Mamie Peers
Google
For 199 days, Juhl Las Vegas left a disaster on the pool with still no end in sight. What was once a fun, luxury-loft-style condo is now low-budget management.
I have tried to communicate cordially with ownership and management over this course of this seven month period yet still no end date has been shared. If you move in, this is the kind of building owners and management you're dealing with.
The building took a turn for the worse upon the purchase by KRE Capital, Dune Real Estate Partners and Northcap Las Vegas in 2017 and seems to have accelerated when a new HOA manager also joined. I mention these names because I believe it's important we hold each other accountable.
I'm a current resident and have leased a 2 bedroom since 2012 - about 8 years. Here are a few examples of how owners and the HOA have ruined the place over the past few years:
POOL IS A DESERTED CONSTRUCTION SITE
For 199 days dirt piles, weeds, 2x4s, electrical cables, overflowing trash cans, and an overturned wheelbarrow continue to litter the pool. This 6th floor pool deck is not only the centerpiece of the condominium, but my personal backyard. After nearly 7 months of a complete disaster, there is still no published completion date.
UNRELIABLE KEY & ENTRANCE SYSTEMS
The owners and HOA ruined the most basic thing - access to the building. They selected a flaky, new bluetooth app and installed it without understanding how residents, dog walkers, housekeepers, etc need to get in and out. The app drains your battery and no alternative was provided until after months of begging.
If on the street, the exterior, hard-wired call system has been broken. Inside the garage, the bluetooth locks require you to set down groceries bags or kids, dig up your phone, open the app, select the door you want or put your thumb on the handle, then pray the app works. That or set down your stuff, take out the key and place it against the box and open the door fast enough and pick up all your stuff before the door locks again.
I'm tired of trying to explain how humans live in this residence.
A meeting with the app developer was scheduled one night at 5PM when I was not available.
LACK OF COMPETENCY + EMPATHY
All the while, owners/HOA offer no date to reopen the pool, no tiny clean up of electrical cables, no concessions. Seven months of dirt piles at your doorstep? "You're lucky we didn't increase your lease to paying full market rate at your last renewal," was the response. Or, now, "We're grateful we can begin work again amid COVID."
Here's what I have always loved about Juhl:
- Exceptional downtown location between Main st. and Freemont East
- Solid construction, minimal sound between units except near door going to hallway
- Friendliest concierge, leasing, security & maintenance staff (Bianca, Marquis, Aphrodite, Neneth, T, to name a few)
- Pool deck unit with personal space for barbecue, balcony off west side overlooks sunset
-My neighbors
The embarrassingly bad living environment has gone on for too long. Despite a number of discrete communications directly to management - even today - they still couldn't manage to dump a trash can.