Juniper Preserve

We stopped by to look at Juniper Preserve for a future family event. We were met by Josef at the front desk. He was AMAZING! He was friendly, knowledgeable, and a great representative for the hotel. He showed us several gorgeous room options, explained the amenities that would be available, and provided us with contacts for future planning. We also met David, who was kind enough to show us the meeting rooms and talk with us about dining at the facility. This hotel and the grounds are beautiful; clean and well kept. Looking forward to our future stay!

My favorite place in Bend. The place is amazing and the people whose works there is amazing. Very peaceful and relaxing area. Improve a little bit in manteinance but the room and the house are in perfect condition clean. Appliances are amazing. Thanks is my third time coming up, and I really enjoyed. See you soon

Always a great place to stay and play. Their end of summer deal is a great value. We played 4 rounds during our 2-night stay. Our only lol moment being the cart fee being so pricey. $35 per rider is almost criminal? All of the staff was amazing and friendly. The crab cakes and the lobster roll were so delicious I could see driving back just for a seat at the bar.

I was here for a week and I would give service a 10/5 star review. Everyone was so nice and willing to help in any way. Above and beyond! Beautiful place and very nice hot tub, pool, and sauna. The only minor critique I have would be that I had no microwave and stove top in my room. It would have be nice to have that.

The resort it self has two excellent courses. The hotel and resort staff went out of their way to make you feel welcomed. Our room was average for the price it was a little disappointing. ||Overall I give the grounds, golf and pool 5 stars the food was good not great 4 stars and the actual hotel room 3 stars||If you are looking to stay 2 or 3 nights it’s fine if you want to go into Bend to eat and Drink the extra 20 min one way drive is an issue ||I would play golf here again for sure stay here not so sure

I recently returned from a trip to Juniper Preserve with my family. The property is stunning, newly constructed, and very clean. All the staff were friendly, but Jake at the concierge desk was particularly accommodating and helpful. He offered us a room upgrade to one of the suites on the 3rd floor for a reasonable price. Additionally, he was attentive, remembered our names and faces, and was kind to our dog. I would definitely recommend this property to families, golfers, couples, and businesses!

We only stayed for a night, but we were shocked that this place is as nice as it is. As far as comfort, beauty, and luxury, I'd put it on par with Ritz Carlton. The only thing I'd say we were caught off guard by is all the children. Most of the guests were young families. Luckily, there's an adult-only pool.

Great rooms and service. All staff were eager to help and ensure our experience was top notch. Adult only pool was nice for relaxing. Great dining options and golf courses were in fantastic shape. The Keya popup was a highlight for sure. Already planning our next trip back.

Never trust yelp on reviews. I was in contact with the resort to help set up a cute surprise for my boyfriend for his birthday. I booked a Mountain View suite and we loved it. The staff are super friendly and it wasn't packed at all. I do hate that it's far from town, but they offer to take a shuttle to the city for no extra cost. We still drove ourselves. Such a beautiful resort. We didn't get to use the amenities as we were out and about exploring. Also had to chance to try the pop up restaurant, KÉYA & it was amazing! Really enjoyed our time here. Thank you Juniper Preserve!

We had an amazing stay here! I wasn't sure what to expect since it was our first time. It is so nice! The grounds are well maintained, and the staff is AMAZING!! Everyone was so friendly and helpful. From the reception desk, to the bellboy, to the servers, to the gate person, literally everyone we encountered was friendly and helpful. There is a 24 hr guarded gate which really makes you feel extra safe. The pool was heated and amazing. We were extremely impressed. The room was clean and well maintained. The balcony had an amazing view of the mountains. Only thing is i wish they had a small store with drinks and snacks. I also wish they had a few more restaurants since it is a little ways out from bend. We did have a nice kitchen so it was easy to get takeout from town and bring back to our amazing room. It was relaxing and wonderful! We will definitely be back, I loved it here!

Worst experience in a hotel I have had No housekeeping When I asked the front desk for towels they literally gave me different colored rags and said that's all they had. Front desk manager Mirabella was obnoxious and rude. Never again.

Pronghorn used to be a luxury hotel and property, but the remodel and new direction is lacking. Room wasn't ready when checking in, the front desk said they had a big wedding the night before and the guests "were all super drunk and checked out late." Gross. Only one restaurant was open with only a few servers on the property and a limited menu. The property is 30 minutes + to Bend or Redmond, so you're SOL if you don't want to eat there. Again, it was not disclosed at check in that it was the only restaurant open. Staff wasn't professional, openly talking about how they disliked their manager and complaining about guests. I regularly saw guests leave the bar area in exasperation after being ignored. Just all around not a upscale or well serviced experience anymore, which is too bad, since the property is lovely. Not sure what direction they're taking, but they need to figure it out.

Honestly I would give this place a 7/10 but with only 5 stars I rounded up. First off the property is very beautiful. The hotel has well appointed rooms with very comfortable beds. Staff are mostly really nice and we actually had a really lovely stay. If you're coming here to golf the courses are pretty spectacular. I docked the points off for a few reasons. One, there is really only one restaurant on the property and considering there is nothing else within a 30 minute drive, and it's a luxury property, the food is really mediocre and expensive. I suggest running to either towns to pick up your own food. In room coffee is awful and the coffee at the coffee shop (which the snotty bartender claimed was top 5 in the world) is actually not that amazing either. We are super into coffee so that was a big let down. There aren't actually too many activities on the property if you're not looking to pay for every single thing. We enjoyed the pool and hot tub and I saw pickleball courts but the lines were not straight and super makeshift so we didn't play. They offer wellness classes but there wasn't even a guest discount. Lastly, the curtains are blackout but they don't cover the windows all the way so you still have a decent amount of light coming through in the morning. Did we enjoy our stay? Absolutely. Would we come back? I think we both agreed once was enough.

We stopped at Pronghorn on our way from Washington to California. We were able to book two adjoining rooms the day of our stay. When we arrived, we greatly impressed by how beautiful the resort and grounds were. Our rooms (in the main lodge) were tastefully updated and spacious. They even served Illy coffee, my favorite! We ate dinner at the Trailhead restaurant (across the walkway) and it was delicious! I had the beet salad and cauliflower appetizer, my husband had the ribeye and my kids had the mac and cheese. All of our dishes were 10/10!!! I also recommend the lavender lemon cocktail ("Pronghorn Martini"). The family pool was amazing - water slide for the bigger kids and a splash pad for the smaller kids! Poolside drinks for Mom and Dad, too! This place couldn't get any better (other than maybe opening the pool a bit earlier than 10am.) We came during the Oregon fires and it was quite smokey - therefore empty at the resort. I imagine this place is packet during good weather.

Update: I left my sonicare toothbrush at the hotel and have called several time and even left a message with the director of housekeeping. No one ever called me back. How is this four star service?? I never got my toothbrush back. This place was a HUGE disappointment. Upon check-in we went to our "Mountain View" room which we had paid extra for. Please look at our so called Mountain View. It's the view of the fence. The bathroom and shower was dirty and smelled like urine even though it had been "extra sanitized". The following day we made an appointment to go to the pool and use the hot tub and once we arrived we realized the hot tub wasn't working and was freezing. While calling to make an apt no one ever told us this which was disappointing. It was a series of disappointing experiences and not worth the price point. This is classic case of a hotel trying to be more than it is.

The worse service ever. They don't have enough worker to taking care of guests. All amenities are having problems, closed If you want to order anything from Their restaurant, you should wait for at least 1 hr No pool, No jacuzzi The front dest even don't know any of them open or close

This was our first time and it didn't disappoint. There was a very intense storm of thunder, lightening and hail and we were in a ground floor room. Water had seeped into the room and the manager immediately moved us to a higher room. The resort staff have been amazing, checking to make sure we are ok etc. very nice rooms and quiet. Two pools to choose from. Lots of areas to walk. Bike rentals. Nice 3 night get away we will not forget. We will for sure be back!!!

Go for golf. As for accommodations or even spa services Tetherow is much better than here

Sunday Prime Rib ~ in the lounge An enjoyable evening at Pronghorn, and well worth the drive from Bend. Roasted Brussels Sprouts with Burrata cheese were the perfect accompaniment to a nicely prepared prime rib this evening. Our only disconnect was with service, but this was partly driven by an unexpected large group arriving in the last third of our meal. Our server was cheerful, polite and pleasant. On the picky side, the last few times I've been here...the bar position isn't quite up to snuff. For example, a shaken "watered down" Manhattan vs stirred isn't ideal, and slow bar service is common. But, I like it here anyway. Good vibe, terrific staff, and the kitchen does a commendable job :) Worth the trip :)

4-star resort with 1-star service. Way overpriced for the lack of basic services. Would not recommend and will never return.

Huge disappointment. Will not be returning and would not recommend a stay. We have stayed at Pronghorn before and really enjoyed it so we came back for a getaway. It was a mistake. 1. No room refresh service due to "Covid". However, no staff wears masks and nothing else seems to be amiss, so clearly this is a opportunistic way to cut service and blame covid. 2. No food. Trailhead Grill is your only option. Golf shop has some grab and go. Everything is 30 minutes out, so you're more or less stuck if you don't want to drive for an hour for lunch or dinner. Their little coffee bar in the main lodge is only open during weekends. 3. Broken equipment. Hot tub at adult pool? Broken. Has been broken for a while according to staff and they "cant get someone to fix it". If you want to play golf, this place could be your thing. Else stay in Bend, or Sunriver, or anywhere else.

First of all I must say that the customer service and staff here are the absolute best. They make your stay. Rooms: for the price you pay the rooms are small and basic. They are clean and have a nicely equipped bathroom with robes. Most open up to pool/patio and have a nice view of the mountains. Amenities: if you golf there are 2 courses to play here, you have multiple bars and restaurants on the property. You also have a pool, hot tubs, and shuttle service to bend. It's a hike into Bend but the property is lovely. The hotel is lovely. If you plan on golfing this or Bresada Ranch are good picks. If you want to go out in Bend you may pick a hotel closer in. Also.....be prepared to pay around 500.00 a night for your stay. For the area and the room....not sure it was quite worth the price. But the hotel amenities and staff make it worth it.

Took the family for Easter Brunch. The initial seating was good. Waiter was attentive at first. Drinks and appetizers came out in good time. The quiche was Very good. The pea soup was good. The shrimp was good. The muffin plate and specialty butter was also good. Then the Buffet... Sampled all items. The Cod was very dry. The chicken was also dry. The prime rib was okay. The crust on it was fine, but the meat itself, was not very flavorful. The ham also was dry, the saving grace was the sauce it was in, it was flavorful. The stuffing was good, as well as most of the vegetables. Desert was very good, just missing powdered sugar on the Beignets. Would have liked to have seen some fresh fruit. The servers and staff were friendly. Myself and other guests ended up bussing our own tables moving the used plates to an overflowing empty table that had not been cleaned yet. The floor also had a good amount of debris on it. For the price, I felt the main course offerings were very disappointing.

This was such a beautiful resort that I would love to return to. It is isolated but with that, you get peace and quiet (if that's what you're looking for). The receptionist was considerate enough to upgrade us to a 3 bedroom unit instead of the lodge because of a large party that was arriving at the hotel. They seem to have everything you need set up at the place. The restaurant food is meh but we didn't come to the resort for the food. If staying here, renting the bikes to do a ride around the property is well worth it and so is an evening stroll!

This resort is beautiful, but the accommodations are horrible. They say they have pool, spa, and other amenities, but they are not open or functional. Even the staff are not aware of whats going on there. The room service was not open until 9AM, so we had to go downstairs ourselves to get towels and shampoos. The blanket had blood stains on, when told the front desk she just apologized. The restaurant was short staffed which makes sense bc of COVID but the problem was not having anything available! We got there at 8:30am and they had so many of items not available! Overall, I would never stay here again! It looks good but don't trust the pics!

My family booked a three-night stay last week with one of the golf packages at Pronghorn Resort. After checking-in, we found out that the room they gave us would not fit three people as we had requested for. Devin Simondes the PM Manager on duty recognized and apologized for their mistake right away. He asked that we give him a few minutes to figure something out so we went to the restaurant across the lodge to have dinner. Soon after, Devin sough us and personally delivered our room keys to where we were seating. He gave us an accommodation upgrade that wasn't only big enough for all of us, but it also catapulted our positive experience a thousand times over. There was not a single staff, be it at the course, golf shop nor Trailhead Grill who wasn't nice. Jason at the pro shop was very helpful and friendly. Our server Adrian at the Trailhead Grill was very knowledgeable, attentive and friendly. Both Jack Nicklaus and Tom Fazio courses were absolutely stunning and well maintained. There is someone going around the practice range cleaning everyone's clubs and offering cold water bottles. One day I gave one of them a tip and he refused saying that he's just doing his job. I was like, where the hell am I? The resort is beautiful and it's hard not to appreciate it. However, for us, it was the staff especially the ones mentioned above made our experience exceptionally amazing. Needless to say, we had a lot of fun. We ended up revising our plan of relocating as we continue our trip around central OR and extended our stay at Pronghorn Resort for the entire duration of our trip. It was our home base for a week. We didn't hike as planned but we played 72 holes at some of the most beautiful golf courses in the area. Thank you all at Pronghorn Resort. We miss you already. We will be back!

I do not even know where to begin other that DO NOT STAY AT THIS "RESORT" 1. What resort does not have bell man service and let 70 plus year old people haul and load their luggage to their car 2. what resort allows an architect to design and put a headboard next to a elevator? 3. what resort when you move move rooms due to above situation does not offer bell man service to assist? 4. What resort does not have coffee until 8 am in the morning? and offers HORRIBLE in room coffee? 5. what resort provide ONE bathrobe a room booked for two? 6. what resort offers no valet parking? 7. what resort take 40 minutes to get a drink at the pool? do not stay here. horrible does not begin to describe our stay at $300 plus a night. a Motel 6 would be better. Left early will never come back and i suggest you take my advice and do the same.

What a disappointment for the outrageous money they charge! We've been traveling for 2 weeks and didn't have clean clothes. No laundry options for guests-ridiculous. Then, we wanted some snacks and sparkling waters but no market out here to get something like that. On the golf course snack bar only pre-made sandwiches where you have to mess around with stupid mayo packets in the blowing wind, needless to say it made a terrible mess, hence the need for a washing machine. The only open restaurant was good but limited options. Finally the last disappointment is there's no way to get in room movies-told be front desk to use an hdmi cable to hook up our computer-sure something we would just pull out of our suitcases. Not coming back and not recommending!

As a guest during a snowy winter mid-week trip I loved the peaceful lodge. I spent my days primarily working remote from my comfortable room or the many quiet nooks around the property. I like to remote work from as many interesting locations as possible. It's rare to find a place with more perfectly suited semi-private work areas with tables and chairs dispersed around the property than Juniper Preserve. My favorite place was the Coyote coffee and pastry shop. Anthony was amazing and absolutely made my stay! He was great to chat with, made sure I was well taken care of, and made some seriously delish iced coffee. He even called me when fresh baked pastries arrived on my second morning. All of the staff was extremely friendly and accommodating. If you are an adventurous remote worker looking for somewhere new to work10/10 would recommend!!

Me and my husband were here for two nights during the week in November. Everyone was really nice and personable. The spa was great. Only ate at Cascada because it was the only restaurant open but every time we did the food was good, the staff friendly, a bit spendy. Are room was nice and clean. Oddly creeky, like when a house settles and makes noise, you know what I mean? Anyway kinda annoying and loud, not sure what it was exactly. I wish there would have been a little more to do, indoors, perhaps a pool table, shuffle board.. Also an espresso bar would be awesome and maybe since it's a resort, a little store that you could buy a small snacks. Overall it was lovely and I'd come back!

Nothing is perfect, but this sure comes close!! Cons: Check in is at 4:00 pm, this is too late for me.

Pronghorn Spa gets 3 stars. Was provided a locker with no robe or slippers in it as promised... not a huge deal, in fact there were robes in the restroom I used instead, no biggie. The wait room was subpar, typically there's calming music & comfortable chairs... not here. Here you sat and waited, not a huge deal just thought I would mention that this isn't the spa experience you'd expect when getting a spa service at a resort. I was then brought back to my cold room, where my experience started with the masseuse trying to upgrade my Swedish to deep tissue. Then I was presented with 3 incredible smelling lotions, only to be told it's $10 extra for a scented lotion, which I strongly considered but because this was so ridiculous to charge for I declined. Never have I had a massage without some sort of essential oil or nice smelling lotion for relaxation or calming ambiance. After this upgrading experience I was surprised to climb into a bed without heated blanket. Then the masseuse put (unscented) lotion on my back where I found myself frigid because cold air was blowing down on me. I didn't want to complain or say anything (which I regret now) because I thought it was a vent on the ceiling that no one had control over. I sat there cold getting my massage and got colder as more lotion would be added to my legs and elsewhere. It wasn't until the end of the massage when I opened my eyes & to my surprise there were TWO ceiling fans on above me. I would like to say this was my mistake for not saying anything but my goosebumps aren't subtle, I couldn't believe these were on the whole time. The massage came to end and no water was brought to me, I was told I could go to the front and get some, again, not a huge deal but just cherry on top on this substandard spa experience. To warm up after my massage I looked forward to using the steam room, turned on the timer, sat inside waiting for something to happen. When nothing happened I decided to just take a long hot shower & call it an end to my Pronghorn spa experience. My mother got a pedicure, by the sound of it she had similar experience as far as the upgrades go. I wasn't there & can't speak to her experience more than she didn't feel it was a spa-like pedicure between the upgrades & the nail technician couldn't get the file to work. I want to add this is no complaint against the masseuse herself she did a great job, was very friendly, she listened to my problem areas & was a great masseuse. The staff were all so friendly throughout Pronghorn, but wow the service was slow around the pool and in the restaurant. Due to covid I understand they were understaffed therefor the review rating goes to the spa only.

We are visiting the resort in June as the economy opens back up. It's a very well kept and stylish resort and it's miles off the main road so when you're out walking around, if feels like you a have some solitude. We booked three nights and on night 1, we barely slept. Children were running run and down the halls screaming. Parents nowhere in sight and staff leaving at 9pm. The people above us we're up by about 5 am and all we heard was stomping (back and forth and back and forth and running and more stomping). I was surprised because this place looks so sturdy and well built. We spoke with reception about our experience when we woke up on day 2 and asked to be moved if they could accommodate. She said they were pretty booked out (unlikely as there are not many guests) and that she would send the request along to a manager, we heard nothing. I fell asleep night two with a few pillows on my head trying to block the kids running and the people above us stomping and moving furniture. I then woke up about 6 the next day to the same stomping. Husband went to talk to front desk and they shrugged shoulders and told us the people were leaving today so hopefully it would quiet down and then he chuckled. Uhhh yeah, thanks for being so proactive and doing nothing... Two things: 1. We go on vacation to catch up on sleep, if you're the same avoid this resort as it's overrun with child tyrants and parents who could care less. 2. I've had better customer care at a hostel, if you expect to be treated like you're at a resort, think again. This customer service was worse than a bargain hotel.

Huntington Lodge Staycation Our night at the new lodge did not disappoint! The scenic views, the beautiful decor, generous staff, & delicious cocktails... everything was impeccable. I cannot wait to go back!

Echoing similar reviews about wedding nightmares at Pronghorn, my now husband and I strongly advise you too seek out a different - more professional - venue. At first when we decided on this venue back in 2019, we were so excited. Then not long after (even before a whisper of COVID), we started to see some issues. It seemed there was high turnover in their event planning staff. We were constantly given different contacts and had to re-explain our ideas, plans and details to several different people. Then, COVID happened. "Our biggest complaint is how little Pronghorn did to help or create solutions for us when we had to postpone our wedding due to COVID-19. We are immensely frustrated at the lack of communication we received (only one email in 6 months) with updates or solutions. In addition to this, our staff contact with the resort changed at least 5 different times. I had to re-explain all details of our wedding to so many different people, it was like there was no organization or structure happening with anybody. When you are paying $30,000+ for a wedding, you expect elite service, and we received the opposite of this. In January of 2021 we were lied to by a staff member and told that "we were given the option to cancel" our wedding back in April 2020 due to Covid. We absolutely were NOT given this option. We were told that moving the date to 2021 was our only option. I've asked the Director of Sales & Marketing (Kori) multiple times to show me the proof of where/when we were given this option to cancel, and I have yet to receive a reply. In addition, after a year of planning, Kori had no idea I was the bride (and kept referring to the bride as my mother in emails even though we'd met in person on several planning trips). Really? Utter lack of professionalism. Also in January 2021, when risk levels were at extreme for Deschutes County and there was still no end in sight, we made the call to cancel our July 2021 wedding (originally July 2020). After making the call to cancel, only then were we told we would not be getting our deposit back. After months of emails, we have not been able to get in contact with a staff member to work with us on this or explain what is going on. When we made the decision, Pronghorn cancelled all of our guest's reservations even though some had still planned to come for a vacation regardless of the wedding. We didn't even have a chance to tell guests about the cancellation before they received their "your room reservation has been cancelled" notification. Kori also has now told me that refunds for force majeure cancellations can only be issued if the event causing the force majeure is within 30 days of the wedding date. This would mean, if the county were going to go back to extreme risk, I'd have only 30 days to tell my 150 guests that they need to cancel their flights and accommodations? We thought by making the call 6 months out we were doing the resort and our guests a favor. The "30 days" is another thing that is not written anywhere in our contract. I've asked Kori several times to show me where it says this 30 day policy, and she has not responded to my e-mails." ^^ This is from an email I sent to the Pronghorn heads of staff and their management company, Troon, on June 3, 2021. I have not received a response, and have not received a penny back of my deposit from our wedding cancelled due to COVID. All I can say is...yikes. I would not recommend booking, staying, or visiting here unless you are ok paying big bucks for 1-star customer service.

We came this past weekend to celebrate my good friends wedding - the wedding was absolutely gorgeous and blew us away. Abby in the hotel bar was absolutely incredible! She made our experience fun and exciting and made the BEST espresso martinis. Cody at Cascada was very kind and knowledgeable. Joseph and Aaron were extremely accommodating to us. Overall a fantastic experience. We love your staff and your facilities!

We booked a weekend trip for our 30 anniversary through American Express platinum card. The grounds are beautiful and everyone was very friendly when we arrived. Our room was another story. Very bare bones and they put us in a handicap room. My husband is 6'5'' and can barely fit in the shower. The front desk was not at all helpful and even after Amex called they did nothing. About an hour after we arrived another couple checked in and I heard front desk tell them they were upgraded. Hmm? I booked a cave tour on line two months ago and when we went to get details they said we booked tomorrow and they could not accommodate us tonight. I never received any email confirmation so I'm not sure if it was my mistake but seems they could have added us. We were told they already added "members" so they could not add us. This is a private member club that understandably caters to their members but they should not be open to the public if they are not going to provide a similar level of service. Other private clubs such as the Yellowstone club are very service oriented to their nonmember guests. After 13 hours of traveling, this has been a very disappointing experience. We are staying in downtown Bend next week so hopefully things will improve. I would not recommend this resort for nonmembers.

This is an Absolutely Beautiful location that's why we picked it for our baby moon. We had planned to relax, eat yummy food and use the spa. We were shocked to learn there were only 2 restaurants which had terrible hours and you need reservations for everything. If you weren't a member or with the 200 group wedding party you weren't getting in... we would have to drive an hour round trip into bend or Redmond for food. We didn't even have a mini fridge in our room, we asked & it was a noooo... there was not even a vending machine. I'm 6 months pregnant & this felt more like a fasting resort. The A/C in the rooms were also lacking, the system is turned off during the day & nighttime it barley runs, it was hot & swampy with the smoke outside. So we enjoyed the scenery, but won't be back to starve & not sleep due to heat in the room. We paid to upgrade our room after the 1st night, at least we had a balcony door to open at night to let some Smokey air in. The first room you couldn't even open the window. Disappointed we paid so much for this type of accommodations. Beware before you book

We spent 4 delightful days here over spring break this year. There weren't many people around so it almost felt like we had the place to ourselves! It was still pretty chilly so we couldn't use the pool but we made great use of the bikes. The biking trails are well-maintained and take you all around the resort. We only ate in the restaurant once and it wasn't great. The food was uninspired and the cocktails were way too sugary. Since the townhouses are so well-stocked you really can just get your own supplies and eat all your meals in your own place. They have a great bbq and firepit in most backyards with a nice seating area. The entire space is very comfortable and well-appointed. The kitchen had top of the line appliances and nearly every gadget you could possibly require. The beds were super comfy and there are tvs in each room. The proximity to Bend is great too. It's less than 20 minutes away so you can run into town when you need to. We'll get back there in the summer months. I bet it's even better then.

If you're considering a wedding here, don't. My fiancé and I were very excited to find Pronghorn. They had the facilities to accommodate guests in one place so we could enjoy our wedding week with our family and friends. I'd like to keep my review as succinct and fair as possible, so I'll jump right in. The positive: The venue is beautiful. We were looking forward to an island ceremony with a mountainous background and moving to the indoor/open air reception area. The hotel would accommodate all our guests, allow us to gather for days at the pool, play sports, etc. Holding one wedding per day gave us piece of mind that we wouldn't be fighting another couple for space or staff. When the pandemic hit, they were able to postpone our wedding to the summer of 2021 without penalty, which was appreciated. The negative: We had four wedding dates pulled from under our feet. Between the summers of 2020 and 2021 we would be deciding on a date, held for us, and then be told it was booked by another group. Throughout the process, we worked with seven different contacts at the venue, having to continually catch people up on our plans for the wedding date. There were consistent issues with hotel reservations; different rate quotes, wrong cards charged, reservations being moved without notice, and guests not being able to reach anyone to take a reservation. We reached our breaking point while working with the Director of Sales and Marketing and the complete lack of professionalism. Our emails went unanswered, we had to set up conference calls and reserve calendar time from our side, appointments weren't held, flippant emails were fired off without any research, among other customer service concerns. In trying to reach the General Manager, Spencer Shaub, I phoned his office seven times but was never able to get past his assistant. He had no interest in speaking with us or working out our concerns. When employees at the Director and GM level have no interest in the customer experience, we were ready to walk away. A final positive or two; Although we were put in contact with so many different coordinators at the venue, they were sweet and did their best. Additionally, Sarah Hanson (GMs Executive Assistant), was kind enough to return phone calls and attempt to get interest from the General Manager. I appreciated her work at a very difficult time. If I chose dig into the past 18 months, I could have written a multi-page negative review. In short, our experience left my fiancé exhausted by the process and dreading communication with the resort in any form. We wouldn't want anyone's experience to be ruined as ours was. I implore you to seek options elsewhere.

We stayed here for a wedding this weekend. It's quite a drive, from where we live, but I fell in love with this place. I have kids, so anytime there's a pool where they can hang out and we can relax..... I'm in love!!! They also have bikes and electric bikes or scooters to rent. The trails are great just to explore the resort. We ate at both Cascada and the Trailhead. Both were great food!! All the staff was amazing. Great customer service! Thank you!!

Do not even consider this as a venue for your wedding! We had to cancel due to COVID concerns--our guest count was going to be cut by almost half due to the public gathering restrictions. Not only has their "Wedding Team" not responded to our requests for a refund neither has the General Manager of the Resort. I am disappointed in their lack of professionalism and empathy.

An amazing resort in the beautiful central Oregon region. If you want relaxation and beauty seek no further. The restaurant is a bonus!!

10 out of 10 recommend this place was awesome! I stayed here for three nights and had a blast they had a pool and outdoor fire pit a restaurant close by and a golf course. There were multiple things to do nearby and in all it was a great vacation spot to stay. I love going on evening walks and hanging out with my friends on our personal balcony. Hopefully you will plan a trip here and have a great time :)

Update: the resort staff contacted us after reading my review (below) and offered us complimentary massages. We just received the massages and they were delightful. Thanks! ------ We planned an anniversary spa staycation for one night. Booked massages at the spa 4 days in advance. The morning of our stay, they called to let us know that they botched our massage reservation and couldn't accommodate us... even though they'd confirmed days before. Probably would've given them 4-stars for the rooms, food and facility, but our stay was planned around a spa day... and they did nothing to make up for their mistake. Nice staff but poor management.

The food was over priced but what was more upsetting is lack of Covid safety. The tables were much closer than 6ft. Lots of people not wearing masks. Disappointed that our county just opened and this resort would ignore COVID safety

We stayed in the Pronghorn resort as a mid-way stop on our way to Lake Tahoe. After 10 hours in the car our family of four, was ready for some TLC! When we checked in, we were told that we had to wait for about 30 minutes because our room was not ready yet. Not great, but it was okay since we were ready for a snack and a drink anyway. We crashed in one of their restaurants and went back to the check-in desk about 45 minutes later. Our room was not quite ready yet - we had to wait another few minutes. We decided to just stay in the lobby since it would be only a few more minutes... 30 Minutes later we decided to ask again....then they told us it would be a bit longer....at that point we got a bit frustrated, as we were tired, wanted to take a shower and were looking to just take it easy in our room. We asked how much longer a few minutes was....than they told us it would be another....1 1/2 hours! Wait what?? They told us they had a few big weddings the day before and cleaning was behind...NOT our problem wow! Needless to say we were angry, frustrated and really dissatisfied. No apology was made...no compensation was offered...not even a drink... After 1 1/2 hour we checked in again...it would be soon! Just another 30 more minutes... This was when we lost it...We told them this was utterly unacceptable, we demanded a room within 10 minutes and wanted some form of an apology. We ended up getting an hundred dollar gift card for dinner in their restaurant. Too little, too late...we had to ask for it...BAD experience. We definitely NOT recommend staying here

Honestly disappointed. It's nice, but for the price, I've stayed at much nicer resorts. It's very remote which is good and bad- the local store is 30 minutes away. So if you forgot something and need to go to the local store you're boned. But the trees & atmosphere are peaceful. The rooms have no microwave. Spotty WiFi, no room upgrades. The restaurant staff was friendly but the food is spendy. If I ever stay in bend again, I will definitely be going to a different resort.

My friend and I recently stayed at the Pronghorn Resort. We were really excited, it was our first vacation in ages, and we decided to splurge on an expensive resort. The Pronghorn promised a free breakfast each morning with coffee, this promise was re-iterated at check in. There was no breakfast, not once. Coffee was self serve. When we booked, we were promised a full bar at a 21 and over pool with a hot tub. The hit tub was broken and never fixed, the bar was rarely open, and children were at the pool each day. Only two restaurants were open, and one of them took two hours to deliver small, over priced portions of food. The other restaurant gave us food poisoning. We booked massages, and at the time of our trip I was suffering from an injured hip, walking was tough, but we walked over to the spa only to find out that our massages were to be given in a room that was quite literally next door to the room we were staying in... There was a huge event with live music that weekend and no one told us about it, we would have attended had we known. On the last day, the internet went down and never came back, and with poor cell service, it was very frustrating. We've called to try and speak to ANYONE about our experience and no one will call us back. I get that they're understaffed, but really...? We spent $440 a night on an experience that I'd expect from a Best Western, not a resort.

Update: Ended up changing it from a 5 to a 4 after I Initially wrote this. We are currently sitting at the trailhead cafe attempting to have brunch. This is hands down some of the worst service we have ever received anywhere. The waitresses are completely clueless. After waiting 40 minutes for our food to come out we were informed there is no spinach or mushrooms for an omelet. It took 40 minutes to realize you're missing half the ingredients? Then the omelet was brought out before my food was ready so we had to ask they please bring the food out together since we didn't want to be sitting here with half our food waiting 20 more minutes for the rest of our food. The table next to us of about 6-8 ladies were having to request their food about 5 times each and it was coming out in 5 minute increments. Complete waste of our morning since we had hoped to eat quick and go out for a nice walk before checking out. Don't waste your morning or afternoon eating here. ----------------- My fiancé and I stayed for one night in a junior room for part of my 30th bday trip and had a fantastic stay. The staff was extremely nice and didn't bother us with silly resort rules like some places do. We were truly able to relax and enjoy our stay without feeling like there were a lot of other people on the property. We were able to take a sunset walk on the golf course with a glass of wine without anyone hassling us, it was absolutely beautiful and so peaceful. We had dinner at the "fancier" restaurant and we were absolutely shocked at how good the food was. We were expecting pretty standard resort food, but were blown away. My fiancé got the burger, and he is a total burger snob. He was raving about it even after dinner. It was HUGE and you could tell it came right off the grill and came with a huge portion of perfectly cooked fries. I got the special which was pork and scallops, and was also blown away by how flavorful they were. Can't wait to come back and make it a longer stay next time! Thank you Pronghorn for letting us enjoy our stay!

Beautiful resort, exquisitely maintained. We stayed in a 3 bedroom villa. Kitchen, dining, great room downstairs with a covered outdoor patio complete with grill and fire pit. About 30 minutes from Bend. I would consider buying one of these units if it was closer to Seattle. I suspect this place is popular for folks from Portland. We visited in February so I can't comment on the golf course, pool, tennis courts. A few downsides only three dining options onsite only one was open for dinner and had no vegetarian entrees and nightly rate is pricy. Bumping down to four stars based on concerns with housekeeping. We arrived very late on a Thursday after getting stuck behind a semi accident. The housekeepers knocked on the door bright and early at 8am Friday. I asked them to come back between 10a-12p to give us enough time to eat breakfast and shower. Then they knock again at 9am. I put up the do not disturb sign and asked for more time. One day they failed to start the dishwasher. I noticed in the morning and ran it then.

This entire place is magical! We loved our private house--it was clean and cozy! Perfect spot for a couples escape but also great for the entire family. Morning walk on the golf course was absolutely stunning. About 20-25 minutes from downtown Bend. We will definitely be returning to this remote and gorgeous spot.

Due to Covid they do not offer daily housekeeping in hotel rooms, which is very frustrating because you have to ask for everything if your there for a few days. Getting fresh towels or getting your trash emptied takes hours. Getting a drink at the pool is a 30+ minute wait time, and sometimes the drink isn't right and you just don't say anything because you can't wait another hour for it. With the meals there is only one restaurant option and the food menu is the same daily. It becomes very repetitive and the wait takes a very long time. Some nights are busy and you need a reservation and take out/pick up is 30+ min at least. The food isn't fresh with take out, when I ordered I received fries that tasted like they sat out all day and my kids couldn't eat their chicken stops because they were so hard. The check in service is very nice but the host service at trailhead restaurant is a hit or miss. You can tell some guests get special treatment while others don't. There is a water slide at the shallow kids pool that scratches kids backs and rips at swim shorts. I would recommend this resort only if your here to golf, where the course is pristine.

Had birthday dinner at Cascada . Wonderful ribeye steak. Lava cake dessert. Excellent service from Jessica. Great atmosphere. Very special evening done nicely!

I'm sure this is a lovely place to stay but their cancellation policy and customer service could sure use an upgrade; especially for a luxury resort. I booked a room here for our first anniversary. Three days later I realized my wife had made other plans out of state. I immediately contacted them via the reservation email on their website to ask if we could cancel the reservation. We were still 12 days out from the stay so I figured there would be a little leniency. After 7 days I hadn't heard anything back so I gave them a call. I was told that since I didn't cancel 30 days in advance (I only made the booking 15 days in advance!) that they would be keeping the entire $275 deposit. Nice. To their credit they did offer to rebook for another date or provide me with a pronghorn gift certificate. After the 7 day email radio silence and stubbornness to be somewhat lenient on the cancellation i'd prefer to spend my money elsewhere.

My husband and I decided to spend our 39th wedding anniversary at Pronghorn Resort. Upon arrival, we were greeted by Mishayla at the front desk. Mishayla was very professional and as sweet as can be. Our deluxe king room was absolutely beautiful and the Pronghorn property was amazing! The resort sent up a complimentary bottle of champagne which made our trip very special. We ate breakfast at the Trailhead Grill. Our waiter was very attentive and the food was very fresh and delicious. We highly recommend Huntington Lodge at Pronghorn Resort! We can't wait to come back for another trip! We can't stop talking about what a great time we had, from the greeter at the front gate, to the housekeepers, the front desk and the spa staff, they were all wonderful! We will be recommending this property to all our family and friends.

Absolutely beautiful resort, staff is super friendly and helpful. This is where you want to go to get away ( it is away) from everything. Peaceful properties, beautiful, large clean villas with all the amenities. Leave your computers at home, internet is spotty but that's OK if you are trying to shut off all the noise and just relax. Swimming pools, golf, bike rentals on site, spa services, ahhhhhhh..... I'm ready to go back!