Alice Ricard
Google
Our experience had a bad start, I could not retrieve our tickets through another ticket vendor. The gentleman at the door to scan our tickets was so very nice and helpful. He told me they had problems that night, told me I could purchase 2 more tickets at the box office, I did and they were cheaper than the original.
During Intermission, I went up to purchase a bottle of water and he gave me a free bottle. He apologized for what the ticket company had done, I told him it wasn't his fault but I told him how much I appreciated his kindness. He turned my frown into a smile, thank you so much.