David Marín Webb
Google
Terrible experience. In a set up like this, 12 people in front of the chef and his team, you should greet and engage with the customers. Tell them about the dishes you will serve, the experience, etc…instead the restaurant operates like a McDonald’s, you sit, you eat and then please leave fast as the next group is coming.
Food is average at best, nothing remarkable
Music/ atmosphere - makes no sense, you are sitting in a palapa like setting in front of a Japanese chef listening to 90s grunge music followed by daft punk?
Finally, we wanted to order a bottle of white wine, but they didn’t have any, not a single bottle and there was still a group after us to have dinner
In general there is no real focus on the customer or the details to make this a remarkable experience. Feels more sitting in front of an assembly line of a tractor factory
Don’t make the same mistake we did, just have dinner at any of the other hotels in the areas where the food is significantly better and the staff is actually really nice and knowledgeable