Kasa Indian Eatery

Worst Indian food experience ever! Do not go there as everything tastes like 3-4 days old and just given after heating. Paneer is so hard and dry, chole is out of ready to cook pack and daal is days old. Uncooked rice and tasteless salad. The staff is super rude and non-interested to even talk and get some guidance from. Also, the tables are all dirty and super unprofessional behaviour. Unwelcoming as if why are you visiting our place. Hate the place! If there was a list of places to avoid, this place will most likely top the charts! That too after spending so much of money!

Kasa Chai , snacks, curries , meals are all so authentic ♥️🇮🇳 well prepared & nutritious… loved the vibe & desi cuisine aroma in SFO . Seems like home 🇮🇳🥂♥️

Solid spot! Vegan options are clearly marked making it very easy to order and there are lots of variations so you can find something for everyone. Vegan Samosas were delicious - especially loved the sauce they came with! Vegan thali platter was also a great combination of different flavors

Kasa hits the spot with bold, flavorful Indian street food in a fast-casual setting. The Chicken Tikka Masala is rich and well-spiced, and the Paneer Kati Roll is a must—perfectly wrapped with smoky paneer and chutney. Don’t skip the samosas and house chutneys—they’re delicious. The thali plate offers great variety and generous portions. While the space is more functional than cozy, the food is consistently satisfying. A solid go-to for quick, tasty Indian comfort food.

I absolutely loved their chai, we ordered Pakoda and it was refried frozen deep/swad/ asli Pakodas greasy and burnt. 6 of them for $12. Wish they made fresh Pakodas. One chai is good for 2 cuts. Comes already sweetened and served out of a flask. As a tourist it is a great place to find authentic chai, but wish it was fresh and not stale.

Not a bad place per say. I was here for a quick grab. Menu is limited but offers what you exactly need. For fun, I tried their green salad with entree and this dish tasted like it needed some attention. Salad basically has greens and some carrots. That it. Some more thought in curating will make it lot more enjoyable. Entree side tasted great. Ambience is low key - 3/5 Service was quick - 5/5 Food - 3/5

I did a catering order for a baby shower in GG park recently. Communication with the team was great (fast and clear). The food was delivered on time (the driver was even willing to wait after I missed his call a few times). The food was delicious (everyone raved about the kati rolls). All in all a great choice if you're looking for a catering option. Thanks Kasa team!

Disappointed, especially with the chai I was really looking forward to a good cup of Indian masala chai after a long, tiring day — but unfortunately, Kasa Indian Eatery was a big letdown. The chai was overpriced and lacked any real flavor or spice. It didn’t taste fresh or authentic at all, which was super disappointing since I had driven out of my way just for that comforting cup. The samosa was very oily and just okay — not worth going out of your way for either. I’m sharing this so others don’t end up with the same letdown, especially if you’re craving something homestyle and flavorful. Hopefully, the team can improve their chai game because the vibes and location seemed promising otherwise.

Honestly some of the best Indian food I've had, and im frm the south bay!! They don't skimp on portions, and the menu is marked with gluten free and vegan options. As someone gluten intolerant, this was such an awesome experience. Crazy delicious. Try the raita yogurt sauce! Also, the chai was pretty good. Apparently they were voted best chai in SF. This ain't no Trader Joe's chai. I believe this may be a local chain. Come support this location!

A good, not great, fusion Indian place (think tikka masala burrito, but wrapped in naan) that works better when it's not trying too hard. The tacos, for example, are a standout. The burrito was filling but not that good, the naan was a little dry. Would I go back? Sure, it's a good deal in an expensive city, and the service is wonderful. The place itself is adorable. But this is not a place trying to impress. It's just plugging along serving food that you didn't have to cook yourself.

I placed my order online for pickup and was very surprised how big the portions were when I opened the package. I ordered the combo plate so had two entrees: I only ate half of it and ate the rest the next day! I liked how there were many vegetarian options as well. I didn't really like the flatbread that came with it; the flavor was bland (I think made of wheat) and it was a little dry. Everything was packaged nicely in a paper bag and ready when I picked it up. Overall, I think it's a good deal for the amount you get.

The large digital menu displaying prices is incorrect and they tried to charge more than displayed. Staff was annoyed when I tried to change my order due to pricing. The staff initially said he changed the amount charged when I changed my order but then said they couldn't print a receipt to show that, instead just crossing out an item on the receipt and keeping the price the same. As I needed a receipt for what I paid, this didn't work and eventually the manager was called over. Manager asked for my email, I provided, and said they'd take care of it. Within a half hour I received an email with the updated amount on a receipt and checked my bank to confirm it. The manager kindly took of $5 for the inconvenience. Manager said they are working on updating the display, although it's surprising that it would be incorrect when printed menus are not. Food was a mixed bag. Chicken Tikka was surprisingly dry and not very flavorful. Would not recommend. Roti was mostly lifeless. Rice was satisfactory and the Keema was quite good, although slightly too much oil. Lentils were pretty basic with not much complexity and much more watery than I see elsewhere. Ambiance is essentially a fast/self-serve casual restaurant. Without service issues, this place gets a 3. With service issues it's between a 2 and a 3.

People! If you haven't, ya gotta check out my go to spot - Kasa! Was starving and needed something healthy, protein packed and delicious! Try my go to - 1/2 portion of chicken Tikka masala and 1/2 jasmine rice with a side of green hot sauce! The portion is enough for 2 but....I ate it all! Enjoy!!

First time trying the food here and I found it so good I forgot to take photos. I got a Yogi salad with gobi aloo and Kasa tacos with lamb curry with sauce on the side. The kick of the spice was so flavorful and the coolness of the cream was refreshing. Shout out to Harry who took care of us. Said we had good energy. The place was small and clean and the restrooms were clean.

Reasonably priced and tasty fast casual Indian cuisine. We usually order a Thali plate and Kati roll - which is enough for two people. The different entree options are all pretty good. Our go-to's are the chicken tikka masala and saag paneer. The Chai tea is delicious so would recommend getting that!

I've been a fan of Kasa for years, I always stopped by for their rolls before heading up to Dolores park for the day. I had not been back to their Polk St location since before the pandemic and last Sunday I decided to give it a go. The place was empty, and the tables were sticky, but I still figured I'd give it a go. Ordered their two item entree, the pricing doubled since last time I was there for sure. Everything was fine, nothing out of the ordinary. But 12 hours later I was insanely sick, missed the day from work, and made sure to report it to the restaurant. I got a reply back from them asking specific details about my visit. But there's certainly some cross contamination or something is not being taken cared of in that kitchen. It's a no for me.

Very sweet staff! Came here on our walk to the park and ordered a Chai! They gave us an Indian homemade cookie to enjoy it with. Very yummy and sweet. Would love to try their Indian Burrito next

Everything here is a hit! If you are debating with what to get on the menu, get it all or just know what your order will be yummy. What I like about this place: - The spice is right! I love how they aren't scared to make it spicy without warning. And you can request for even more spicy. Let this also be a warning to you as well. - The Thali Plate is the thing go get! You get to try out a bunch of things at once. - The flavors are on point for an Indian chain restaurant - The sauces and chutneys. I love how they actually have these and you can buy more if you want to - The Kathi Roll - The chai, which come with two little cookies to dip and snack on - The interior is lively and fun The prices are a bit high especially for the street food vibe that it gives, but it's nothing unusual in SF.

Our staff has a very diverse cultural palate. As a treat and a reward of thanks, we received Kasa Catering for our working staff. The saag paneer, had nice spice and is the best I personally have tasted. The chicken tikka marsala with rice was super flavorful. Even our fitness staff commented on the crisp - not oily veggie samosas. They were very generous with packing enough raita, and spicy sauce, usually lacking when ordering from others. We look forward to ordering again! Oh, and let's not forget they provided menu cards for each entree and after meal mints was a nice touch! Highly recommend each bite!

Ambiance: casual, low key, basic but colorful and fun; order at the counter, and pick up at counter for to go and in house dining Seating: Seats about 25 inside, no outdoor seating Food I ordered: - Samosa chat, popular Indian street food snack; a bit soggy and not warm but flavorful - Chicken Tikka roti Kati, whole wheat roti with chicken and pickled onions; great flavor! Drink: fresh mango lassi, kasa chai, lychee lemonade, beer, wine and other assorted bottled sodas, juices and waters. I chose the mango lassi, excellent! Service: quick and friendly enough

The owners are super nice and the food was awesome! I like that there was a lot of combo plates available which gave me the chance to try a bunch of things - without having to order different dishes. Would def go again :)

Casual Indian cuisine. The color scheme and ambiance of the restaurant caught my eye as I was walking down Polk street. Easy kiosk ordering. Went kinda midday so it wasn't busy at all. Very good portions and delicious food. Service was also great.

Big thumbs up for their naan-stop party box. I ordered 2 boxes (up to 4 different kati roll choices) for a birthday party and the food was delicious, fresh, well packed and easy to transport. These boxes are perfect for picnics and get togethers - easy to move and eat and with delicious fillings Each Kati roll was satisfying as an entree for one adult. But so delicious that most people ate 2! Ordering was easy and responses were quick and amenable. Would love to order from Kasa again.

Ordered the Thali with chicken Tikka and gobi aloo. The chicken Tikka is made with chicken thighs. So moist and flavorful! Has a nice "bbq" flavor and seasonings that made it extra juicy. The thali comes with soup and roti. Even though it was spicy for my taste, I enjoyed everything.

[4 days since this incident occured and yet NOBODY has called with a response from the restaurant] AVOID. I THREW UP AN HOUR AFTER EATING. My family of 3 dined here yesterday around 7 pm. We had 2 samosas and 2 number 2 thali plates. Within an hour of me eating the samosa and thali, I threw up in the car and we pulled up in a gas station to clean up. Since then all night I have thrown up. The samosa and the roti in the Thali in my opinion were the culprits. (Won't go into details given I know my vomit experience and what lead me to believe this) Now next morning, first thing I did was report this issue, Wendy answered my phone. She asked a lot of routine questions which I happily answered and she goes "we will investigate other claims of similar nature and then take action. The manager is out on Sunday" COULD YOU BELIEVE THAT? the least she should have done is reimburse me for my experience, be apologetic and say that would get to the bottom of it. The cold response just left me baffled. Now I wish I trusted the many one star ratings here because it's a pattern. Additionally, I see Wendy is registered as the business manager so I find it rather absurd that she would say "I need to report back to the manager". Isnt she the business manager? If not, why are you reporting false info on Yelp. I have been a Yelp elite member. I or anyone in their right frame of mind wouldn't lie about health issues. I really hope nobody else goes through this. I will not rest until my issue is resolved.

We stopped here for evening snack. Tried the chai, samosa, and kathi rolls. The chai was very hot and they served it in a paper cup which kind of ruined the taste a little bit. The samosa were good although my friend saw them take out Haldiram's frozen samosa, so can't say for sure if they used the same. We liked the paneer and the chicken kathi rolls. Good quantity for the price. Taste was good too.

I dig the vegan options at this homestyle Indian fast food place. I've been to Kasa ~3 times, and each time there was friendly service, efficient to go ordering, and tasty dishes. Tonight, I had the thali combo with cauliflower, chickpea, and eggplant dishes. The spicy eggplant was my favorite, and it complemented the sweeter chickpea dish. I love the variety you get in the thali combo. The food here seems healthier/less heavy than some other Indian restaurants in the neighborhood. I also got a samosa, and it is quite doughy (more than my liking), but they made it fresh for my order, and the sweet dipping sauce was tasty.

I was very much disappointed when I visited this location recently. I was attracted by the ambience and the overall look of the place. However, the food was a big downer. There was no flavor in the curries (I ordered saag paneer and daal); it seemed like someone emptied the whole container of garam masala in the name of spice in these curries. I ordered roti with these curries and I got tortillas in the name of roti !! The person who was taking my orders could not even understand English properly, so I had a hard time explaining my concerns to her.

This place delivers its contemporary Indian taste! It satisfied my appetite just right. I appreciated how approachable this place is and nice ppl are here!

Warning: I ordered a meal from this restaurant then saw a large rat scurry across the floor and then out the door. Was really disgusted and requested that I be refunded the $35 that I paid, as I did not and would not touch the food. The chicken tikka masala was brown and rancid looking rather than orange. The person behind the counter pretended initially not to speak English and then claimed that only her manager could issue the refund, and of course the manager wasn't there. Avoid this place at all costs. Aside from the vermin, the customer service is crappy and the people behind the counter and making the food aren't even Indian.

I walked in unassuming. Ordered three tacos in various flavors. Everything was delicious. The mango lassi drink was outstanding. I particularly enjoyed the fact the food wasn't over spicy.

This place is okay. I've eaten here a few times, and the dish I liked the most is their samosa chaat. For around $10, I can get a satisfying dish of smashed samosas, spicy sauces, and savory chickpeas. It's one of the few places I can find that has samosa chaat on the menu in the area. I've ordered the tacos and a side of chicken tikka masala. I didn't enjoy the tacos, and the tikka masala was not bad. The masala was a little salty, but I didn't have rice, which I think would've made it better. I also had different tacos and it's something I would pass. Indoor dining is available, and they have enough tables for larger groups. Also, there's a screen where you can place your order. The employees will ask what your order is regardless so they can get started, which is nice. I definitely want to come back to try more of their dishes. I've also gone to their Castro location, and the quality has been the same in both places. So I don't have high expectations, but I at least know what to expect.

I was walking by Kasa up Pine St with my mom, who used to live in the area. She was surprised I hadn't been here yet, so what do you know? I ordered takeout for lunch that monday. Kasa is vegan-friendly and gave me slight Curry Up Now vibes, but more homey/less corporate/more welcoming. Ordering online directly from their website is very easy to do. I wasted quite a bit of time trying to decide what to order--everything looked so good and there were so many options! Ultimately I decided on one of their lunch specials: the Naan Stop Flavor ($16.99) that included a Naan Kati Roll (I selected it to have chicken tikka masala) with a samosa and Mango Lassi. I also saw it mentioned somewhere that they make a mean chai (the best in the city) so I also ordered a Kasa Chai. The Kati roll was delicious, rich, creamy, decadent, and very large--I didn't eat much dinner that night I was still so full! My one complaint was how messy it was but not much you can do about that, it was tightly-wrapped but I just had at it! The mango lassi was also thick and flavorful, and the samosa didn't last long. The chai was very good and reasonably-priced compared to other chai drinks I've had in the city--maybe because it's usually a chai latte, but still! I'll be back to try more dishes here. I joined the email list when I ordered that first time and they have quite a few deals according to what's happening (ie the presidential debate, a sports game...). Hey, I sometimes might also just order a chai in the morning!

Ordered here with my coworkers the other day and it was average overall. I was not "WOW"ed but not disappointed. The samosa was good! There was a lot of content within it and the green sauce it came with was good! Not as spicy as I'd liked but definitely not a sweet sauce. The chicken tikka was okay (3/5). The chickens were juicy (my colleagues said good things about their tikka masala) but it was kind of bland. I used the samosa sauce on the chicken and it was better. The portions were smaller than I was used compared to other Indian restaurants. We may order here again & I will try something different and write an updated review!

Staying at a hotel nearby and my husband and I were just exploring the local eateries to see what may strike our fancy. We had decided on getting fish and chips when we noticed a sign stating "Take Out Only" since we weren't ready to head back to our hotel we noticed Kasa Indian Eatery right next door and decided to go there instead since we love Indian food. From the moment you walk in you're greeted by the wonderful aroma of spices! The restaurant is quaint and charming with lots of vibrant color. We both decided to get Thali Plates because that enabled us to try a bunch of items. My husband got Chicken Tikka Masala and Karahi Paneer and I got Lamb Curry with Saag Paneer. Both plates came with Daal which was perfectly spiced and delicious, rice, roti, a little salad that had green pepper, carrots, purple cabbage, cucumber and green onion, some chutney and pickled onions. Everything on both dishes was phenomenal; Perfectly seasoned and spiced! We also got Spinach Pakaora as an appetizer which was sooo good; it was light and tasty and not greasy at all. If you're in town visiting and looking for some amazing food, stop in Kasa and get yourself an amazing meal!!

My husband and I loved our experience at Kasa! The food was excellent, especially the chicken tikka masala! I highly recommend this place! Don't forget to order the chai, so yummy! An added bonus was the amazing service we received.

Innovative Indian fast food concept - we loved two out of the three - Roti rolls (see attached pictures). Also absolutely loved the complimentary starter bites. The 2 Parle-G's with the Chai were cute and nostalgic!! Overall looking forward to visiting them in SF and Redwood City.

Kasa Indian eatery has the tastiest chicken tikka masala I've had in a long time! The sauce is a smooth, delicious and savory, the chicken is warm and tender. Check them out and enjoy!!

Used to eat here a lot more often when I lived near this neighborhood. The Kati roll is one of my favorites. They also have yummy samosas. One of the better Indian places that serves Indian-style street food. So tasty.

Nice little place and delicious Indian street food. I had the thali with lamb curry and palak paneer

Kasa Indian eatery is our go-to for large group gatherings! They've consistently served us incredible food that all of our friends rave for. Anamika is incredibly easy to communicate with and they're so helpful! We usually go for the tikka masala, lamb curry, and kasi naan wraps. Super filling and delicious! Def put in a little extra to get the raita because it will take everything to the next level.

Such clean beautiful food and super gluten free options. Killer service. Get the aloo tiki if they aren't out!

I've always wanted to try an autentic thali which is like an Indian lunch platter that gets delivered to professionals in India. Due to Covid, I had to get takeout so no metal tray like their usual. The platter was fabulous. You get so much good, delicious things like that roti, mint chutney, lentils, veggies, and your two entrees. I'll be back for more!

Well, I needed curry in a hurry, and Kasa delivered. Literally. I can't take credit for the line "curry in a hurry," that goes to Nigella Lawson. But, I can take credit for being savvy enough to order my Indian dinner from Kasa. This turned out to be the best call I've made in a while. The lamb plate with chicken tikka masala was calling my name something fierce. Done. I opted for hot sauce, & I was happy with the level of zing. Naan is included, so this is a complete, and pretty large, meal. It is true, like a fellow yelper reported, that the dal is not the yellow hue that is traditional...for the northern Indian region. But I found Kasa's version to be tasty & satisfying nonetheless. No harm, no foul. The tikka masala sauce was creamy and the flavor was on point. The lamb curry reminded me of my mom's, my aunties', and my gram's. Obviously, the hugest compliment. I wish the chai was larger, I could easily drink 3 of these. Ditto for the mango lassi. And the chai reminded me of my aunties' chai, too. Only 4 instead of 5 stars because I had some delivery issues (forgetting my samosas, twice) early on. But with this delivery, all is forgiven. My new favorite for delivery. 4 stars.

Ordered the Kati roll with chicken tikka (dairy free) on DoorDash. For $10, the portion size was a lot smaller than anticipated - would definitely need 2 for a complete meal. That aside, the roll itself was unique and the chicken was nice and juicy. My boyfriend got the super Kati roll for $18, which was a good meal portion size and came with rice and lettuce and beans, ingredients that werent in the regular roll. Would definitely recommend the super roll vs regular!

Excellent food! Staff was very friendly! I absolutely love the chicken tikka masala Kati roll. Sooooo good! Two is a perfect meal!

If you need a satisfying South Asian fix from a very limited menu, then Kasa works in a pinch. I first got acquainted with their fresh-tasting food when they opened their original 18th Street location in the Castro a few years back. Yelp had a sneak preview party I attended, and I remember liking their Lamb Curry Thalis Plate which they described as a deconstructed kati roll or to us unworldly types, an Indian-style burrito. Surprisingly I haven't been back there, but Jamie W. and I ended up here after taking a stroll on Nob Hill. We were thinking of grabbing a salad somewhere for dinner, but then I flashed back on my original Kasa visit and suggested we give this orange and magenta-hued corner eatery a try. Now I remember when this prime space on Polk and Post was a cool hipster coffee spot called the Fourth Wave, but it's been Kasa for at least five years. The brief menu still consists of kati rolls and thalis plates, but what caught our attention was the $9.95 Chicken Tikka Masala Salad, which turned out to be a generous size platter of Romaine hearts and greens mixed with kidney beans, crunchy vegetables like carrots, celery and red cabbage, and quite a helping of grilled spicy chicken. It came with a lentil chip topping along with a tamarind chutney and a yogurt herb dressing on the side (photo: http://bit.ly/2Dgq827). The combination provided tasty freshness with a minimum of decadence. This is a solid option in Polk Gulch. FOOD - 4 stars...uniquely flavorful salad with true Indian spices AMBIANCE - 3.5 stars...simple communal tables, seems like most of their business is takeout SERVICE - 3.5 stars...pretty efficient, not much for chit-chat TOTAL - 4 stars...Kasa survives and thrives with nicely spiced flavors

Ordered thru UberEats. Got the samosa chaat, roti kati roll w/ gobi aloo, & some gulab jamun. Samosa was DELICIOUS and had a good spice to it; glad I ordered a side of basmati for eating with the channa masala part. Wish I had some butter to add in though so the rice wasn't all plain. Gobi aloo roti kati was good with its raita (yogurt sauce) and I thankfully ordered an extra. Gulab jamun was perfectly fried, though the syrup could've used an extra flavor.

Honestly shocked that KASA only has 3.5 stars. I just came back from eating here and the food was amazing! Get the two entree plate and you won't be disappointed. I usually pair the chicken tikka masala and the cauliflower entree together. The sauce that Kasa uses with their cauliflower and chicken is SPECTACULAR. It comes with a lot of food too!! I love places where you can get a plate of assorted food at a reasonable price and Kasa hits the spot. Also ended up trying their Kasa chai and dessert. I'd say if you never tried Indian food before, Kasa would be a great place to start! Also a great place to continue if you already love Indian cuisine!!!

I feel bad giving this place this one star and writing this review -- but Yelp is (should be) about being honest and helping others make informed choices. I was most excited about Kasa when we first moved into this neighborhood 4 years ago. Since then, the quality has deteriorated steadily. There are vast inconsistencies in their same-items-available-daily dishes from one day to another. One day, the dal will be perfect. Another, it will be overly salty. One day the minced turkey will be perfect. Another, it will be overly spicy. I have called this location a few times to let them know when dishes have been way off the mark. I think I have usually spoken to someone non-Indian, so they probably don't have a frame of reference for the barometers for any particular dish. But it has continued this way and we are now at a point where we just won't go any more. That's too bad as this was a great model for those of us who want to eat ghar-ka-khana (Indian home-made food) without having to make it at home. We're going to have to rely on the other South Asian places in the neighboring blocks, sadly.

I regularly order from Kasa Indian for our team of 35 for lunch catering orders and they never disappoint! The food is delish!!! Big hits are their Chicken Tikka Masala, Naan Bread, and Chicken Kofta. It's quality food with "white glove" service. Anamika, Wendy, and Anita always reply promptly to my emails and phone calls. They always take care of us!

We ordered samosas through Kasa's catering division for a teacher appreciation event and they were wonderful. Excellent customer service and the samosas arrived right on time and were delicious.

Best fast Indian food I have ever had. Staff was awesome and quick to serve. The wraps and appetizers were excellent. So glad we stopped by here for lunch.

So I need to start out with "I'm a white girl" lol... I asked the owner what region her cooking was from (because you may not know it but there is a difference) & she said her food was from the northern region of India... I ordered the #1 which is basically a naan burrito with your choice of meat inside, a samosa, some yogurt dip & a really good/big salad... I also ordered a Chai tea (which the signs say are the "best") & because I had ordered a meal I only paid $2 for it instead of $4... I paid a total of $20 with the tip for everything... was it worth it?? Sure... lots of food for the money... the naan was perfectly cooked... I ate all the stuff from inside the wrap & then ate the naan which had the tikka masala gravy all over the inside of it... I wasn't sure I'd actually be able to finish everything lol... but I managed... Service 5 stars, food 5 stars, cleanliness 5 stars... I will say their chai wasn't very chaish... not enough for me anyways... but I still drank the whole thing lol... I think my only complaint was that I really wanted Korma but the guy behind the counter said they really had to scale back their menu due to covid...

Love their food and the service is always great. Cant go wrong with anything on their menu at kasa. Plus its just a nice place to sit and eat.

So, I guess I keep going there. Sometimes it is ok, most others just nasty. This time I had their Chicken Tikka Masala Naan Kati and Chicken Vindaloo Naan Kati with a Samosa. Their food isn't Indian or Pakistani, but usually it is a nice quick dinner with Indian tastes. But their Vindaloo was dry and tasteless, and naan undercooked. But this really cleared my sinus, not spicy, but my nose has not been this dry in years. I feel like I had 10 cups of coffee. I probably won't sleep for a week and I keep going to the restroom and guzzling water.. This was the only thing I had to eat all day. What a franchise this is. I wonder if all Indian food is like this?

Food was incredible, inside ambience was great, and prices were totally reasonable! Get the garlic naan if you go. Will definitely be coming back!!