they removed all those, now the fried chicken with spaghetti, they beef steaks meals, peach mango pies, pineapple juice, and a lot of burgers type

Jollibee is always delicious. The spaghetti is my favorite side, a bit sweet and really flavorful. The chicken is always juicy and crunchy, and never misses. The only unfortunate thing is that you will always have to wait at least 45 minutes to get your food here, especially around lunch time. The peach mango pie is also a must try!!

Fast food restaurant with a sit in area. Food wait time was minimal. Food was served fresh. Only dark meat chicken for the chicken joy meals. Chicken fingers were white meat. Overall, food was well seasoned and served hot and fresh. Prices are higher than normal but are not astronomical. Service was ok. Missed a drink and told one person another ask what do they want in a manner as if we were asking for something we had not purchased.

I've been wanting to try Jollibee for years, so while we were traveling through the area we gave it a try. I created a Jollibee account and received a coupon for a free peach mango pie when placing an online order. We ordered a variety of items to try them out. We got the 3 piece chickenjoy (2 spicy and 1 original) with mashed potatoes and upgraded the other side to the jolly spaghetti. The spicy chickenjoy was our overall favorite. It was so flavorful, crispy and fresh! The mashed potatoes were fine, nothing crazy unique or bad. The spaghetti was not my thing. My husband and I each took one bite each and threw it away. We also got an order of the Palabok fiesta with a pineapple quencher. The palabok was fine, probably wouldn't order it again, but we did finish it. The pineapple quencher was really refreshing and yummy. We also got two of the pineapple mango pies, they are fried pies with a runnier filling than I'm used to seeing in pies. Very delicious but would probably be really messy eating on the go. Since we ordered online we walked up to the counter and got our food. There is also a cashier present to take orders there. The beverages are self serve unless you get the pineapple quencher. I wish there were more "photo spots." My daughter loved the little Jollibee character and would have loved to have taken a picture with them somewhere! Overall we liked our food here. Would we come back? Maybe. But we wouldn't go out of our way and would probably just stick to the chickenjoy next time!

I tried the fried chicken it was good. And I got the gravy to go with it that gave it a nice taste. It smelled good to. And it was out fast. But my favorite was the original chicken sandwich. The service was well.

Hubby and I were in the area and looking for a place to stop in for a quick lunch. We had been wanting to try Jollibee for some time now so we decided on that. The place was packed and we waited about 10 minutes just to place our order. I wanted to try the chicken tenders. Hubby ordered the 2 piece chickenjoy with adobo rice. We shared a peach mango pie. The cashier told us it was a 15-20 minute wait but we ended up only waiting 10 minutes to get our food which was nice. I thought the chicken tenders were too plain and a little on the dry side. I tried some of the adobo rice and liked that. Hubby thought the chickenjoy was good but nothing special. I used the gravy for my tender and that was pretty good, hubby didn't care for it. We both thought the peach mango pie was the best item. The service was great but the food was just okay. I don't think we will be back unless it's for a peach mango pie.

My daughter had a craving for Jollibee and so we decided last minute to do a foodie weekend getaway trip from Atlanta to Jacksonville. I had never had Jollibee before, but she has. I made a big $90+ order. I like where this restaurant is located because it was easy to get to via GPS and in a lit shopping plaza with Ross and Walmart. We got a to-go. Honestly, I thought the foods were just okay. It tasted like your typical KFC, Church's, Popeyes, Bojangles. The only thing that stood out was the Lychee Tea which was refreshingly delicious and the spaghetti. It was right on point. Glad I tried it, but would I go out of my way for it? No.

The spaghetti needs more meat and sauce in it for the price. Other than that service is usually good.

I ordered on uber eats to scheduled to pick up. I ordered for my boyfriend who is in Jacksonville. I've put the right address and it was seen from the receipt on the Uber Eats app, as well. But this rude cashier told us that "maybe she ordered it in her area". Girl, the address is literally on what I am showing?! Service is bad.

I finally popped my Jollibee cherry today. It lives up to the hype. Their two piece spicy was flavorful and actually carried a mild heat unlike most chicken chains. Their spicy chicken sandwich deluxe is massive and has fresh jalapeños on it! Their gravy is the perfect accompaniment for you to dip their chicken in. The star was the deliciously stuffed peach and mango pie. Sure it's pricey, but it's worth it! 10/10!

Thirty dollars for two of their three piece chicken tender meals. I'm okay with paying the price if the quality is good. However, these tenders were smaller than store bought and the usually fresh chicken we don't mind waiting for was cold and hard. I wouldn't usually post but the lady at the window practically threw the bag at me. Not coming back anytime soon.

Their chicken is so delicious definitely on my tip 3. Chicken is always consistently on point Service was kind and friendly.

Everything was outstanding. The food was so tasty, the service was really goo, even though they were beyond busy. I don't think I have even seen a fast food restaurant so busy, but the entire staff handled it with grace and poise. My entire family is ready to go back.

way too expensive!!!!!! a lot cheaper in the philippines!!!! a piece of chicken averages out to $2.83 a piece!! it's a rip-off for sure

This Is Some Of The Best Quality Chicken In Jax always hot always fresh one of the best chicken places I've ever had five stars kudos to you, Jollibee

To start, the chicken was AMAZING!!! Unfortunately when we went, there were no fries available so we tried the mashed potatoes and adobo rice. Mashed potatoes were good, rice lacked flavor. The gravy helped. Service was fast and the food was hot. I would definitely recommend.

Exquisito pollo,rápido el servicio,muy recomendado no se lo pueden perder deberían haber más lugares así

The chicken is the best quick chicken you can get and they separate the spicy and non spicy with little toothpick flags. So cool

OK so this is my second review of this restaurant. I'm doing this review basically due to the customer service that I received the last time that I came. Mostly jennifer the night manager. I've been here many times at this restaurant and you probably could see my review from before which I gave a review. I went to Resturant again the other night and ordered a 10 piece bucket mail and when I got there the young man that took my order told me it would be 15 minutes for the chicken I said that's fine I will wait. 30 minutes later I went to the front and asked them how much longer is it gonna be you guys said 15 minutes. The manager watch me ask the employees about the weight she didn't take it upon herself to say anything I'm sorry about the weight or anything. So the young man had to ask her How much longer because I've been waiting for a while she didn't even care about that she just said I was it'll be seven more minutes. Once I got the food I asked her is it normal for it to take 40 minutes for me to get chicken she said no but it's coming up right now what do you want me to do give you one piece of chicken. I said no you know what I'll take a refill of the pineapple juice that I've already bought because I had two of them. She said she could only refill one and then took the cup and went around the corner behind the counter where I couldn't see her to refill it instead of refilling it at the pineapple juice container that was right there in front where I got the 1st cup from. so needless to say I didn't even take the drink I told her never mind because I asked her why would she go around the corner to fill it up when it's just right there and she didn't have an answer. This was jennifer she was very rude. She didn't even wanna come to the front when the employee asked her to. Also the fries and the sides have been sitting in the bag already for the whole time since I ordered so when I got my food it was cold fries and cold sides. The food is usually really good at this restaurant and I've never had customer service that bad either they're usually pretty good. But I had to make this review because she was very nasty and rude.

Thought I would try this really (cult level following) popular Polynesian fast food place - interesting menu where fried chicken (chicken joy) is paired with spaghetti - I wasn't feeling super inspired to try something super different so I got their new spicy chicken sandwich - so good!! Well definitely be back

I've been reading about Jolibee for a long time and was excited to try one. I visited late one evening and ordered the chicken only to learn they only have dark meat. That was a big miss for me as I don't like dark meat. I persisted and got two pieces of chicken and found it to be...meh. Unlike KFC, Popeyes, Chick-fil-A and even Bojangles, the coating is not anything special. They give you gravy to dip it in and you will definitely need it. Their sides were sides. No better, no worse than the others. I didn't try to the spaghetti with wieners or palabok. I returned with my brother who loves dark meat. We went on a Tuesday afternoon at 1:30. How was the food then? Did my brother like it? We never got to find out. The line snaked in a U around the restaurant, with large families staking out the seating. It was a cold day and people had to sit outside. We were in line for 45 minutes and we moved five feet. It seemed they could only wait on one customer at a time and all orders were huge. They would take the order of a customer, usher them to the left and then fulfil their order before summoning the next one. We were tired of waiting and left with about 10 people in line in front of us. The service is not polite or friendly but then I find most Jacksonville businesses to have that problem. The place has a huge Filipino (from its origins) and Asian following, either because it's what they know or they don't like American-style chicken. The food is what it is but the service and efficiency needs the biggest overhaul of any business I've ever frequented. Just a terribly, terribly inefficient business.

You wouldn't think fast food could be this unique and delicious. Buh bye KFC, there's a new bucket o' chicken in town. I mean who doesn't want fried chicken and spaghetti together? I do and I did! For $8.49 I got one piece of my choice (leg) of spicy or original (for me spicy!) and a side of spaghetti and included a fountain drink. Since I don't drink soda, especially not Pepsi products, I opted for a bottle of water and no up charge for it! Chicken was good. Meat fell off the bone. Spicy was a kick, not too spicy. A little greasy for my taste, but under the skin the meat itself was juicy and tender. Chicken comes with a side of gravy to dip it in. I'm not a gravy fan, but this was good gravy (ha ha) light and a tiny peppery kick. My husband dipped his chicken and fries in it (insta-poutine!). The spaghetti was the star for me! This is not what you expect. Cheesy goodness and small hotdog like pork sausage slices, and a tomato sauce that tasted so good I'd come back just for this! The peach mango pie made McDonald's apple pie a thing of only my childhood- aka THE PAST! Crust was warm and tasty, flaky and the peach mango filling like a hot pie hit the spot. There is so much more to try on the menu and will definitely return. Hurry and bring one to Orlando please.

Filipino Fast Food- and pretty pricey fast food too. My other half has been jonesing to try Jollibee forever & we finally popped in last week. We ordered a 1-pc Chickenjoy With Palabok Fiesta- the chicken was juicy, flavorful and good. The Palabok Fiesta was different- John forgot about the pork rinds and for a minute wondered what the heck was crunchy in this pasta dish! We also got a Yum-burger with cheese- pretty standard for a cheeseburger, it had a sauce on it that was similar to a huge fast food chains "secret sauce". And... we got the peach mango pie, which was delicious and I totally dripped on the front of my shirt- you simply couldn't bite into it without filling oozing out the bottom! All of that (the 1st plate came with a drink, or we were upcharged for one) came to over $17. Ouch. And the cheeseburger was just the burger- no sides, no drink. I could see us going again for the chicken, but it wasn't something I would go out of my way to get in the future.

I was on my lunch break and in the area. I've had them before and I wanted some fried chicken so I went inside and there were two people in front of me. Obviously they were newcomers which I get it but the menu is not that long and the indecisiveness was getting on my nerves. Mind you I was hungry cause I haven't eaten all day. The place was packed with people sitting down. So I walk up and she's like there's a 30 minute wait on food. I'm like "oookkk, I don't have time to wait." So I walked out. So when I got to my car, I had noticed no one was in the drive thru. Man...I went to the drive thru got my fresh 3 piece and rice in less than 3 minutes! It hit the spot! They lost a star cause of that lady at the counter. She wanna talk and talk and then say wait 30 minutes...lady bye! Just go through the drive thru.

Inside dining was close the time I went about a month ago. Drive thru is open and lines can get pretty long. It was a decent wait time. I ordered the spicy 2 piece chicken and the spaghetti. Chicken was hot, spicy, and nicely fried. Gravy was a great addition for dipping the chicken. The fried chicken was pretty big in size as well. I always do enjoy the spaghetti every time I order it. They do offer great family meal deals and individual combo meals. Service was quick and everything came just as is. Can't wait for a Jollibee to be open near me!

Great chicken and spaghetti. Reminds me of home. I love to finish off the meal with the mango pie. On weekends, it gets very busy. I had to wait 30 minutes to get my chicken. To save time, order on the app.

Finally got a chance to get Jollibee in the US. Jollibee has a cult following among Filipinos, so understandably that there was a line in store when we visited. We ordered the 10 piece chickenjoy bucket($19.99), Spicy chicken sandwich combo with pineapple juice($7.49) and Halo halo($5.49). Was charged 25 cents for a honey mustard dip that we had to ask again to get. The chicken was not that great, on the greasy side with little flavor. Perhaps what redeemed it was the gravy and the breading. Halo halo was an off menu option it seems, but the flavors just did not hit for me. Perhaps my rating has been clouded by the Jollibee I had back in Singapore, but I left slightly disappointed.

Jollibee was gross! The food was greasy like a really bad version of Kentucky fried chicken. They don't give you a lot of food and there is definitely a language and cultural barrier. I felt intimidation when I asked what things I've never seen before on the menu. They have weird sides like spaghetti and meatballs and hotdog stuff its very strange. But some people must like it because they are always busy. And that's ok! Its good that we are all different

This store is always out of spicy chicken and they get my order incorrect or the order is missing items. They need to do a better quality check before items go out the door.

Pros: cute restaurant, clean, polite and fast workers,cute uniforms, pineapple quencher is good Cons: The food sucks. Hamburgers are small and bland, palabok wasn't good, chicken is nothing special. The food is expensive and you get very bland boring food.

Someone made the mistake of telling me this fast-food chain's chicken (and chicken sandwich) is better than Popeye's, so my expectations were raised too high. Chicken - 2.5 stars out of 5 Fries - 2 stars out of 5 Chicken sandwich - 1 star out of 5 Oh, and I'm being generous. This is a 1.5 star level of quality restaurant tops. And for some reason this Philippine-fused chicken joint sells drive-thru spaghetti too. You know. In case.

Being someone who enjoys Filipino cuisine, I can't believe I waited so long to try Jollibee. Honestly, I had no idea what it was. I couldn't place the penguin mascot with anything and had to Google it so that I wasn't "that" person in the drive through learning about it while a line of people waited behind me. I'm so glad I finally did! I ordered the Palabok (pron: puh-LAH-book) Fiesta and the 2-piece Chickenjoy with a side of mashed potatoes. Both were delicious, and that gravy that comes with the fried chicken? SO good, as was the chicken itself. The palabok fiesta was new to me and I'll definitely get that again. It's pancit noodles topped with a flavorful garlic sauce that includes pork and shrimp (that cannot be removed) and hard-boiled egg. This was definitely a pleasant surprise and I'll certainly be back with my two teenagers!