Paul K
Google
I recently stayed at Kamenoi Bessou for two nights, first in Room 5 and then in Room 16. The rooms were truly the highlight—both were incredibly elegant and traditional, offering a unique atmosphere of relaxation and tranquility. The unique designs of the rooms were perfect for unwinding.
The staff were extremely helpful and kind. While there was a noticeable language barrier, the team was exceptionally patient and always willing to assist, which made a huge difference to the overall service experience.
The one area for improvement was the cleanliness during the transition to the second night. Although I had an earlier move, there was unfortunately a lot of dust on the furnishings and some spider webs. It felt like the staff didn't quite have enough time to thoroughly clean the room between guests.
The dinner service was a very traditional Japanese kaiseki-style meal. While the quality was good, I did note a lot of duplicate meal items transitioning from the first night to the second. Prospective guests should expect a very traditional Japanese menu, which may not appeal to everyone.
Overall, this is a magnificent property that offers a great traditional ryokan experience and a quiet, serene escape. Due to its traditional nature and tranquility, I can certainly see why this place appeals most to guests in their 40s and above. Despite the minor issues, the unique room designs and the staff's kindness make it a memorable stay.