KFC (Chinatown Point)

There was this staff that i came up and NICELY asked if they have received my order (i was waiting for 45 mins. Didnt ask earlier cus its truly THAT crowded). Before i even finished my question, she stuck her arm to the side and told me to wait. Very normal staff reaction, nvm. I then clarified that im not asking if my order is still preparing, i dont mind the wait, i just want to ensure the order is received so that i dont waste my time waiting for almost an hour. She deliberately rolled her eyes and shrugged 3 times, and gestured the empty counter, thinking that i was still trying to check if my order is ready. Then she turned her back to me and watched her colleagues prepare the food. Im pretty sure her job is just to tie the takeaway plastics and call out order numbers, she literally was not doing anything else. If she were busy and stressed, i completely understand her frustration which could lead to her horrible attitude. But she was just STONING there. What is her excuse for being a sore human being? KFC, don't hire staff who cant do the bare minimum customer service, i wasn't even looking for customer service, it was really a simple question and answer interaction that any human being is naturally capable to do. Which she so clearly lacked. 100% not coming back here as long as this funny fella is around. I know i dont pay for the service, i pay for the food, but still. I would like to be able to check if my order has been received without an eye roll. It was a simple yes or no question left unfulfilled. Photo: Don't have a nametag and mask up (standard food attire) EDIT: lol right after i posted this review, i witness another customer asking her a question. Didnt hear the interaction though. The customer walked back to her group of friends and instantly bashed on this lady staff 😂 and mimicked the way she replied to her, "yea i will call i will call" in the most rude tone ever

KFC Chinatown point Rating 4.6 Sylvia Ang known as Ang Lay Kheng had KFC. 2 PCs chicken, large coke, salad & potato. The chicken is crispy. Coke large is enough. Had a good dining experience.

As expected when visiting a fast food joint in Singapore. Limited service. Ordered on the 2-devices available at the door. Free seating.. there's one wash basin at this outlet. Food was alright. We went for the Spicy Crispy version and it was OK.. no chicken breast this time.. just the thigh region and a drumlet. The mashed potato is good.. no lumps and moist. The coleslaw is better than expected. The fries.. cannot beat MacDonald's. Soda drinks are self-service and my ice lemon tea are prepared in the kitchen. Quick dinner before dessert. Nothing to shout about.

The breakfast wrap was tasty, but the portion of egg inside was too little. Overall, it was okay. However, this outlet has an issue since it’s located next to BreadTalk, the entire shop smells of baking of food. After dining in, my clothes and hair carried the oily smell, which was unpleasant.

Bought the new shiok package that should consist 10 chicken & 12 nuggets. So sus when i open the boxes in my seat that located exactly in front of the register, a staff member running to approach us, took the box from my hub hand and said she only put 8. And rushed back to give us the 2 and acted weirdly. We didn’t think that the nuggets also problematic, because we did take away, turned there only 10 not 12 🙄 the mac&cheese taste so sour i literally spit it out. Like they pour a bottle of vinegar inside. Never want to eat KFC again in SG.

This is one of the slowest kfcs here. They are very slow. Queues of 1h to 2h are normal during lunchtimes. The situation 2 years ago and presently have no improvements. The staff are slow and "bochup" even when they see a big group of customers going up to the counter because they have been waiting 30 mins or longer. It is bad to the extent that you hear customers demanding for refunds because they have waited longer than 60 mins. You are better off ordering delivery from this outlet

Today I met the Counter Auntie and Service Crew, I'm eaten all chicken breasts with meats. Worth it!!

Only 1 serving staff with pending 30+ orders and 20+ customers crowding at the counter. 30mins of waiting and my order number is still not on display screen yet.