Callie P.
Google
I had one of the strangest dining experiences I've had in a long time at Kemuri. We went here with friends who had heard great things and, I will say, the sushi was quite good. The service is what really did this whole meal in, though. We weren't really in a hurry, so we kept giving the server grace..he was very apologetic that it took so long to get to us to place drink orders, then a long time to place food orders, then a long time to get the drinks, a long time to get the food, and the LONGEST time to pay.
My husband never received a soup to eat his spoon (and the waiter never returned after we started eating to ask if everything was okay), so we asked for it and some of our sushi to go. On the way back to the kitchen to box it up, we heard him run into another staff member and dropped all of our food as the kitchen staff was cleaning up for the night. Rather than coming to our table and telling us about it and offering to just refund us for the soup, we heard him beg the kitchen to remake the entire soup. At this point, we are the only diners in the restaurant and we have been ready to leave for a good 20-30 minutes. We feel bad, so we did end up waiting *another* 20 minutes to see if the leftovers would appear, but eventually just left because the waiter never reappeared. It was a frustrating and frankly bizarre dining experience. And we paid for expensive soup we never got to try.
Total side note, but the lighting in there is way too bright for the level of dining establishment this is.