Mark H.
Yelp
Ordered the salmon poke bowl here for pickup through Uber Eats. The regular size was a bit too little for me so I would definitely recommend the large size for bigger portions. The flavor wasn't for me, as it was really salty and heavy on soy sauce.
Service was more disappointing. Since we had our dog with us in our car, I initially had my partner go in to pick up our order under my name, and after a few minutes, she came back to the car stating that the restaurant was insisting to see the order on the phone. I've never encountered this before, but that's a reasonable request. Another few minutes elapse and she comes back to me again without our order, saying they were asking her to swipe something on the app to confirm the pickup. We weren't sure what they meant, and to my knowledge, you don't have to do such an action in Grubhub or Doordash either. I finally went in myself to show them that there was nothing to swipe on the app, the order matched the receipt exactly, and was even ready to bring out my ID to show that it matched the order name. After some exasperated discussions among the employees, they finally relented and gave me my order even though a few of them didn't seem too happy about it.
I have no idea if food pickup thefts are rampant in Silverado Ranch, or if they're simply that protective over a sub-$20 order, but this unnecessarily lengthy pickup was really confusing to say the least.