JH
Google
We have stayed in many of the Jumeirah hotels. This resort was also exceptional with fantastic amenities. Staff and service always excellent. Zero complaints!
The lifeguard, Roshan (from Sri Lanka I believe) was truly a credit. I have never come across a lifeguard in all my travels who has this sort of energy, warmth, and kindness. And I say this as someone who travels extensively around the world (almost monthly) and stays at some of the best resorts in the world. He always had a smile on his face to everyone. Even when he was nearing the end of his shift one day and my daughter turned up, he brought out pool toys and encouraged her to enjoy herself. Even tho it would have created extra work for him! There was another moment even, when I wanted to move beds to get a better view of the beach. And he hurriedly ran over to put fresh towels for me and even did not want to let me carry any bags. I mean, he truly always went so far above and beyond with his kindness, humble nature, warmth, and attention to detail to always make us feel seen, appreciated, and special. It truly made me feel sincerely valued as a customer and I could see him being that way with all customers in the most humble and kind ways. I hope the hotel gives him a promotion or a bonus!
All in all, a fantastic stay. The vibe is one that is very relaxed, peaceful, and calm. The beach is spectacular. It looks like the Caribbean beaches with white sand and blue waters.
This is now my fav Jumeirah! Will be back again very soon!