Kerry Hotel Pudong, Shanghai

Went here for my office trip. Overall, a good hotel to stay in. Positives and Negatives below - |Positives|1 - Very Close to expo center and other offices in Pudong ; also very close to Pundong park, which is an amazing park to go for a walk or sightseeing|2 - Its connected to a shopping mall, so you can walk straight into the shopping mall from the hotel and shop for your favourite brands|3 - Spacious rooms, well thoughtout design of the room also. both room and bathroom are spacious|4 - good buffet breakfast with an amazing spread. |5 - 2 other restaurants also present where i didnt go.||Negatives|1 - Far away from the tourist places - need atleast 30 min to go the Bund|2 - Receptionist do not know the meaning of customer friendliness. We waited at the reception for 2 hrs because we came earlier than the check in time. Seeing us sleeping at the chairs near the reception, they didnt bother to ask us how we were or offer us some water. |3 - Also, only 1 out of 5 people there at the reception and the information center could speak proper english.

The egg selection at The Cook has more than 8 varieties and you can have it cooked your way, too. The beef steak is a great addition. Aside from a broad selection of coffee, tea, juice, freshly prepared juice/shake can be requested. Fruit-infused and sparkling water also available. A plethora of both Western and Asian dishes with Vegan options as well. Salad, Bread and Dessert station has a lot of delectable options. The almond croissant in particular is delight! A Special thank you to Chef Abbott Zhang for specially preparing tasty shrimp fritters for me! Much appreciated! Aside from the hotel’s close proximity to SNIEC and Kerry Parkside Mall, my wonderful experience at THE COOK every single time make me stay and keep coming back to Kerry Hotel Pudong year after year!

Extremely Happy we decided to go with this Hotel. Extremely convenient to get to the neighboring exhibition. Breakfast had a good variety of options. Check in was a breeze (Elio was very professional and answered all my questions). Also being connected to the shopping mall and subway made it a breeze to get around. Many options for going out to eat in that vicinity as well. Extremely pleased and can't wait to come again.

We have been incredibly fortunate to stay at the Kerry. Originally, we had booked just one night as it was meant to be our penultimate evening in Shanghai before moving countries. Unfortunately, our flight was cancelled, and we were stranded for an additional two days.Joanna was absolutely amazing. She went above and beyond to make a very stressful and emotional time much easier for us, kindly allowing us to remain in our original room with no extra charges. Her warm smile and genuine empathy at the front desk meant so much to us.Our children have loved their time here, the food has been outstanding, and the Club Lounge access has been a real treat.We are so grateful to Joanna and the whole team at the Kerry for turning what could have been a difficult situation into a memorable and positive experience. Thank you!

The Kerry is excellent for family, solo or business travel and for longer stays for business. For families, it has an indoor playground, for solos, it has outstanding gym and pool facilities and a great mall, with many restaurant options and an excellent bar that has live music from Thursday to Saturday. Great value for money and excellent services.

The staff are very friendly. When we're checked in, male staff(I forgot his name), he's been very helpful . And for check out, Selena is so friendly . The food(breakfast )is satisfying 🤤 .every food is so yummy , make us want to come again 😁 The location is great, next to Kerry Parkside mall, and subway ,too. Very convenient 🙂 We got a great view from our room .. memorable ,for our last day in Shanghai 🥰Thank you. Will come again next time !

It was another wonderful stay at this hotel. Thanks to Catherine during check in and the helpful front desk staff Zoe and Bianca. We love the pool and jacuzzi and the room upgrade was a lovely surprise. My daughter loved walking around the garden and my son loved the kids’ pool. I always enjoy the sauna and jacuzzi. Lunch buffet was worth it. Looking forward to our next staycation.

The hotel was fantastic, especially since I wanted to stay close to the expo centre in Shanghai. I was very pleasantly surprised to discover that their buffet and breakfast menu offered a wide selection of halal food. Special thanks to Yuki for helping with our checkout.