KFC Alice Springs

What a disappointment the 3 piece pak I got today for my lunch! The chicken was dry and skinless, the chips look like they had been recooked several times, oily and cold, the staff in the drive through box needs to have a bit of support from the senior staff with skills and hospitality training. The lady in the speaker box was hard to understand and hear due to the noise in the drive through from the motors of the cars.

Placed an online order and waited in store. During the wait, multiple customers who arrived after me received their orders, with the drive-through clearly being prioritised. I asked staff several times for an estimated time and was repeatedly told it would be “soon,” despite seeing freshly prepared orders being handed to other customers. After approximately 30 minutes, I asked to speak with the manager. I was told they would check on the order, however they did not return. When the food was eventually provided, staff attempted to include chips that had been sitting for a significant period of time. Once home, I also discovered the order was incomplete.

manager needs to be a little more patient. couldn’t order without her rushing my family and i. other than that, food was good.

24 october Wow the food prepared by KFC chef was wonderful and nice. We went at 9.20pm and the food given was fresh which were original tenders gravy chips and smash potatoes. Ate their for 20 mins and the food was still warm. Thanks guys for this nite team Marvellous job done Staff were nice and friendly. KfC don't stress Ur crew for beating the time. Let food served as it comes. 23 January: food was good. Boneless chicken came little cold vut my son ate all the pieces he likes. Boneless chicken is not same as melbiurne , they have ling strip with lots of coating but here they and coating and chicken shape of nuggets. But the boys did the good job, he gave the pieces with lots of coating. My son love the costing. He ate all the 6 chicken nuggets as he like 25 january Good work guys. The front counter team were awesome and the best thing I found was that the packer was listening to the cashier and filling the box as asked. They also gave the Boneless chicken as coating and he said we don't have long strip one. We order the feast meal and for once the 18 piece which was given was distributed evenly . Theyvhad breast and the chicken part which has meat with burns, drumsticks. Omg the original feed was so much thatv4 adults couldn't finish them. Thevpacking of chicken was nice and each piece tasted yummy. The nuggets the best one so far, just cook right. It wasn't overcook with brown coating. This one was yellowish soft chicken and as we could taste the chicken and juice. The kids enjoyed their nuggets. Potatoes gravey and colsew all fresh This is our favourite restaurant now as this crew made our day and since we both are fusy eaters they accommodated their needs. The manager were nice too, needed some help and request she was at the front in few minutes. So I came here at the restaurant at 9pm. So this evening team you had has been trained well and it seems the production line and serving lines were working together. The cook in the kitchen knows what they were doing. Kfc taste good when it is on between cooked. Don't like when coating is dark brown as chicken get rubbery. Attach is the picks of 25th janaury 2024. Good luck and a safe year

It's not busy at all, maybe 5 people inside and drive through idk. I waited over 10 minutes for some fries. Just fries, ain't the first time they keep me waiting for over 10 minutes. Last time I'm coming here. It's not fast, and it's not even that good so this a complete waste of money

Extremely disappointing experience at KFC Alice Springs. The staff here seriously need proper customer service training. Their attitude was rude, unprofessional, and completely lacking in basic manners. It felt like they didn’t care about the customers at all. Won’t be visiting again until the staff improve their attitude.

Saw the sweet Tokyo chicken advertised and thought I'd give it a go. What a waste of time and money. Of 6 pieces 1 had a decent amount of sauce, 2 had a splattering (hardly able to taste) and 3 had none at all. Must be liquid gold it's dished out so meagrly. Not sure why I'm surprised. Not recommended

The food is absolutely amazing would heavily recommend coming here

Everything was hot and fresh. Enjoyed it all. They're currently only doing drive through. The dining room's getting redone. So getting through was fairly slow. Staff were happy and obviously trying to keep it all moving, but I wouldn't want to get there around a rush or in a hurry.

We ordered online, I was asked to wait, after 15 min I asked them why our order is not ready yet. I could not even see my order number on the screen and everyone was leaving except me! and Its been 45 min since it was paid and we expect them ready because its online and we are trying to avoid the queue. To my shocked, the manager told me that since they called the number and no one gets it, they deleted it! What a nonsense excuse! why would you delete the number when it's not even on the screen! He even asked me whats my order to my horror when they should see it on their system after giving my order number. After asking me nth times of my order number, I was given the food, stormed off furiously then found out I was not given the drinks and the zinger fillets that we customized! Do they know how to read the orders? I returned asking for refund with no apologies! Worse customer service ever!. On line is much worse than queuing and drive-thru!!