Kempinski Palace Engelberg

Superb service, beautiful hotel, rooms and restaurants. Staff went above and beyond to make this a special stay. We enjoyed the spa on a rainy day. Very easy to get to from Lucerne and wish we had stayed a 4th night. Breakfast buffet was outstanding. Staff accommodating and friendly. Bar with great atmosphere and bar menu for a quick bite. Can’t wait to return.

Such a special town and the Kempinski Palace was perfect for our family trip!! Loved the spacious room, enjoyed the food and the great location. Visiting Mount Titlis was a great experience for young and old. Some of our family experienced para gliding in the Alps!!

Outstanding in every way. Did not want to leave . Spectacular views , luxury rooms and great service . Everything is made as easy as possible for guests. The Kempinski did not fail for luxury .recommend room with terrace so you can sit and enjoy the views . It’s breathtaking.

Beautiful place to stay. Thank you to the ‘ladies in red’ and their team for making our stay special. The rooms were classy and clean. The food was excellent. The scenery was wonderful. If you’re visiting Mount Pilatus, it’s worth staying here for a day or two at least.

Nestled in the heart of the picturesque village of Engelberg, just a couple of minutes walk from the train station, is the wonderful Kempinski Palace. This is a beautiful old hotel that has been tastefully modernised and upgraded. We went for one of the suites in the older part of the building and we weren't disappointed. The room was immaculate, the entrance section has some beautifully crafted wooden closet space. It has a powder room and main bathroom. The circular bedroom was just stunning. A huge very comfortable bed. A sitting area inside the room and a wrap-around balcony outside. ||The pool and sauna area is at the rear of the hotel on a higher floor. But this allows the pool stunning panoramic views of the mountains. There's also the usual hot tub spa as well as a wellness area for treatments. ||Breakfast is taken in the restaurant area, and the breakfast is full and expensive. Buffet and a la carte. We had some of the best pineapple we have ever had. The chef is Italian and apparently gets it imported from Austria. ||We also dined in the same area in the evening. It has some beautiful views out to the village. Then one of the nights we dined at the seasonal Ruinart Challet. Which is built just for the Christmas period. And here you can dine on different types of cheese fondue and champagne.

The hotel is 5 stars but the spa was 2 stars. While waiting for my masseuse two workers began arguing at the desk. Unfortunately the angry worker was my masseuse and quickly turned her anger towards me. She argued with me about the pressure of the massage, stood over me while I signed the bill (watching me fill out the tip) and also didn’t want to apply the 20% off to the bill. The whole experience was not relaxing, I left feeling tense and like a punished child. In summary: the hotel is luxurious and 5 stars but the spa was 2 stars, at best.

We sat on the Terrace and ordered Aprerol Spritz when the rain came! Marcin came over with an umbrella and asked if we wanted to go in which when it didn’t stop we did. Inside was a super bar where we enjoyed the rest of our time there. Thank you to Marcin for making our visit so special.

I received a facial by Ander. He was AMAZING! Above and beyond. Not just a facial, but neck, shoulders and even my feet. It was truly the absolute best. Highly recommend, wish I could have one every day! Thank you Ander!!