Tim R.
Yelp
Part of being a longtime Yelp reviewer means getting special invites to cool places. This month, I took my son to Joy Ice Cream Social for a complimentary cone. The place has a nice Door County sort of open air vibe. Inside it is pretty bright and fluorescent. We both choose the waffle cone triple scoop so we could get a range of the flavors. Most of the tubs were down to the dregs and it seemed like we wouldn't be getting the freshest of the day, but that was on us because we arrived at 7pm. However, the girl at the counter had no idea that this was a Yelp discount deal and was confused by my phone app. The exchange could have been way better. As for the ice cream. It has taken me a week to write this because, well, it was good. But not amazing. Good is fine. But, what MKE is missing out on is amazing. You see, I've eaten gelato in Italy that nearly made me cry. I've had ice cream in NYC, San Francisco, Chicago (yes Chicago) that was far more mind-blowing. So, the good news is that there is ample room for improvement in both the customer service and the product. Pro tip, when the tub is almost empty, open a new tub and serve the fresh product. And, let your junior staff know that this is a Yelp week before we show up. Anyhow, I enjoyed the ice cream. It was still $16 for my son's cone and some candy. Or possibly the junior staff member didn't understand how the Yelp day was supposed to work. Nevertheless, give it a try and see for yourself.