Cynthia L.
Yelp
We had high hopes for what has been rated the "best brunch in Waco" this morning - and now we have no idea how they received this rating.
First, we ordered water for the table. FYI - tap water in Waco is perfectly safe to drink and actually tastes much better than the imported Italian bottles of water that the restaurant forces you to purchase if you order water. They also brought glasses of ice with the water (that's right, ice made from the tap water of Waco!!). We asked the server if we could just get tap water - she told us "this is the image the restaurant is trying to have, they don't serve tap water."
One of the glasses of ice had MOLD on a piece of ice - meaning they likely have not cleaned out their ice chest recently. We walked out to the car to grab our own bottles of ice water.
Ordered a beer. The waitress brought the wrong, very gross, hibiscus beer. Then brought another beer, which did not taste like it does from the local brewery where it is made. It's likely that the beer lines have not been cleaned out either, much like the ice chest. We didn't say anything about it since we just wanted to order food.
At this point, the waitress completely disappeared for at least 10 minutes, while we still hadn't been able to place our food order. She came back and asked if we were ready. It took at least another 30 minutes to receive avocado toast, biscuits and gravy, French toast, waffles, and eggs Benedict.
Those who ordered the eggs Benedict and avocado toast said it was good. That's the two stars.
The rest - biscuits and gravy - the biscuits were described as "tastes like it's 3 days old..." and immediately crumbled like sand to demonstrate. When the waitress delivered them, she looked at the plate and asked if we wanted more sausage on top, which we didn't understand. Were they not served with the amount of sausage they came with? Or was she just trying to upcharge us yet again for something?
The waffle and the $12 French toast - both came out without the whipped cream that the menu says they should have. As the waitress delivered the waffle, she said they ran out of whipped cream in the kitchen and went to the bar bring back flat, runny unsweetened cream in a shot glass. The French toast had no butter, syrup, whipped cream, or sauce with the cherries - it was just as dry as the attached photo, and yet the center was completely soggy and tasted off. The waitress didn't notice anything off about it and we had to chase her down (literally got up from the table at this point) to get whipped cream and syrup. It was still the flat runny cream from the bar. Didn't finish the French toast, and half of the diners noted feeling not well, unsettled stomachs after brunch.
Thankfully, they didn't charge us for the water or the beer. Not sure if that was an error on the servers part or if they felt bad about the terrible service, drinks, and food? They didn't tell us, but we won't be back to find out either as there are much better places for brunch in Waco.