Courtnie C.
Google
Unfortunately, this was a very frustrating experience from start to finish. We were told the wait would be about 10 minutes and were actually called after roughly 5 minutes. However, because our driver was about two minutes away, they refused to seat us. Shortly after, a party of 17 arrived and we were told we would need to wait behind them which made no sense, as there was an open table that could have accommodated our party of four, and no setup that would have fit a group of 17. That large party ultimately canceled after about 20 minutes, at which point we were finally seated.
Once seated, we waited about 10 minutes before anyone came to take our order, and then another 20 minutes just to receive our coffees. During that time, a glass bottle was dropped nearby and a shard of glass hit me in the back, which was unsettling. My orange juice didn’t arrive until I asked again and it came with my meal came out roughly 35 minutes later.
As for the food, the fries were cold and the Wagyu burger was undercooked and also cold. The salad was fine, and the coffee itself was good, but those positives didn’t make up for the overall experience. Between the disorganized seating, long delays, and lack of attentiveness, the service was extremely poor. I wouldn’t return.