Karen G.
Yelp
Good food, great music on outdoor patio. Last time I was there I was charged a credit card fee even though I paid cash. Tonight I was told there is no credit card fee it's a fee from Katch whether you pay cash or by credit card. I ordered pulled pork sandwich with French fries, lobster bisque soup and a drink, fries were cold, soup was warm not hot, waitress did not bring a spoon or any napkins, you cannot eat soup without a spoon , at first was told they had no spoons but they did find some. ( how can you serve soup with no spoon) . I stated I was paying by cash but waitress stated she had to hold a credit card but it would not be charged if I was paying cash, she then stated she would hold my card till end of night till I was leaving, I requested she return my card and she stated my credit card was being held in their safe. I have never had anyone ever hold my card in their safe until I was leaving, I also stated again I was paying cash. I finally stated I will close out my bill and requested my credit card returned to me, she asked me my last name and did return my card. I will never again allow them to hold my card, I at least should have been allowed to pay my bill in cash and not have my credit card held. I also did not get a receipt just a total bill for the table.