sandy Y.
Yelp
So, my kids love this place and we've been coming here for ages. I always order Daddy's Lule Pack that comes with 10 lule, container of rice, salad, a bag of lavash, garlic lebhni, roasted vegetables, and their salsa. It used to be $75+tax and feeds 4-5 people until last year when they increased it to $95, which made sense considering the cost of living.
So I received an offer for 25% off an order this week and decided to order the same family package with two extra lule added. Turned out to be close to $100 with tip, tax, etc. When I went to pick it up however, it was just one container (not the usual two plus all the sauces).
The one guy at the counter was just getting the food packed, he looked at me, then said, "oh, here is some bread", and threw in a couple rolls of the lavash wrapped in foil. Rude and condescending...maybe because I used a discount?
I should have looked inside the container while I was there but waited until I got home. Big mistake! Turns out they gave me the KD plate and not the Lule Family Pack that I thought I ordered under "family meal" and not "plates". The KD plate had no sauces, no salads, no yogurt dressing, and hardly any roasted veggies.
Turns out the 10 Lule family pack is now $145!!! So I guess I ordered the KD plate which was about the same price as what Lule family pack used to be. It's ridiculous how much their prices have increased! From $95 to $145 in one year??? While their customer service has diminished!
I understand price increases each year but this is definitely taking advantage of the economy and their loyal customers. I am for sure disappointed in how they've changed recently. Sadly, I will no longer be ordering from them.