Isabella
Google
I went into this with high expectations which is probably my own fault. The matcha was watery and not flavorful at all. It was also a bit bitter, which was especially apparent without any added sweetness. The preparation was bad (under whisked, boiling water instead of warm) and ultimately resulted in a very weak latte. I saw the clumps and grains of powder in my latte the moment it was handed to me, and I knew it wasn’t going to taste good.
I will say the actual store was cute, and the staff were nice. The matcha powder also seems to be quite high quality (excellent color and scent), but everything else was subpar. I believe if they teach their baristas how to better make matcha, Kettl could be great.