JWALA

We were overall disappointed with both the food and service during our visit to Jwala. The experience started off on the wrong foot — we made a booking through the app, only to be informed a day later that table seating was unavailable and we would have to sit at the bar. This could have been better managed by not allowing bookings if the restaurant was already at full capacity. We ended up rescheduling the dinner a week later, which was frustrating, especially since it was meant to celebrate a birthday. When we finally dined in, we ordered the Lamb Briyani, paneer, their signature artisanal bread, and butter chicken. However, dishes began arriving one after another without pause, and the birthday girl had to specifically ask the staff to slow down and serve the main course later. For a restaurant aspiring to Michelin star standards, I expected more thoughtful pacing — typically, courses should be served one at a time. Service throughout the evening was inconsistent. We had to repeatedly call for water refills, and by 8:45 PM, the kitchen was already being cleaned. The dessert we wanted was unavailable, and we were instead told to order the panna cotta — a disappointing end to what should have been a special night. Given the reputation and the price point, the overall experience — from booking to service to food — did not live up to expectations. Certainly not Michelin star standard in my view.

The food was very flavourful. I’d skip on the shish kebabs but everything else is special. Ruub, our server, was amazing as well and she catered to our wants. She saw that we really liked the papaya and the mint sauce and gave us bowls of them! It was my mums birthday and she sang with us and gave complimentary rice pudding. Really sweet, thank you! We went for lunch on Saturday, I don’t think you need to make a booking at this time.

If you are looking for an Indian restaurant with a nice atmosphere, give this place a try. In terms of food quality and taste, it’s on par with most of the well-known Indian restaurants in the KL area. What stands out here is the service. The waiters and managers were so friendly and attentive. The price is on the higher side, but the food and services justify it.

A beautiful restaurant with a see through kitchen exhibiting an even more impressive kitchen. Indeed all the food comes with a hefty price tag, but I really only find them averagely good. But the naan is outstandingly unforgettable 👍👍👍

My first time to dine in Jwala. Truly an amazing experiencw from food to service. Ms. Roop and Mr. Hussien provided excellent service with their lovely smiles.Highly recommend anyone who wants to have Northern Indian Cuisine to come to this restaurant. No regrets only praises.

1st time here. The ambience, service and food was great and nice. Had their tasting set menu. Love the prawn, lamb and briyani. Their flaky naan/pratha and dhall was superb. It is an add on to the set menu.

we really enjoyed the experience tonight at Jwala. the service and food made our 10,the anniversary special. the florets appetizer was unique and amazing. the phirny dessert was something that is hard to explain how special it was. fantastic experience overall

Food is fantastic, service is top notch. It got a bit busy at the end so a bit noisy but that just shows that everyone is enjoying their time. Will be happy to visit again.