KFC Alice Springs

What a disappointment the 3 piece pak I got today for my lunch! The chicken was dry and skinless, the chips look like they had been recooked several times, oily and cold, the staff in the drive through box needs to have a bit of support from the senior staff with skills and hospitality training. The lady in the speaker box was hard to understand and hear due to the noise in the drive through from the motors of the cars.

I would have given KFC Alice Springs 1 star but your drive thru team had good service 👍 Other than that, tonight was such a let down. I spend about $40 on food for the family and received unfresh chips that were below warm mixed with very oily chips, it was horrible. Crispy strips were very small, chicken pieces barely warm... the drink wasn't cold, you guys should check the temps on the fridges. Seriously I am just very disappointed with this effort from KFC, really wasted my money tonight 👎

Saw the sweet Tokyo chicken advertised and thought I'd give it a go. What a waste of time and money. Of 6 pieces 1 had a decent amount of sauce, 2 had a splattering (hardly able to taste) and 3 had none at all. Must be liquid gold it's dished out so meagrly. Not sure why I'm surprised. Not recommended

Extremely disappointing experience at KFC Alice Springs. The staff here seriously need proper customer service training. Their attitude was rude, unprofessional, and completely lacking in basic manners. It felt like they didn’t care about the customers at all. Won’t be visiting again until the staff improve their attitude.

24 october Wow the food prepared by KFC chef was wonderful and nice. We went at 9.20pm and the food given was fresh which were original tenders gravy chips and smash potatoes. Ate their for 20 mins and the food was still warm. Thanks guys for this nite team Marvellous job done Staff were nice and friendly. KfC don't stress Ur crew for beating the time. Let food served as it comes. 23 January: food was good. Boneless chicken came little cold vut my son ate all the pieces he likes. Boneless chicken is not same as melbiurne , they have ling strip with lots of coating but here they and coating and chicken shape of nuggets. But the boys did the good job, he gave the pieces with lots of coating. My son love the costing. He ate all the 6 chicken nuggets as he like 25 january Good work guys. The front counter team were awesome and the best thing I found was that the packer was listening to the cashier and filling the box as asked. They also gave the Boneless chicken as coating and he said we don't have long strip one. We order the feast meal and for once the 18 piece which was given was distributed evenly . Theyvhad breast and the chicken part which has meat with burns, drumsticks. Omg the original feed was so much thatv4 adults couldn't finish them. Thevpacking of chicken was nice and each piece tasted yummy. The nuggets the best one so far, just cook right. It wasn't overcook with brown coating. This one was yellowish soft chicken and as we could taste the chicken and juice. The kids enjoyed their nuggets. Potatoes gravey and colsew all fresh This is our favourite restaurant now as this crew made our day and since we both are fusy eaters they accommodated their needs. The manager were nice too, needed some help and request she was at the front in few minutes. So I came here at the restaurant at 9pm. So this evening team you had has been trained well and it seems the production line and serving lines were working together. The cook in the kitchen knows what they were doing. Kfc taste good when it is on between cooked. Don't like when coating is dark brown as chicken get rubbery. Attach is the picks of 25th janaury 2024. Good luck and a safe year

Wednesday nite and I had the best piece of KFC chicken ever. Perfectly cooked on the outside and tender on the inside. I'm not a regular KFC diner, once in a awhile thing. Compliments to the Chef, cooks. Good job.

The KFC experience was an absolute letdown. The chicken, which should have been crispy on the outside and juicy on the inside, was soggy and bland. The coating, which KFC is known for, was barely there, and what was left tasted stale, as if the chicken had been sitting around for hours. The fries were soggy and cold, and the mashed potatoes had a weird, almost grainy texture, completely lacking the creamy goodness they’re supposed to have. To top it all off, the service was slow, and the staff seemed uninterested in providing a good experience. It was a frustrating reminder that even a well-known fast-food chain can have a bad day—or worse, a bad run.

"I recently visited this KFC during a busy period, and I was impressed by how well the staff managed the situation. Despite the long lines, they remained friendly and efficient. However, I did notice that the oil used for frying the chicken might need some attention - it seemed off at times. Overall, the staff were great, and with a bit of tweaking on the cooking oil, this KFC could be a top-notch spot for a finger-lickin' good meal!"

Everything was hot and fresh. Enjoyed it all. They're currently only doing drive through. The dining room's getting redone. So getting through was fairly slow. Staff were happy and obviously trying to keep it all moving, but I wouldn't want to get there around a rush or in a hurry.

We ordered online, I was asked to wait, after 15 min I asked them why our order is not ready yet. I could not even see my order number on the screen and everyone was leaving except me! and Its been 45 min since it was paid and we expect them ready because its online and we are trying to avoid the queue. To my shocked, the manager told me that since they called the number and no one gets it, they deleted it! What a nonsense excuse! why would you delete the number when it's not even on the screen! He even asked me whats my order to my horror when they should see it on their system after giving my order number. After asking me nth times of my order number, I was given the food, stormed off furiously then found out I was not given the drinks and the zinger fillets that we customized! Do they know how to read the orders? I returned asking for refund with no apologies! Worse customer service ever!. On line is much worse than queuing and drive-thru!!