Karla Cuban Bakery | Westchester Store

Dude, the pan con bistec was amazing. I have never tried it with ham and cheese and what delicious surprise! Totally recommend. What a treat.

The bakery is well located, there’s a ton of parking. It’s also very clean and the staff is very friendly. However, the food and coffee was borderline terrible. The coffee was very watered down and the empanada was really hard. The filling was good just the bread part was terrible. If there’s nothing else open I’d come back, but with so many coffee shops around Miami I think there’s better options close by.

Very nice clean place but Slow service. Took about 15 minutes and there was only one person in front of me that had already ordered. Why change the shape of pastelitos? The pastelitos de carne were triangles… why?

Unfortunately all the bakery's I have tried in the last year all have missed the mark on a Cuban Staple Pastelito De carne,this place is no different I don't know what kind of picadillo they are using but it's BAD! Now the Empanadas have the Correct great tasting picadillo this Pastelito does not and its a triangle Nit Round and this purchase they were Burned and hard no excuse this needed to be Thrown out and not sold,Croquetas were pretty good chicken &ham 👍and the puddin de on was tasty,overall 3 stars total.

There was no food in the display and the customer service was terrible. With so many bakeries in Miami, just go elsewhere.

Take a good look at these pictures and the address. I don't know about other locations but at this location nothing is fresh everything is frozen. The staff was friendly enough and I don't blame them, shame on the owners with signs that boast "3 generations perfectingthe dough" I think that's how long the dough has been in the freezer. There is nothing Cuban about the taste. Our empanadas had just been made and when we bit into them there was still ice in the middle.

The worst pan con bistec I have ever had. The meat was so overcooked and so thin it was basically a cracker. Terrible customer service. For a big company like Karla Bakery to only have one employee working in the bakery is beyond ridiculous. There are way better bakeries in Miami I truly don’t understand how this place stays in business with how terrible their product is.

My mom and I ordered two coladas and two pastelitos. Everything was delicious and fresh. The girl in the front with colorful hair was very nice and helpful. Would definitely come back.

Hands down BEST bakery in Miami. I challenge anyone to prove me wrong. We are very familiar with Cuban bakeries and this one is a hidden gem! Most bakeries are stingy when it comes to fillings in their pastries but this one is busting at the seams. Taste, freshness, just perfect. They have a perfect system of ordering in the store. Great job everyone @karlabakery

Amazing food, great quality service. They took my order without hesitation. They made my order to custom. I recommend this place

Es la segunda vez que vengo a desayunar a este bakery en lo que va de año y tengo que decirles que han mejorado muchísimo. La atención, la decoración, la calidad de los productos... todo ha sido renovado al punto que tienen su propio café. Al mostrarme interesada en su marca me regalaron un paquete de muestra para que probara su café en casa. Hemos probado las croquetas de jamón, pastelitos de guayaba y queso, jugo de naranja natural y café con leche. También el croissant de jamón h queso y la media noche. Todo fresco y bien elaborado. Felicitaciones a la administración que está haciendo un gran trabajo. .

Amazing Cuban bakery! Flaky pastelitos de guayaba y queso, perfect Cuban sandwiches, and strong cafecito. A true taste of Havana! Service is amazing . Will come back

Employee was very friendly but she was alone at 7:30 the busy time for a Cuban bakery. And this is the first Cuban bakery they changed me extra for a dark cafe con leche and it is already more expensive than the any other bakery even the gas station. 15 minutes wait just for my order because she was a one man show.

The service and quality were amazing! I typically go to a different bakery but this one is top tier. Thank you Karla Bakery.

Excellent Customer Service! Awesome bread, cakes and pastries! Highly recommended. Employees always make sure your served on time!

Extremely slow service. Waited 20 min for Cuban toast with butter. AC seemed to be off as well

La experiencia fue muy positiva, unos pastelitos maravillosos, y sus postres increíbles, todo lo mejor del mundo.

Best pastelitos in Miami. Great bread, coffee, and service. Ample parking n at a central location.

The service at this Karla Sucks I placed an order on line for pickup when my husband got there he didn't pay attention because he thought everything was correct and just left. Well let me just tell you it wasn't 1st I ordered a breakfast I believe it was the number 1 we asked for it with ham and when we got it it was 1 egg that looks like the tried to scramble it so much to make it look like 2 and yes you guessed it no ham whatsoever the. I ordered a pasty tray like the picture shown on their website which includes beef guava and cheese pastries only to receive something with coconut and some weird ones the 3 cafe con leches which I paid extra for where supposed to be dark and with sugar they were horribly light to be honest tasted like warm water down milk. So I called and the manger wouldn't get on the phone she kept on screaming her responses to the lady on the phone. Her explanation to the pastry tray was I should have specified which ones I wanted which it does not give you that option. My order was a $60 dollar order it wasn't a $5 dollar order when I asked her what we can do to make it right like if I could take the wrong items back for the correct ones I was told "Que Pena pero no" wtf . So I'm stuck with the wrong food and no way to make it up to me . This location needs a reality check asap I really hope the owner reads these reviews

pastry don't fresh or very tasty. could be better. Other Karla are better. Costumer service is so so.

One of the male employees is cross contaminant and is constantly touching multiple things without cleaning his hands or changing his gloves. Food is very hit or miss and doesn't have the same quality every day. The place is nice and music is good but very overpriced for what is being offered.

Fast friendly service. The cashier was super nice. I liked how they made an effort to decorate for the upcoming Halloween holiday. Design without these decorations is so pretty too. Food was fresh flavorful. My kids and I enjoyed the food and the spooky decorations. Even the bathroom door was decorated LOL.

buen servicio :,) buen café, buena atención al cliente, excelente lugar, me gustó mucho la deco

Excellent service great place to go and get something good to eat that's Cuban I would recommend 100% if anyone wants to go

I hope the Corporate looks at this and act before it gets worst. This location has been going down hill since before the pandemic (I would say since the change of franchise). This bakery was one of the best bakery's around. You can always count on great service and even better food. But since the change it's gone down hill and fast. Today I was there after some time because of the product ,or lack there of, I got last time. I ordered something simple a mixed tray of mini pastelitos. The young lady (very sweet and pleasant) got a tray from behind the display which had guava, guava & cheese, and cheese pastelitos. Put it in a bag I paid and I was gone no problem what so ever. When I got to my store (across the street ) I opened the bag to share with my employees and it was only guava and a few grave and cheese. NOT WHAT WAS ADVERTISED. I went back and spoke with the young lady who took care of me (again extremely sweet and professional) and she informed me that that is what they have. She went to the back to speak with another employee when I asked for a refund and she came out and told me that that is all they have (she did have a little attitude but it was ok not rude at all) she informed me that they can not do it because they were never trained to do it and the manager is the only one that could do it. NOW LET ME GET THIS REALLY CLEAR ABOUT SOMETHING. Today is Saturday on Fathers Day Weekend. The Management is no where to be found at 10am. I got the telephone of the manager because the 2nd young women there had to take care of the customers that were there in the back. I as a business owner know all the challenges we all have in tying to get employees to work and it is challenging to be able to take care of customers short staffed. But on a weekend like this to not be present, have untrained staff ( who I will repeat again were very kind, polite and professional), and here is the worst part of all. THEY ONLY HAD LESS THEN APPROXIMATELY 15 Pastelitos is completely UNSATISFACTORY!!! I know the young ladies were doing there best and I was feeling bad for them because of the situation. I just bought 3 regular cheese pastelitos and left 1 so know they had approximately 10. What kind of a CUBAN BAKERY on a Saturday at 10am not have pastelitos and NO MORE STOCK IN THE BACK. SOOO COMPLETELY BAD FOR BUSINESS. Also, since a have a reward program I received a 20% discount for Fathers Day. I was there when there where 2 different delivery services picking up orders and they were both incomplete because they had no product. Again BAD BUSINESS. I hope they take care and address this because it is a complete shame that a business as great as this was be going down hill so fast and close. I hope corporate pays attention because it is there name going down.

Not 24hrs , we came for some pastelitos and there was a girl inside , she was doing something in the back looked at the door and like she dint see anyone door was locked its 09/4/2019 2241hrs and door was locked False Advertisement with the 24hrs

Great place, great bakery. They have some really good pastries, especially anything with guava and/or coconut. The place was clean. The service was good but a little all over the place. If the lady at the counter gets more than 2 people she gets flustered and forgets half your order but they're good about making things right. A little on the $$$ side but it's fine. The food and meals they have are worth it.

Brand new Karla Bakery in Westchester on Bird Road. I stopped in for the first time today. Oh dear.. not good, it's open 24 hours! We need that like a kick in the head. But I have to say, it looks good- pastelitos are fresh and sandwiches look interesting. For example: they have an omelette sandwich, loaded with those skinny (yeah, I bet!) julienne fries. That's dangerous! I don't usually eat at the Karla's out there, so I don't know how they are, but since this one just opened so close to my neighborhood, I decided to try it out. I try to eat healthy, exercise, and normally choose egg whites with veggies for breakfast, oatmeal etc.. and for the most part (I am not kidding), that is what I do. But every once and awhile, I do crave warm, crunchy, toasted bread with café con leche or a croquette sandwich and hey this place looks pretty good. So this one is situated in a shopping center and competes for attention with Pollo Tropical and Subrageous. There is lots of parking available. My husband said the set up inside reminds him of Starbucks. On the Sunday morning we were there, only one employee was taking orders and another was making sandwiches in the back. She was friendly but a bit slow. During the week, if they want to thrive they need to make a few changes: additional staff, water available for the quick "pastelito and cafe cubano" stops. (This tip from my husband who is always in a rush to head to work). They almost need a side that takes the quick orders; like cafe, pastel, and toast. And another person taking care of the orders that take a little longer. If you have one person doing both, it will drive some of the type "A" fast paced folks out. Most bakeries, to be successful, need friendly, fast and efficient service.

I came here to grab a quick bite with my mom and of course they're like friends instantly, the staff is awesome. I love how they make everything fresh and the croquetas were sooo good! I got normal sunny side up eggs with toast, and to take home a pan con bistec which was enormous. I dislike when places are stingy and this place is far from it and there portions are much bigger. I also found out it's 24 hours.... I'm glad I'm a safe distance from it because late night croquetas would be the death of me in westchester. They really have re done this entire shopping plaza from when I last saw it, which should bring more business. There's only one problem about this location: la carreta is across the street. PS: If you like peace and quiet - come here better

I wanted to do 3 and a half. It doesn't let me. But I guess 4 is fair. The place is actually really good. It's clean. It's nice. They seemingly have a lot of really nice looking yummy food. The displays are great. I thought I was just grabbing a guava pastelito but I saw a really tempting chocolate eclair and opted for that instead. My only negative remark is the employee there was a little pushy, confused, and not really into my playful banter. She could've been nicer and happier. Maybe she was having a bad day. We were the only ones there so I now she wasn't stressed.

Found this place open on Christmas day which was a huge blessing. Would definitely recommend a steak sandwich not only delicious but it's very big. Guava pastry was good but cold. Girls that work there are extremely friendly.

La atención no es buena y mi experiencia fue falta ordene un batido y cuando me lo cobraron no avía y lo cambiaron por un café con leche el pan se lo dieron a otra persona y después me dieron el de esa persona que no tenía nada que ver con el que yo pague la colada que también pague nunca me la dieron en fin me echaron a perder la mañana porque a todas las equivocaciones que tuvieron nada de lo que yo pague me lo comí

Best breakfast in the area. And the employees are supremely nice and courteous. They treat me like family each and every time. Love it here!!

SO DANGEROUS! I live right next to this bakery!! AND it's open 24/7!!!! I walked in there today and everything looked very clean. I was greeted by both of the girls behind the register. The menu looked extremely appetizing! I ordered a Pan Con Pollo and it definitely did not disappoint. The sandwich was huge!!!! The girls that work there are extremely kind. They apologized for the wait and made sure I had everything in my bag. I will definitely be back, late at night with the munchies. :)

Good place. Not very busy. It's right next to the place where I get my haircut so it's a good place to hang out before or after if I have to wait for my hairstylist. Good coffee and friendly service.

Let me first start saying thank you for being one of the few restaurants that were open on Christmas day. Karla bakery sandwiches were amazing. My mom and I ordered the Cuban Sandwich which was great. The sandwich that was hands-down the best still was the sandwich my stepdad ordered which was the steak sandwich. The steak sandwich was honestly five stars. The steak sandwich consist of your typical steak with tomatoes and mayonnaise and potato six but it also had ham and cheese inside. You really get your moneys worth with that sandwich and it tasted amazing. Our Cuban sandwich was great but we kind of regret it not ordering the steak sandwich. Overall this restaurant was really good the only reason I would give it four stars was because we ordered a couple things from the bakery and it was cold. So when I came to sandwiches it was great the only problem was that some of the things from the bakery were cold.

Love ordering from here on a Sunday morning! They have the BEST ham and cheese empanadas. I haven't found a place in Westchester that competes with them!!

Addicted to the steak sandwich (A huge portion) and I believe it's the best in town! Service is fast; always friendly and kind. My hunger was owned by this bakery. The pan con bistec is different than what I'm used to by the thin sliced ham they use, but that's what makes it so good! My lunch time is always here when I'm tired of the rice and beans. Thank you Karla's bakery for your service!

Wow. What a rip-off. I bought a toast with Swiss cheese that cost almost $4. The sandwich was cold and the cheese was almost invisible. When I spoke to the lady in the store she was full of excuses. Got my money back and left.

First time visiting this bakery, but definitely will not be back. The place is nice and clean and the croquetas and pan de bono were pretty good. But service was horrible. 1 of the young girls working was super rude. I walked in and she did not even acknowledge I was there despite me saying hello. She was counting money so I assumed it was because of that, but once she finished counting it she did not even asked what I wanted, she proceeded to call someone else from kitchen and both of them continue trying to figure out a money count on the register. A third person came to help them out, and she was the only one who asked if I wanted to order something. She was nice and professional. The other team members should learn form her. I really wanted to try one of their sandwiches as well since they sounded and looked good from the pictures on their menu. Guess I will stay wondering if they are good or not.

great place to eat croquetas and to complete a typical breakfast in Miami. I have being eating croquetas with Karla since they open in 65th ave and Flagler and never had an issue till this morning. If you go and ask for croquetas and you are told they are ready to come out, please make sure they are fully cook. I ask for 8 croquetas this morning and only 3 were available at the moment; once I got the croquetas and got home, they look great but were cold and uncooked in the inside. So, Please make sure the person that is cooking them, has the appropriate time frame to allowed for them to cook fully. I had to place them in my oven and successfully cook them and yes they were a masterpiece but not a great experience for my family to bite on a cold uncooked croqueta. Thank You LCL

I ordered some croquetas and pastelitos by phone, it was a special day ,it was my brothers birthday; 30 min later when I arrived to the store I asked the lady for my order, the first thing she said was "are you sure you ordered on this address"; instead of asking me for my name which I told her by phone.She was assuming already that I made a mistake. Then she told me that she gave the order to another lady which arrived earlier ASSUMING that she was my girlfriend. Without asking names or anything she just gave my order away. I know we all make mistakes but this is the third time this happens to me. They are good employees including Ana she is attentive and never forgets my order.

It's 10:09 and they are closed. Although there's a sign that says 24 hrs. This place has horrible customer service. Do not recommend

If you want to waste your time because the service stinks & money because the food is sub par at best go to this low budget bakery where if you were to male your own coffee I promise you can do it better than this kook of the town bakery. By the way I've given it three chances, keeps getting worse!!

3 People in line, once my order was placed, it took half an hour to get a cafe con leche and tostada and the orange juice complete forgotten.