Lance S.
Yelp
Unfortunately, this business has two sides and this review must look at each to be clear. The fish market is awesome! Lots of fresh caught fish, live shellfish, wonderful smoked salmon, and a great assortment of local cheeses. The staff was super friendly and the smoked salmon bellies were delicious. This part of the business would get a five star rating from me.
Now, the not so good. "Tacos to Go" is a small, inefficiently run operation that causes huge delays in their ability to process orders. I arrived at 11:30 a.m., 30 minutes after they were supposed to open. But, there was a sign in the window indicationg that they would open at 11:45 that day due to a staffing issue. I decided to wait since it was only 15 minutes. Well, they finally opened at 11:50 and I was the first in line. I ordered six of their standard fish tacos, one of the taco specials, and one beef burrito. No, this was not all for me alone!
I felt bad for the young lady opening the stand as she seemed overwhelmed. I gave her a $10 tip for her efforts. Luckily another worker joined her at that point to take orders from the growing line at the order window. Then the wait started. This is a taco stand, their "bread and butter" is tacos. Why did it take over 45 minutes to make seven tacos? I was watching the workers and there was a lot of hurry up and wait going on with the process. The tortillas were being heated in an oven and they had to open the oven, grab a hot tortilla, move it to the filling station, fill it, wrap it, and then start again.
The tacos were pretty good and I would love to eat there again, but I cannot sink that much time into waiting for a taco order.
Before you say, "well you should have oredered in advance online or by phone", nope. While waiting for my food, another guy walked up to collect the order that he had made over an hour ago. He was told that they had not even started on it and to come back in about 20 minutes. He took it well, but admitted that if he did not work just a few steps away, it would have been much more frustrating.
So in the end, I love the fish / cheese market, enjoyed the tacos, but will likely never eat at Tacos to Go due to the excruciatingly slow service.