Bonifacio Caballero
Google
Disappointing Experience at Kan Pai – Never Again
I rarely leave reviews, but our recent visit to Kan Pai was frustrating enough to warrant one. We came in as a party of eight , hoping for a fun night out—but what we got instead was two hours of excuses, chaos, and forgettable food.
Service was terrible. Our waiter was overwhelmed from the start, and despite the number of food runners flying around, they were auctioning off dishes like they had no idea where anything was going. Some of our appetizers, soups, and salads never arrived at all. When we brought it up, we were met with flimsy excuses instead of solutions.
When our food finally came—two hours later—it wasn’t worth the wait. Bland and uninspired, the dishes were utterly forgettable. The atmosphere did nothing to help; the place felt overcrowded, disorganized, and honestly, a bit dirty.
To add insult to injury, our server automatically applied a 19% gratuity—on what, exactly? Poor service and missing food?
Kan Pai seems more interested in packing in crowds than actually serving them. It was a chaotic, disappointing experience from start to finish. I will never return, and I do not recommend this place to anyone.