Keraton at The Plaza - The Unbound Collection by Hyatt

Bespoke luxury hotel in Jakarta !! Attached to the grand Hyatt Jakarta this bespoke luxury hotel is a luxury stop for hotel enthusiasts. From bespoke beetle leaf luxurious toiletries to prosecco at cocktail hour it has it all covered!! |Big luxurious rooms and carefully curated culinary choices at the club lounge it has it all. And attached to the one of the luxe mall the plaza has all the brands. |The staff working here are kindest and goes out of their way to care for you !! Huge shoutout to julien & Monica from club lounge they made my stay perfect and took care or me & my food in club lounge. The attention to details in keraton at plaza is top notch !! Don’t miss this place if you are coming to Jakarta !! |Carefully curated food at club lounge, best wines & sprits at cocktail hour. Thanks guys !!!

Exceptional service from the staff! Thank you Wanda from concierge offering recommendation for restaurants and massage! Opt for full board, every menu for breakfast, lunch and dinner wowed us! Every menu was well curated with western and Indonesian dishes! The room was huge with comfy mattresses and pillows! Curtains were remote controlled and bonus was the smart tv. Huge bathtub that comes with bath salt! This has been one of the best hotel stays ever!

Keraton at the Plaza provided a calm oasis during our stay in Jakarta. The room felt luxurious and was a comforting place to be after a day out in Jakarta. With the full-board meal experience and the well equipped room amenities, you would also be inclined to stay in to rest. Staff and concierge were always smiling and provided excellent hospitality. It is a place we want to go back to.

My stay at Keraton at The Plaza Jakarta was truly great overall. From the warm and welcoming check-in to the enjoyable dinner and breakfast experiences, everything felt well taken care of. The staff were attentive and professional, and the ambiance of the hotel was elegant and comfortable.However, there was a slight disappointment when we requested to have lunch after check-in, but were informed that the restaurant was fully occupied and were advised to have it the next day. Unfortunately, we had an early check-out after breakfast, so we couldn’t experience the lunch service.Despite that minor hiccup, the overall stay was memorable and pleasant. Would still recommend Keraton for its excellent service and quality hospitality.

Decided to stay at Keraton after seeing loads of positive reviews and feedbacks about the place I am not denying that this is one of the more convenient locations to stay in, though there are some cons as it is quite a walk to Grand Indo, which is not suitable for older folks or those with disabilities. The only option for such would be the tuk tuks as it is too ridiculously near (not to mention cumbersome given the density and flow of traffic) to take an ehailing option Facilities like the pool, for example, is shared with Grand Hyatt next door which means you can see it from your room but you have to walk the breadth of a mall to get there which is inconvenient if you are travelling with kids who all they want to do is swim Even then, I feel that I would like to stay at the Keraton again and again but without the full board option and without my swim gear Only reason I am giving it 4 stars is because of the food provided.

High class hotel. Great experience. Food is good, not too special. Big Room. but very compact hall way... small space. only 2 elevators?!... 🙃 . Some furniture need upgrade...

This hotel is secluded apartment inside a very high end mall. The room is exceptionally fabulous. Very spacious and very high ceiling, with big glass window for awesome lights and view of downtown Jakarta. Bed is fantastic! Best sleep at hotel in Jakarta, ever. The hotel offers full meal package including breakfast lunch and dinner. The menu is mixed of tailored order and buffet serviced at Keraton Club. Every meal is on point. Mixed of Javanese and Western meal. Gym is available at the Club, but Gym at Hyatt is much better and available for Keraton guests. Pool, sauna, steam and spa is shared with Grand Hyatt next door. 3 minutes walked from this hotel. Unforgettable and probably the best staycation in Jakarta

The Keraton at The Plaza offers an exceptional luxury stay in the heart of Jakarta. The rooms are spacious, beautifully designed, and feature stunning city views with top-notch amenities. Service is impeccable—staff are warm, professional, and always attentive. The food, from breakfast to fine dining, is exquisite and well-curated. Parking is convenient, secure, and easily accessible, adding to the overall comfort and premium experience.