Just Salad

I normally love Just Salad and look forward to getting the spicy chicken poblano each time. This time, though, it feels like I'm missing half of my salad. For $15 a pop, I expect to get more than what's in the pic (haven't touched it yet). Guess I'll be ordering Sweetgreen for dessert.

The harissa bowl SLAPS. And shout out to Thelma, she’s super nice and very personable. If you walk by here and never stop you’re missing out

Salad was not even mixed well, avocado was added directly without cutting , so basically I had to cut and mix in my salad. Way too much dressing,even though I said medium , so salad tasted of only ranch! Buffalo cauliflower tasted really sad. No flavor. Also Too overpriced , not worth it. Might try a warm wrap/bowl if I’m out of options elsewhere.

Having been coming here since they opened, they have gone seriously down hill recently. Things I’ve gotten have been missing ingredients and generally sloppy. I typically do online orders and previously items were ready with a few minutes of the stated time. Now they are always 20-30+ minutes after the stated time and frequently items from my order are missing which is the biggest issue. This has even happened during off peak times. One of the reasons I come here for the quick order ahead convenience. You’d be better off waiting in line at this point. I would not recommend this place like I used too. They are losing a long time loyal customer.

LOOOOOOOOVE JUST SALAD AT THE MERCHANDISE MART!! Oh la la!! Allow me to please sing the grand praises of this establishment. From the service to the quality to the portion sizes, I am impressed to the great moon and back!! Allow me to please tell the story of my great experience with Just Salad... For nearly six years, I quickly sauntered by this restaurant at least two times daily. It is hard for me to try a new place because I am very rigid and specific, demanding only the best when it regards my nourishment. So I never ordered. But one day, about two months ago, as I browsed a food delivery app, I noticed an advertisement for Just Salad, and I thought, "Oh such pretty salads!!" So I googled Just Salad and found their very own app which offered a $5 credit for the first order. After researching ingredients (all acceptable to me) and reading reviews, I excitedly ordered the Plant Power salad, delete the honey mustard dressing, adding 4x miso ginger dressing (I like a lot of dressing!). When I arrived to fetch my salad, I noticed an amusement park-sized line wrapped around the establishment; and I quickly ventured to the pickup section where a gentlemen so efficiently and properly announced customer names as he placed the orders either into the customers' hands or onto the to-go rack. I have since learned the name of this gentleman: Mike from corporate. Store managers Victor and Linda also passionately provide great service. In fact, all of the employees offer a divine experience!! AND THE SALAD IS ENORMOUS AND DELICIOUS, exactly something that my lunchtime needs and cravings command. I behave mostly as a vegan, and this restaurant, despite serving animal products, never cross contaminates into my vegan salad. It is always clean and wonderful. AND I HAVE ORDERED NEARLY EVERY WEEKDAY FOR THE PAST TWO MONTHS. HOW VERY BEAUTIFUL!! Please accept my review as a golden stamp on Just Salad at the Merchandise Mart. Absolutely exquisite!! 🥗

Absolutely the best SALAD EVER. I'm beyond impressed with their food and customer service. I also like how this restaurant works on being a sustainable. You can purchase a reusable bowl and they provide you 1 free topping. How awesome is that! Will be back, I hope to see them in the western suburbs, oak brook hint hint.

Attempted to go to Just Salad today. We asked staff if they were open as we didn’t see anyone and we were told they were closed for the day. We decided to go to Potbelly instead. As we were leaving we looked at there were people in line being served. The employee who told us they were closed made eye contact with us and simply smirked as we walked by. I understand that it’s a NYE and you may want to wrap up early but the blatant line and smile was wild. Hint taken. We won’t be coming back.

Honestly, the new manager (the woman) for this location is horrible. There's no organization, there's a new rule every time I visit, and she's rude. The staff is literally instructed to do something different every day. The previous manager was more personable, liked, and more inviting.