Playa C.
Google
The food itself was generally fine — nothing exceptional, but acceptable. However, the service left much to be desired and ultimately overshadowed the meal. Our waiter seemed completely overwhelmed and unsure of what he was doing. He struggled to remember even simple requests, which led to mistakes and delays throughout the lunch.
While other tables received bread, we were completely overlooked, which felt odd and frustrating, especially given the setting. At one point, we were asked whether we wanted our chicken well-done — a confusing and unnecessary question for poultry, which only added to the sense of disorganization.
To make matters worse, the drink coasters were visibly dirty, which was not only unappetizing but also unacceptable for a restaurant of this supposed caliber.
Considering the high prices and the reputation of the Four Seasons, this experience was a real disappointment. The lack of professionalism in the service is not what one would expect from a five-star resort.