KFC

This place is a glorious mashup of fried chicken dreams and taco cravings and I'm here for it. The staff was quick, friendly and didn't judge me for ordering like I hadn't eaten in 3 days. Bonus points for the sweet lightning mountain dew. It's basically liquid gold in a cup, whoever invented that deserves a statue outside the restaurant. Keep up the good work team-you've officially become my "I can't decide what I want to eat" safe zone.

I am extremely disappointed with the accuracy of my recent order. The items were not prepared correctly, and this is not the first time I’ve experienced mistakes at your restaurant. As a busy working parent, I do not have the time to repeatedly return to have orders corrected because of preventable errors.

Very good deals on delicious chicken meals. We tried the Tuesday $10.00 8 piece tender box. Very good. Also tried the Famous Chicken Bowl. Very good with mashed taters, gravy, corn and chicken for $5.00.

⭐️⭐️⭐️⭐️⭐️ Five Stars for Amber, the Drive Thru Legend! I’m not from Utah, and one thing I notice about this state is that the people are nice but the customer service here can be… rough. 😂 Restaurants, grocery stores, clothing shops you name it. It became kind of a running joke at work. Then one day we were talking about the one person who’d ever given us truly amazing service. One coworker mentioned their favorite Taco Bell drive-thru experience, another said theirs was at KFC. We’re all laughing, comparing stories, and then it hits us we’re describing the exact same person! Because it’s a Taco Bell kfc combination restaurant.. Same energy, same kindness, same cheerful voice through the speaker. I went there recently and asked and I believe her name is Amber. Amber is that rare kind of person who makes your whole day better in a 60 second drive thru conversation. She’s friendly, upbeat, genuinely happy to see people, and she somehow manages to make you smile before you even get your food. That’s talent. Amber, if you ever read this: thank you for being a bright spot for so many people. You deserve every raise, every good thing, and all the luck in the world. I hope your pillow is always cold on both sides, your fries are always hot, you always find lucky pennies, and your playlist never skips your favorite song. Thank you for reminding us that kindness and joy still exist even at a drive thru window. 🌮🍗💛

The young kid that was working the register on Saturday, Oct 18, 2025 in the Heber UT location was so polite and courteous. I didn’t catch his name but we were very impressed with his customer service skills. Give him a raise!

Hubby ordered the 3 chicken strip meal at the Heber KFC. He got uncooked chicken strips with gray breading. No receipt was given and he can't go back to complain! He's in his dump truck doing a job in Heber and now has nothing to eat!! DISGUSTING!!! Hope this place goes out of business soon!!

Got the 800 calorie chicken sandwich. Was awesome. The area is okay. Love the food though

Came at 7:30 PM and on a Saturday night. Fresh hot food that tasted great.

I had ordered from here on door dash and got a couple things. The spicy chicken sandwich was worth it and the 3-pc chicken was alright it didn't blow me away or anything didn't come as hot as the sandwich the fries were a mess, but their biscuit was really fresh. Might order just the sandwich again

I ordered a three piece chicken meal to Uber Eats and the food was absolutely in edible. The chicken was so tough. It was like beef jerky you had to chew it 50 times at least even swallow. The macaroni and cheese was awful. The pasta was overcooked and mushy. I will never order from KFC again, it was really one of the pieces of chicken was burned and it was very expensive because I went through Uber eats never again

We ordered Kentucky Fried chicken for lunch today and the damn chicken was rougher than beef jerky and I got chicken strips. Nasty nasty nasty.

The staff were amazing. Have never had better service at a fast food restaurant. The man working the counter was very friendly and attentive. Interacted with every customer. Clean and well kept area.

The staff its amazing the place is amazingly clean but the food was cold i love kfc but i like my kfc freshly made not cold chicken or cold mac & cheese

I'm not one to write reviews but I felt this experience left me needing to. I just got back from an all day fishing trip smelling like mud and fish, and I needed something to get me home. I saw this as the first restaurant and ran with it. I'm a frequent kfc enjoyer, most being mediocre but enough to get by. This kfc experience was the best I've ever had. As soon as I step in all dirty and gross, the worker there Audi greets me and asks me how I've been, and after I put in my order, he even spells my name right. The food was genuinely the best KFC food I've had, best pot pie, best quesadilla, and the best of best fresh biscuits I've had. Audi kept great conversation and the experience left me feeling better and more comfortable than when I went in (smelling like the bottom of a lake). Props to Audi and the KFC - Taco Bell on main for the perfect service!

Marae served us and was absolutely a sweetheart! fantastic personality and a great smile! I hope everyone who comes to this establishment gets to be served by her!!! Also the food was good and very clean restaurant! It's both a KFC AND TACO BELL

As far as a Taco Bell and KFC mash up can go, this place is pretty decent. The dining room was bright and clean. The food was hot and the service was fast and friendly. No complaints here!

Over a 30 minute wait for "fast food." Service is faster in every dine in restaurant in town. I get it it's 2020 and the world is falling apart. Their is an acceptable level of extra wit due to the pandemic and their is just flat not giving a crap about your guests. This is unacceptable.

Unfortunately today was strike three for me. I've come here a few times and each time they either get my order wrong, or they don't give us napkins/silverware. My wife basically had to spell everything out for the drive through guy, he still tried to give us the wrong food and drinks. I can usually look past simple stuff like I forgot your straws or maybe even the wrong side with my meal here and there, but this place is a perfect example of why fast food workers don't deserve $15 and hour.

First of all, Yelp sucks, they don't want to allow you to leave negative reviews...but i digress, this KFC in Heber is disgustingly greasy, delivered the wrong food...DO NOT order from here. And Yelp, get it right! TAKE negative reviews!!!!

According to our receipt our cashier was Jacob. And let me tell you he is the entire reason I rated this 5 stars. He is the epitome of the face every manager wants to greet every customer. He was fully attentive, very accommodating and offered suggestions. They had run out of cookies that go with our $5-fill-up (probably due to it being prom in town and the teenagers depleted the stock) so they gave us a red velvet mini-bundt cake as a substitution. It has been awhile since I dined in KFC. Jacob whet my appetite to come back. And the $5 fill-up was surprisingly delicious.

I love KFC. I think it is so delicious but you kinda just have to know what you like. I like a four piece chicken strip box with extra gravy and two extra biscuits and it is amazing.

Best KFC and Taco Bell I have ever been too. Overall everything's really good , service , cleaning , and food. What I love about this location is that the service it's really fast. I am really satisfied with the employee's that work here good job!

Wow, this place is completely mismanaged. Went to buy a five piece meal for a clearly posted price At the drive-through window. At first, they didn't want to honor the price. I had to drive around, take a picture of their board, wait for them to serve people in front of me before getting back to the window, show them the picture. Some unprofessional swearing/cursing took place regarding the price outside. They decided finally to honor the price when I insisted. Then, on the way home I noticed that instead of giving me a five piece they gave me a four piece. As if that weren't enough, they had also forgoten to include any sauce. And if THAT weren't enough, the Manager failed to call me back despite agreeing to do so. The only reason I had noticed about the price in the first place is because I know that I had been given the wrong price in at least two other instances before this, so it seems that they are constantly making mistakes to the detriment of their customers. It is amazing to charge $10 for five chicken tenders in the first place, when they are no better than is served at any other fast food chain for less than half the price. Forgetting to give you Sauce and giving you bad customer service is just the frosting. I'm done with KFC.

Pickins are pert near slim with this virus supposedly hitting again and I had a family to feed in a mobile domicile. Being from KY, we are great fans of the Colonel and luckily, I was able to score a bucket of chicken to place on the table once't we reached the park. The little feller met me at the door with two bags full of carb filled crispy goodness we had been missin' since leavin' old KY. I have seen one Waffle House and one Cracker Barrel (none of that sweet cornbread crap) in Colorado since I ventured west. How folks live out here claiming green chili is the answer to every dish is beyond me. They have obviously never had country ham or a Kentucky Hot Brown or Fried Green Maters. Sad world we live in. Ain't no fried catfish with hush puppies neither!

Chicken was good, but is there a potato shortage happening? We got two sides and this is the amount of potatoes we got. Barley half a containers worth. Also no throwing in butter and honey? What are you doing?

Literally the WORST SERVICE. The drive through is the only thing open and we waited over 30 minutes for our food. When we finally got to the window, the employee didn't even know what we ordered. The rest of the employees were sitting on the counters and playing LITERAL tag with each other. The employees were completely rude and didn't even acknowledge the wait. They were also out of corn and chicken. How is KFC OUT OF CHICKEN?? When we finally got our food, it was COLD. How did we wait that long for COLD FOOD? This is the most ridiculous thing I've ever spent money on. If I could give this dumpster fire a negative review I would. It's not even worth zero stars. Go somewhere else and save your money and time.

Terrible. We ordered the guy goes "we have dark meat" I don't even think he knew what we were even trying to order. After he understood our order he goes okay great tells us the total and says we have no sides! Still trying to charge us the full amount with out the sides! You can't do that, very disappointing don't go here..

If I could do a lower star I would. We went there on a Saturday night and they had no sides, no biscuits, nothing all they had was chicken! I didn't order anything and I had to still wait in the line! Terrible service always

This KFC joint needs some fixing, seems the trash has not been attended regularly, it's full, trash is piled up and really filthy. I felt bad for KFC for this as it has always been my fave fried chicken. Not now, but hopefully they listen to this. The chicken seems to smell like raw, they need to cook it at the right time. Gravy is excellent as always!

I called them since their store wasn't showing up on the website. They said they were only doing drive thru orders since they were short staffed. Ok. I get it. No problem. I drove over and pull up to place my order and the guy said KFC was closed. This place shares locations with Taco Bell and he said only Taco Bell was opened. They could have said that on the phone. Booo!

Went thru drive up 6:45 pm. No KFC except popcorn chicken. Wow Kentucky Fried Chicken out of chicken why not just close the doors. Ordered Taco Bell reluctantly. Got to pay at window 1 employee wearing mask down around mouth but not nose. 1 employee wearing a bucket on his head. Real professional NOT. Have been going there for years but after this I will consider any other restaurant in town 1st. Truck behind me drove over curb to Lee's parking lot and left.

No longer serving baked chicken????? Really, they were rarely able to keep it in stock even when it was SLOW and off dinner hour. The place, most often, FILTHY!!!! I do not pay a premium to have to ask my table, the floors, the bathrooms be cleaned when I walk in the door and there are few t no other people and staff standing around doing nothing. This franchise owner clearly does not understand the business and is unable to offer suitable training or management. SAD!

they are always out of everything. like midday on a weekday. how does that happen? also soda was hella flat. do not recommend.

Came through Heber City around 9:30 pm. Saw KFC and knew they'd still be open. The dining room was open til 10:00 PM. The staff was very friendly. Half of the dining room was closed off, which I assume was because they had cleaned it in anticipation of closing. The open dining room had more dirty tables than clean. We ordered the chicken strip meals. They had to make more mashed potatos which were delicious and fresh. Unfortunately the chicken strips were a bit dry and chewy. Not their finest food. We've all had a less than remarkable meal at some of our favorite restaurants. I'd give them another try the next time I'm in Heber City.

Dirty filthy and disgusting, change you oil, clean your tables and hire competent help, the chicken , half size pieces and greasy, salads were stale, need I say more, WARNING STAY AWAY

If I could give zero stars I would. Quite possibly the worst KFC/Taco Bell in existence. Seems like they are always surprised that someone is ordering and I've never been able to get my food in less than 15 minutes regardless of how busy or slow they are.

For a location that only sells chicken it is very peculiar that at 11 in the morning they have 11 piece of chicken left #wtf

WARNING!!!! This KFC is notoriously slow. If you get in the drive through line you will most likely get stuck in it for 15-20 min.minimum. There is no way to get out of line when you get in it. I wish badly they learned from the other fast food chains and would have you drive around if your order will take a bit. One time the guy in front of me ordered 20 tacos and the line never mover for 25 min. Good luck KFC keeping customers in Heber. This one is DONE!

Friendly staff and the chicken was the best out of about 8 KFCs on my trip.

Avoid like the plauge!!! Unless your getting just a biscuit...those are ok. But don't get any deserts here either and don't expect high quality service, especially in the dinning area.

If you want to play russian roulette with your order go here! These guys consistently get the order wrong, and I am not talking about complicated orders, just what is offered on the menu. This is a Taco Bell/KFC. Make sure you check your order before you leave, chances are it is wrong!

KFC is KFC, and they have it down. The thing that gripes me lately is the way the chicken is getting smaller and smaller. Miniature chickens is what they are serving now days. Pretty sad. Typical corporate America, give the people less and charge them more. Heber location is no different than the others country wide. We all need to speak out before they are serving chickens fresh out of the shell.