Rebecca F.
Yelp
I had been looking forward to going here after the temporary closure of my favorite Metairie sushi bar. The reviews for Kanno looked pretty good, and there were a lot of great comments on social media so I was excited.
I'm so underwhelmed. Possibly it's because it was a takeout order, so I'll have to try again to eat in, but everything I had was just "meh."
I placed my order over the phone as that's the only option, and even though it was just sashimi dinner and an Elvis roll, it took 40 minutes (but it was a Saturday night). The restaurant is super small, there's only 2 parking spots in the front and a handful in the back, and not many seats. There's no place to stand while you're waiting for a takeout order except for sandwiched next to tables and I felt so awkward that my butt was literally in people's faces.
The person assumed a whole order instead of a half for the Elvis roll and didn't ask, so it was about $10 more than I thought, and cashier/waitress refused to take my Apple credit card even after I showed her I could give her the digits for manual entry. She said they have had problems with the card and don't take it. It's just a Mastercard, though, and I've never had a single place tell me they couldn't use it. Fortunately I had another card with me or I would have had to go all the way home.
The Elvis rolls were highly reviewed by other patrons and I was excited about the crab but the paper wrapper combined with the massive amounts of sauce were off putting. It was just a mushy mess.
The sashimi was fresh enough but many pieces still had remnants of waxy white and gray fish skin stuck to the bottom. The pieces were presented with onions, ginger, wasabi, and soy sauce. It came with a soup and salad but the salad was just lettuce, tomato, carrots, and a ginger vinaigrette. The soup was clear but just had a few pieces (4) of tofu and a few (3) pieces of seaweed. I think my total check was somewhere around $65 and it just did not seem worth it. I didn't eat most of it.
Again, I'll try in person, but I order takeout sushi all the time and I usually am mostly or perfectly happy with what I get.
I ended up being so hungry that I added seeds and cheese to my salad and made it a meal over eating the rest of my sashimi or rolls.
All things considered I hate to give 3 stars but it's based on the overall experience, the parking, the atmosphere, the cost, the Apple Card issue, and the food just not being what I'm used to at other Metairie sushi restaurants.
I'll try again in person but I sadly don't have high hopes based on what I saw the other night.