Katy Trail Ice House Outpost

A group of 4 of us stopped in for lunch on a Saturday. It was pretty crowded but there was still a lot of seating available outside. It was about 84F but since there are lots of trees, it didn’t feel hot. They have TV’s on so you can watch your favorite sports. My wife and I had the loaded Queso and chips, Beer venison chili and Gumbo and all of it was very good. We also had some drinks. The Hefeweizen I had was really good. The couple we were with brought their dog and there were lots of other dogs there. Our server was great, she was happy and seemed to be enjoying her job. I would dine here again and recommend this place. The bill for four of us was $122 before tip.

Such a cool spot with the amazing bbq aroma before you even walk in the door. TVs everywhere for sports and a cool outside area with fire pits. I enjoyed my chili cheese dog and spicy creamed corn. I’d definitely go again.

One of my favorite places to eat outside. They have a huge outdoor area covered under the shade of trees and lights. The food is always delicious and hot. I always get the loaded cheese fries to start, and the charro beans as a side. The wait staff is very attentive. It is also dog friendly. The atmosphere is family friendly and my husband enjoys watching sports on the outdoor tvs.

First time here and I am definitely putting this place on my return to list. This is a great place to watch your favorite team, and bring a few friends. The food was great, and the margarita is strong! Our server was awesome, funny, and very knowledgeable. I will be back, meet you there!

Katy Trail Outpost in Plano has great vibes — fun atmosphere, friendly service, and a solid place to kick back with friends. The energy here is definitely a highlight. As someone from Louisiana with pretty high standards for gumbo, I’ve got to say — theirs was actually pretty good. Good flavor, nice consistency… but $11 for a small cup is wild. And honestly, most of the menu feels on the high side price-wise. Still, if you don’t mind paying a little extra for the atmosphere and a good time, it’s worth checking out.

Most expensive bar food ever. Was recommended this place by my hair stylist who is located nearby. After watching the renovations for months, decided to go early on a Saturday since I’d heard it got super busy. It wasn’t bad and we found parking and walked right to a table. Got our food quickly. I had heard it was a bit pricey and that was the truth! $16 for 6 nachos. Calling them nachos was a stretch, more like chips with toppings. My daughter got the Caesar salad which she liked. My husband got the Waygu slice plate and said it was the most grisly, unseasoned BBQ he had ever tasted. Same went for creamed corn and German mashed potatoes. Very disappointed and won’t be back. Not sure if food was better and less pricey before they renovated but it wasn’t great after. It is cute and the outdoor section seems fun but the food is not worth it.

Came in on a Tuesday night and saw the sign that said, “please seat yourself,” so I grabbed a table. 5 minutes later, a manager came over and told me that area was closed for a private event so I’d have to find a seat elsewhere. I told him no problem, and said I’m fine with a table anywhere outside. He then told me I was next up but… it’s first come first serve, so I have to find one. I looked around and said, “Ok, seems like I’m first. How can I lock up the next bussed table?” I was then told they’re short on bussers, so “I kind of just have to sit down when someone gets up.” So, a table of 5 got up and I asked a server if I could grab that table. She said yes and directed me to stand next to it and a busser would be over to clear it in a moment. 10 minutes later, my wife and son arrived, and still no busser. So we stood there for another 10 minutes and asked another server if someone would be over to clear the dirty dishes and old food any time soon. She told me, “Oh you just gotta push that off to the side and grab a seat.” I thought she was joking and just kind of stared. She then said, “Sorry, our dishwasher is suing us and it’s a crazy day. Here, I’ll help you,” and proceeded to grab a few of the dishes she could carry. Another 10 minutes and still no one to clear the rest of the food from the table. So since the sun set in the 40 minutes that I waited, we left and went to a burger joint down the road. I feel a bit weird writing this, as I normally only write Google reviews to recognize great service and commend local business. But… this was too wild not to document. I’ve been a server, bartender, bouncer, and manager. Any one of my bosses would’ve roundhouse kicked me in the face if I’d ever told a guest to buss their own table and have a seat. That’s before even talking about the lack of host/hostess, seating chart, “section closed” sign, or management presence. Abso. Lutely. Wild.

Katy Trail ~ we love you but the new fries and ketchup are not ok. The $2.00 side of ranch also not ok. The previous fries were superior. Please bring them back!

The thing I like about this place, and that makes it a destination worth investigating is the MASSIVE patio. It's kind of magical! It just goes on and on with twinkle lights in the trees and a courtyard and a raised deck. I tried a sangria, which was good - ice cold and not too sweet. The large scale of the place makes it ideal for meeting up with big groups. Service was slow - waitresses were busy with other customers. I had a little trouble chasing someone down so that I could pay at the end of the night.

We were sitting at a low top table trying to enjoy the Cowboy game. There was only one TV in our section where 12 tables were set up for this one TV. For some reason unknown to anyone with common sense, the set up a Bar Top Table directly in front of the TV and all the other tables were standard height tables. So when the table directly in front of the TV was seated, no one in this section could see the TV without looking between the occupants of that tall bar top table. I spoke to the manager in duty and he said get here earlier and sit at the taller table so I could see and no one behind us could. Great solution. How hard would it be to just move a short table up close and taller tables further away so everyone could see.

Sat at the bar and expected attentive customer service experience. I had to ask for everything...drinks, setups, etc. even with 3 people working behind the bar! I physically had to get up, walk to the end of the bar and ask for everything! Terlingua Pride burger was good, Fries were phenomenal! Pretty disappointed

Visited this location of Katy trail ice house for the first time in Plano, TX felt very similar to the Katy trail ice house in uptown. Upon arrival they took us to a small table away from TV and the crowd however we asked if we could be moved to a table more centered close to a TV as there was a football game going on and we were able to move. We ordered the cheese fries with everything on it which is one of personal favorites and two summer beers again another favorite of mine. The ambience of the place was cool and I was surprised to see how massive this establishment was offering many seating options. I believe the service could have been a bit better as it took some time to receive our food however overall very cool place and very dog friendly location.

I have now been here twice on 2 separate trips to the Dallas area. I will say both times by burger has been cooked perfectly, seasoned well and messy. The way I like it. This time I tried their charro beans too and wow, those were delicious. They do have a kick to them too. This time we noticed that they definitely expanded. The place is HUGE! Parking is a bit of an issue since they get so busy. But the service has always been great, the atmosphere is fun and lively and the food has been amazing.

Best place in Plano to watch a game! You cannot come here and not get the cheese fries my favorite bite always (plus they have amazing ranch)! Huge portion for a great price and plenty to share with 4 people. The service here is always quick and for the most part the staff is kind and attentive. The burger is tender and juicy and most recently tried the quesadillas with steak which were AMAZING!!! Would definitely get again! There are always people here with team spirit! Love coming here for games!

Great burgers! And great place to watch sports anytime. You can bring your dog to watch the games with you!

First and foremost the only reason they are getting 2 stars was because I can't fault their service. The guy who took my order was pleasant and so was the bartender when I picked up my order. Downhill from there. I remembered back months ago having a brisket sandwich with friends on the patio. I was in the area, an area I'm in often, and decided to grab a couple of brisket sandwiches, two tater tot orders and one French fries order, my youngest son lives on fries. The portions were large on the tots and fries. I wish I would have known, there was no need to buy two. However, my sons and I started eating the tots and the fries and after a few we all decided they were dry, cold, and probably the worst tots and fries we've ever had. The brisket sandwiches were just ok. I spent $68 on 2 brisket sandwiches and tots and fries we threw in the trash. It took me three tries through the day to finish the brisket sandwich. My son wouldn't even touch his. I've never felt so guilty in literally throwing away $68 in the trash. This really bothered me. Needless to say, I will not be going back. I already felt like money was seriously wasted.

Not much good to say. The Mexican guy behind the bar should not be taking orders. He got my order wrong that I ate at the bar and the patty melt to go was a hockey puck and included mustard which I said to omit. I believe he hears everything as something you want instead of don't want on an order. Poor excuse for a grilled chicken sandwich too. Small chicken breast w nothing else but a smattering of chopped lettuce and Mayo. Pitiful for the price. And battered out-of-the bag French fries is just laziness. This place has gone down hill. Try someplace else unless you just want beer and football on tv.

Wanted to start off by saying that I've been to Katy Trail MANY times and have always had a good time. However, the last few times have seen a serious decline, mostly as a result of management. Most recently, the manager? (Jimmy) was rude and hostile to our group and our kids! He never even identified himself as an employee, let alone a manager, he just was hostile. Also looked like he was on drugs so I dont know if this is a one off on his end or a trend for the restaurant as a whole.

Pretty typical of Dallas, food is mid at best but people come for the vibes and venue.

We wanted a place for a snack and to wind down. This place has a really cool vibe once you actually find the entry. They are doing renovations which look like will make the place even better. The venison chili was excellent. Seriously so good. And no beans, which is awesome!! The chili comes with fritos which was a nice surprise. The loaded fries were disappointing. The amount of toppings was very generous. So they looked promising. Unfortunately the fries were soggy and tasted like old grease.

Ashton and Belen are some of my favorite bartenders of all time. I love seeing them on every occasion whether it's after work or on my day off I know they will take care of me. Always great service with them!!!!

This place had a great vibe! Perfect place for a happy hour. They handled our big, crazy party very well and were good with us checking on us frequently. The food was sooo good. I had to order the brisket fajita salad because it just looked so good when my coworker ordered it. All the other people said their food was amazing as well from the cheeseburgers to the cheese fries to the queso. The drinks were great and strong too! The beer-rita was my fav! Wish I got some pictures.

Awesome place after work or just hang out to watch the games on the road sound on! Great food and the crowd are friendly which includes the service staff and bartender. They do have vegan choices. Will definitely come back to the next game! #let'sgoMavs.

Not for us. Server was good, food good, noisy dingy. Should have set in the outdoor area. Great place for big outside gatherings.

Mice are all over the outdoor patio. Told employees who said they would inform the manager but never did. Very gross.

I love Katy Trail Ice House Outpost! The beer is extra cold & the food is fresh! Everything I've had there I'm blown away. I really struggle to decide what to get because it's all so good, even the salad. The fries are a must! The one downside of the menu is they need more dessert options. Our service has always been good & if we can't find a table outside but find one later they've been very accommodating to us moving. I can't wait to see what everything looks like once they're done with the renovation! If you go on a game day, be patient & flexible. It's a great place to enjoy good company, good food & good beer! Can't go wrong coming here!

While we've enjoyed drinks outside at the original Katy Trail Ice House, this was our first time at the Outpost and trying their food. We found it to be a great experience. My husband and I ordered and shared several things to try a variety of items. We started with a cup of the venison chili. It had great flavor and we loved how it was served with Fritos. We then enjoyed the 3 Meat Combo Plate and selected the Chopped Wagyu Brisket, Sliced Turkey and Jalapeño Cheddar Sausage. Let's just say there wasn't anything leftover to take home as we enjoyed it all. We were struggling to pick a favorite out of everything we ordered. The meat was tender and the turkey had great flavor. I found I didn't want or need to use the provided BBQ sauce as I was enjoying the meat on its own. The Sausage had great flavor and didn't pack too much heat for me. I really liked the chopped brisket vs. sliced. The platter came with coleslaw and beans. We found the chopped brisket in the beans was great together and eating with a spoon! We loved the coleslaw. It had a creamy look to the dressing, yet with a tang of vinegar to give it great flavor. We sat outside on a sunny 80 degree day with no humidity. There was good shade and they have fans with misters when it is hot and heaters when it is cooler. You'll find TVs all around and there was plenty of football to take in. They have an indoor seating area as well and found on a nice day, we all wanted to be outside. They are currently adding on to their outdoor seating area so there will be more room for us to enjoy for future visits! Service was great and it appeared to be a team concept working our area, taking orders, checking in on us and running food. It was efficient.

Food and service were amazing. The weather was great too. Our group of 17 had a great lunch!

I went here one weekday for a happy hour and we sat outside on the patio. It is currently under construction but is a cool place with a nice vibe. I was drinking Jameson which is $9.95 each, which is pretty standard. The service was okay, decently quick. My review is based mainly regarding the food itself. I got the Hangover Burger $15.95 which is a double cheeseburger (1/4 in patties) with some kind of special sauce. I got an egg on it which was $2.00 upcharge. Not sure why it is called this as it does not come with the egg or even bacon. It was a very generic/bland burger that is not worth the money to me. I got onion rings for my side which were 3 very large rings but they lacked flavor and the onion pulled out on the first bite so the breading did not stick to them at all. Great place to drink but I will pass on eating here.

I love Katy Ice House--whenever I can actually get in! The vibes are great, especially for a casual hangout. Because the place is so big, service can be a bit slow at times, but the food and drinks are solid. Nothing over-the-top, but it's consistently a fun, laid-back spot to spend time with friends.

Loved our food here. We got queso for the table, which came with brisket, guac, sour cream, salsa (maybe more that I'm forgetting?). The queso itself was decent, but the toppings made it a great appetizer for the table. Just wish we'd had access to spoons to share everything out to our plates, because no one wants the four year old double-dipping. I got the Mushroom Swiss Avocado burger with pepperjack instead of swiss and charro beans as a side. Super filling and delicious. Definitely more of a smashburger style taste. I love all burgers, so I wasn't complaining. Loved it and will be back for it. Just wish the menus hadn't been sticky and they'd had some spoons instead of just forks on the table. We did enjoy the nice shady patio.

Last night was the first time we visited since the expansion of the outdoor patio areas and I have to say it looks beautiful. The food was great as always. Our server was wonderful and pleasant. The only thing I might recommend is getting those spinning mylar things to keep away the flies they're cheap and they work great I have several at my home that I use when I serve out on my patio.

Been here several times to meet up with friends! Always worth the meet and greet. You can sit inside or outside. Both are nice since the outside is shaded by trees. It's still Texas so you be the judge. They do have lots of water misters!! One of my issues with this place is the parking. The parking is limited and the parking lot has been torn up for some time. My understanding is that Katy Trail is expanding. They do have valet parking. Also, If you don't pay attention this establishment has the custom of adding 20% to the tab!!! This is regardless of the number of people in your group. This tab could end up costing a lot more then you expected! Everyone has to make money..... but I think the way of how they represent/present the bill is deceptive. 20% is more then fair for the work the servers and bartenders do. This I agree with! I think the idea of being "told" I have to pay 20% is off putting. I give it willingly, its one of those catch 22 things. FYI: You have to present a card up front. Otherwise, you don't eat or drink. Period!! You can pay cash at the end of your visit. However, you still gotta supply them a debt card. Or have a friend sponsor you.... Hahaha Also, I suggest getting everything on the side regarding the cardiac fries. Otherwise, it's a hot soggy, wet mess! May 2023

Loved the atmosphere. Great place to meet up with friends, family or coworkers. Food was nothing spectacular. To be specific we ordered the chips, guacamole, queso and jalepeno caps for appetizers. The guacamole and queso were below par for the Dallas area. Bland at best. The jalepeno caps (deep fried jalepeno slices) with ranch were much better but still a 5/10. Since it was a Friday night we decided I try the 3 meat BBQ plate special. We chose lean brisket and smoked turkey. The brisket was moist and flavorful. The smoked turkey was also moist and flavorful but has a heavy pepper rub on the outside that many would find too spicy. Space was loud and dark so it is a bit more difficult for older patrons to hear or see. They are doing some remodeling on the space. Parking can be challenging so be ready to curb drop this who need assistance walking. Overall enjoyed our visit.

I'm a regular at KT Outpost for a reason - the service is always great, the margaritas are always frozen perfection, and the cheese fries are (usually) always cheesy goodness. First things first, drinks are expensive. Don't be tricked - you can get a smaller size of the margarita (small and medium; large is their go to size when you order) and maybe even beer. I think a large margarita is now $18 so, there's that. When it comes to the food, it's typically pretty good. The cheese fries are amazing and MASSIVE (even with four people eating these as an appetizer, I have yet to finish the dish) and only once were they undercooked. My husband used to get the BBQ (sausage and ribs) but the quality has gone down a bit do he has since branched out. Note - the jalapeño cheddar sausage is SPICY. You've been warned. I'm a fan of the Jr Cheeseburger (not just for kids!) as it's the perfect size for little old me. I'm not a big multi-patty fan so this fits the bill. The tots are nice and crunchy on the outside but soft inside, the coney dog is good as-is the market fajita salad. Basically, the food is good but won't be earning a Michelin star anytime soon. It's a great place to watch a game or sit on the patio when the weather is nice. Even when it's hot, they have ample fans and when it's cold, heaters and blankets. A fun place to hang out with friends or grab a quick bite.

Me and my partner both got incredibly sick from the food we had here last night. I had brisket tacos and he had chicken tacos. Something had to have been expired.

What a worthless excuse for a so called sports bar. Not a fan of we're only going to show the cowboys. Like everyone that comes to your establishment is a cowboy fan. You have 15-20 TVs and half the bar is empty but you tell me all TVs are on the cowboys. You all are short sighted.

Drinks and food are really good, service is always friendly, and the atmosphere is very laid back. A little pricey but worth it.

Went to have a dinner and a few cocktails on a Sunday night before starting off the work week. Although this really not their fault, half of Plano decided to bring their kids, so I felt like I was drinking at day care. Service was horrible, we saw our waitress once and I had to go to the bar and get my own drinks. Causual observation was that the waitstaff was all trainees since most of them were standing around like deer caught in headlights. Used to love going to hang out there, but time for this adult to find a new watering hole.

Katy trail ice house is a favorite of ours to visit for the great vibes, outdoor picnic tables and games we can watch on screen. Food is also pretty good, definitely on the more bar food side than healthy options, but hey thats the point! Will be back. Sometimes there is a wait if you come at a busy hour , especially with parking / valet etc so plan ahead.

I've been there 5-10 times and I just don't understand why they can't provide decent service. They rotate staff almost weekly. The girls are doing their best, but can't service all the tables in a timely manner. The main Katy Trail doesn't have this problem. What are you going to do when the expansion is done? Katy Trail Main Management needs to address this issue!!

Looked up what time food is stopped being served and it said at 2am we were there at 12am the bartender told us we could only order drinks if food is not being served at a certain time you would think it would be put somewhere on the website or on menu .

Not a place that I would recommend going. The space itself is cool. But also an overdone theme in the DFW metroplex. The food wasn't any better than microwaving it at home. We purchased the brisket nachos that came with maybe five or six chips. The experience is something you could replicate at home with friends in your backyard, and have better food and not have to hold up a neon sign that says "we would like to order now". Expect to wait a long time to be served. There is no host and people often get served out of the order in which they arrive. A few people sitting near us noticed this and left. Instead of waiting I went inside to order and asked if I could bring my food and drink outside and was met with an unfriendly and hostile tone "you have a server outside" in fact we didn't that is why I came in. A Jon Taffer Special.

I went here to watch the game, and enjoy a hot dog, steak salad, oion rings, and fries. I got a bar seat, since it was so packed. The hot dog had chilli which was good, and the onion rings were huge, except it was kind of doughy. The steak salad was good, but I hadn't expect the bitterness, it was different, but not bad. All the drinks were good, and the bloody mary was spicy. I would definitely recommend this place.

We did not know what to expect on our visit to Katy Trail Outpost. Here's what you need to know: It's a bar that has good, not a restaurant with a bar. The place is not what I consider kid-friendly (notwithstanding the fact I don't like loud, crowded, drunk, and raucous when I go out for a meal). The j place is huge on the inside, yet parking is congested. It's seat-yourself. Our server had a terrible & apathetic attitude. The menu did not state that the chili dog came with fries, therefore not giving me an opportunity to request something else. When she brought it & I questioned this, she said, "that's the only way it comes." When I asked for a separate plate to discard the fries, she tossed it on the table. The onion rings are sliced so wide as to be impossible to actually cook through. I can't rate the chili dog because I refused to eat it after the server's attitude problem. We did speak to the manager, and he was very accommodating, apologetic, and understanding. That is the only reason I'm giving them four stars. We will give them another chance, but it will definitely be during a non-football time.

A great casual bar that has both outside and indoor seating, and dog friendly (outside seating). The staff is nice and attentive. When the weather is right, we enjoy coming here to enjoy a few drinks and appetizers with our dog. This location is set up differently then the uptown location, but both are quite enjoyable. This location is nice... that if you're hungry afterwards it is near several good restaurants, including Meso Maya and Pie Tap.

Hit this place on a mid afternoon Monday. Lively with good tunes. Plenty of seats both inside and out. Tried a couple different microbrews done in Texas and both were served very cold and very quickly. Also added queso nacho app dealio and we'd order that again too. Service was attentive without being obtrusive and there was plenty of free lot parking.

Absolutely loved this place! Such a fun patio, amazing drinks, and the tuna salad was delish!

Great place to watch football and sports games. Great bar food! Lots of TVs! Pretty reasonable prices. Nice patio

Our favorite local bar! Perfect place to watch sports with a big group of friends. Great food and vibes.

First the good, the two items we ordered were brought out in a timely manner , the burger was hot, juicy and delicious. The mkt fajita salad was flavorful with crisp veggies, I mixed ranch and salsa for a dressing. The salsa was spectacular. The dog friendly patio was a nice change for us. The bad, one of the dog owners let the dog take a dump on the front entrance of the place. Please be a responsible pet owner and clean up after your dog. No one else should have to. The unacceptable, when we walked in we told the bartender about this. Apparently they couldn't be bothered to have someone clean it up. As we left it was smeared all over the welcome mats

Place is terrible. Can't order a drink from the bar. Can't tab out at the bar. Waited 30 mins plus for my tab so I finally went to the bar. The bar tender was rude acting like it was the end of the world I was even asking her. Absolutely insane. If I could give it a 0 I would. I can think of 40 other places I'd rather go

Great spot. We take enjoyed our time. It's casual with classic American food and good beer.

This place is awesome! Love all the trees and lights and all the different spaces inside and out. And the fans and misters keep things very comfortable. We had a group of about 25 for my husband's birthday and the service was absolutely amazing. The waitress was unbelievably attentive and the drinks and food came SO fast. And the home made BBQ is excellent (but get it while it lasts). Everyone had a great time. We will be back very soon!

Loved the outdoor seating and proximity to Katy Trail! Glad my friends took me here during my short trip to Dallas. I got the shiner brat and a beer and I was very happy with both! Service was overall pretty good on a very busy night. Will definitely need to come back here next time I'm in Dallas!

Quite default but if you're looking for a place to hang, drink beers, watch games, it's a dece spot. True rating 3.5 but can't flex up to the 4 unfortunately. I went with the Patty Melt. I'm a sucker for a good Patty Melt and simply can't resist. This was a fine Patty Melt. Friend went with the brisket quesadilla and seemed pretty disappointed. Stay away from chips and salsa, one of the all-time worst salsas I've seen. Unacceptable for any Texas establishment trying to be acceptable. Getting a big ole cold beerski at the Outpost though, much obliged

Place is great, nice outdoor yard to enjoy your experience, food is great, the one thing that caught me off guard was the price of their frozen margaritas, they are $18.00 each. You would think they would be made with high end tequila like patrone but it's not... The liquor section of their menu has no prices, so be aware you're gonna pay up...