Audrey H.
Yelp
I am deeply disappointed by my recent experience at the Civic Auditorium. What was once a respected, community-focused venue has unfortunately declined--largely due to the behavior of its staff and ushers.
The staff were rude and unprofessional, and shockingly unaccommodating toward children. This was especially upsetting given that we were attending a production specifically geared toward families and kids, Annie. Instead of being welcoming or patient, the usher we encountered was dismissive and unfriendly, making it very clear that children and teens are not truly welcome here.
This venue is no longer family-friendly, despite advertising family-oriented productions. If you're bringing kids or teens, be prepared for an environment that feels rigid, uninviting, and uncomfortable.
What makes this even more disappointing is my long history with the Civic. My family has donated large sums of money (we could have bought a couple homes with the amount we've donated) over the past 30 years because we believed in its mission and its role in the community. Sadly, after this experience, we will no longer be supporting it. The Civic is simply not what it once was.
If you're looking for a welcoming, inclusive place to enjoy theater with your family, I strongly recommend looking elsewhere. Do not take your family to the Civic!