Kayakapi Premium Caves - Cappadocia

We had a brief but wonderful stay at this hotel. We booked this hotel based on the TripAdvisor ratings and it did not disappoint. Capadocia was a highlight of our Turkey trip for our family thanks in large part to this hotel and the staff here. Nihal, with guest relations was incredible. She was very efficient and responsive. She booked all our transportation, tours and went out of her way to make our stay special and comfortable. ||We had an amazing hot air balloon trip with Royal Balloon booked thru the hotel. We were able to book a cooking class as well and Nihal arranged a day tour. Our guide Melike was fantastic. She spoke English fluently, was both very knowledgeable and friendly. The kids loved her and she was so accommodating. Do yourself a favor and stay at this hotel, you will love it!

We loved our stay at Kayakapi. The staff is the epitome of Turkish hospitality. We loved the unique experience of staying in a cave and the Ottomon Spa treatment (so fun). The food was really good. We came in the winter but would love to come back in the summer. Beautiful views. Highly recommend.

Had a phenomenal stay here. Probably one of the best hotel rooms I ever stayed in especially for the price. Was literally multiple levels with a living room and fireplace! Room service was also super quick to respond and very attentive. The entire place was so beautiful with amazing views. The whole experience was honestly a dream. Only complaint is some of the ceiling flakes fall onto the bed making the bed a bit sandy so make sure to ask them to change your sheets.

Huge rooms built into the natural caves with appropriate furnishings and huge bathroom with sauna. Service at this facility is top notch and staff is in extremely accommodating. Good breakfast buffet included, pool, and car service to and from units with a phone call. Can arrange balloon rides which are a must in Cappadoccia and are extremely safe and an amazing experience.

“The hotel, situated on a vast piece of land, offers a stunning view. The rooms are suite-style, making you truly feel at home. All the staff are extremely attentive and friendly. Everywhere was spotlessly clean. I definitely recommend it!”

My stay at this hotel was absolutely amazing—everything from the service to the room and the food exceeded expectations. A special thanks to Urfa and Herma for the incredible massage they gave me and my sister—it was truly the best massage I’ve ever had. I also want to express my gratitude to Mr. Umur for his kindness and excellent food recommendations at the restaurant. We had an unforgettable experience and an absolutely wonderful time!

Our family had a wonderful stay at Kayakapi Cabes.The rooms were clean, spacious, and comfortable, and the staff went above and beyond to ensure we had everything we needed. The kids loved the Hamam bath,we did it as family and the restaurant served delicious meals with a variety of options for everyone. The location was perfect, making it easy for us to explore the nearby attractions. We’d definitely recommend this hotel to families looking for a relaxing and enjoyable stay!” The Only luxury cave hotel in town! Let me know if you’d like any adjustments!

This truly is an exotic, one-of-a-kind, historic resort with all the modern touches of luxury and comfort. My fiancé and I had the most amazing experience not just in our Cave Suite but also in the town of Cappadocia and its surroundings. We spent hours exploring the underground cities, studying how turkish rugs are made and indulging in gems and minerals that are exclusive to this region. The staff at Kayakapi are the crème de la crème and so is every meal we had. The views are breathtaking and be sure to pray in the ancient mosque that is on site.

When we first arrived we were given two rooms, one of which was a free-standing building and the second of which was a true cave right near reception. At first we were disappointed with the first room we were shown, but the second one proved to be unbearable (it was #101). I didn't get any sleep all night and felt absolutely wrecked the next day. To their credit, they moved us right away when we asked, but I think part of this promptness was an awareness on their part that this room was legitimately unbearable. It was so hot and so humid... beautifully decorated but really just awful to be inside. The second room was really stupendous, but I think it was actually an upgrade... It's shameful that the first one we were given is even on offer! The pool is in a beautiful setting, and breakfast was great... But it's really hard to forgive just how awful that first night was! And the fact that the second room wasn't great really doesn't help.

This is an ok, no frills hotel. Everything is pretty basic. It is also a little pricey for what you get, but all the touristy things in Cappadocia are mostly overpriced in general. The breakfast was ok (nothing special), but one bad thing is that every morning they had flies going around the breakfast hall (and on the food) because they would leave the door open to the outside. Staff can be a bit stoic and cold sometimes as well. This place would have a better vibe if the staff was more friendly and engaging. One of the staff members, Abdul Aziz who works at reception (I think that's his name) was super friendly (the only friendly person out of the bunch), but everyone else, not so much. Overall, ok hotel, but think of it more like a "bed and breakfast" rather than a hotel in of itself. It does have a great view of the city from the hill where it's located though, so that's a plus. The hotel staff also gave me and one of my friends free teas and a cookie each to-go, when we were on our way to the airport. In general though, ok hotel, nothing to get too excited about. Update: this hotel contacted me and tried to trick me into removing my review. Beware!!!!! This place is garbage and shady, unethical people.

We booked this hotel because we were intrigued and excited about staying in actual caves. Okay, first of all not all the rooms are actual cave rooms. We had booked two rooms both at the same price level. When we checked in we were provided two rooms but one was an actual cave room and the other was not. At first I was disappointed that my daughter and her husband got the cave room. By the next morning this was not the case. They had a terrible night in the cave. It was humid and hot beyond being to sleep. They complained to front desk staff but they did not any assistance - such as a room swap or apologies. We did insist that they change the room for the second night. They thankfully accommodated this request. The breakfast buffet was certainly adequate. We were departing very early on our second morning, prior to breakfast opening and were told there was nothing they could do about it. Our guide pointed out that he was staying at their sister hotel and they were providing him a breakfast to go. Upon hearing this, they did pack us a lovely to go box of breakfast. Point is though that we shouldn't of had to have our guide fight for this for us. There is a very nice pool and the view is spectacular!

My girlfriend and I looked at these - and we almost stayed here. They are pretty good - but pricey.

First thing first, I made a reservation but didn't stay at their hotel. I'm here to talk about their customer service. I was really excited for my trip to Turkey, so Kakakapi was one of those hotels I had booked for this trip. Most almost like one week after I got all the reservations nailed, news from all main stream media around the world talking about some Korean tourists got attacked because they were conceived as Chinese. I didn't want to risk my safety for the trip, so I had no choice but to cancel all the reservation. The reservation process was very smooth, except for this hotel. First they denied they have any issues toward to Asians. After I cited the news from BBC and Yahoo news, I was told they can't refund me anything, and news exaggerate every little things. If I could highlight my review, I would highlight my last sentence. I 5 star hotel told their customer hey you know all news are exaggerating? I can hardly believe this 5 star hotel does not put their customer's concerns at first, they don't even put their customer's safety as their priority. They'd love to blind their customers. If we did go and get attacked, are you, Kayakapi, gonna take the responsibility? Anyways, if you want to trust a hotel who don't have responsibility and don't value customer's safety, then choosing them probably is a good choice.

My suite with promised view had none as completely blocked by another unit. Very dark rooms with virtually no natural sunlights. No shower- just an old tub with shower nozzle in it so you had to crouch in tub to use it which was really cold and uncomfortable. Staff while responsive to requests were not particularly friendly. Beautiful outdoor pool was unheated so not usable during our mid-October stay. Would not recommend.

We are currently staying here as I write this review. This hotel is exceptionally beautiful and we picked it to celebrate our wedding anniversary. The architecture is breathtaking and one is surrounded with luxury. We would give the hotel 3.5* for amenities and most of their service. We're taking away 1.5 stars for this: Upon checking in, we found out that we were booked on a standard room by our agent. We asked if we could upgrade (we were willing to pay the difference) and the receptionist just said no. We were told the hotel was sold out for the holidays. When we looked at their website for reservation, they had plenty of rooms available. We're thinking that maybe they assumed that we wanted a free upgrade which understandably that's why they said no, but with three staff staring back at us and didnt offer the chance to upgrade for a fee when rooms are available, we find that a little disheartening. The half star that we're removing is for the bathroom. We had a a claw-foot bathtub and nowhere around the tub did they set a table for us to put the toiletries. Am I supposed to soak in there with bottles and soap floating around me? Needless to say we improvised and moved the coffee table from the living room into the bathroom to stage the toiletries. Having said all that, I would still recommend family and friends to stay here. I would caution them to be careful in their selection of rooms during reservation. Once that is settled, this place is truly heavenly. Wifi signal is solid. Am about to enjoy our breakfast and it's snowing outside!