KFC

The dining room of this restaurant is absolutely filthy. I’m not sure if they have a staffing issue, or if the staff they have are simply lazy or demotivated, but I hope the health department comes in here and inspects. There is no way this level of sanitation is legal.

I just waited fifteen minutes for this, had to sit and watch as people came in and out ordering big family meals, at first I figured that it was being made fresh but no. I had to cut to the front with attitude, for them to just grab it out of the trays and hand it to me in second, this is one of those times you kick yourself for trying something new

This location is the best! Service is fast and friendly! Everyone is smiling and very welcoming. Food was hot and the order was precise. I ordered for 6 people and they didn’t miss a beat! I’ll definitely be back!

I just came to KFC to get food for my friends at work. The attitude of the workers were pleasant and the food came out quick and was delicious. They also handled a customer who was having a hard time, with care and did their best to handle the situation as best as they could. 5/5 stars, will come back again.

Absolutely freaking ridiculous..from 6:52pm to 7:38pm waiting on my freaking order. Watching people coming in and it before me and after him...pissed is not the word. I had my 8 month old with me waiting this long DO BETTER‼️

I am very upset. Yesterday I made a purchase at your restaurant at 8 at night and paid with my card. It was the only purchase I made with that card that day. Now this morning I realize that they cloned my card. There is no doubt that it was the cashier who served me last night. I hope you review my comment.

I always have to wait for food. This order is never right. They cleared my order out and I waited forty five minutes for some crispy chicken.If I could give it a zero stars, I would

Had more cravings for KFC met with a dasher 15 minutes away. The sealed package kept my Chicken nice and hot. I highly recommend this location.

Timothy is a good service and has good customer service and take care of the customer.

I haven't eaten at KFC since my early twenties. Since I have never tried their tender I said why not give them a try. I requested my order be prepared fresh for a quality experience. Tenders: They were considerably better than I anticipated. Good flavor, moist, lightly seasoned and the batter was crispy. Biscuit: Soft, buttery, and soft Coleslaw: Definitely could have used more slaw dressing. Because it felt as if I was eating dry cabbage and carrots. I would recommend this meal just with different side.

With this cold weather, I wanted some comfort food. I hadn't had a chicken pot pie in a while, so I ordered one online. Often times, I have to tell them to really brown the crust. Since I ordered online, I wasn't able to have that conversation. So, I was expecting to have to stick it in the oven for a little while longer once I received it. To my surprise, it was browned just the way I like it. Kudos to KFC.

Today the manager Norma called me and apologized! Told me to come in a she would make it right, so I went their at lunch time and she replaced my order at NO charge. This was very nice and considerate way to keep your customers coming back. Thank you Norma, I appreciate you taking the time to correct what happened.

My husband and I went to this location and the service and food was great. I would like to thank Alex for extra great customer service, he flagged my husband down because I had left my purse at the table. I called and thanked him, however I wanted to post it as well. Thank you so much and God bless you Alex. We will eat here again.

This place is dirty with lots of flies. The trays they put your food on look like they came from a recycle bin; they look old and dirty. They counter tops near the register were dirty. The drink dispenser was dirty. Honestly, I don't think they would past health inspection if it was based on the inside of the restaurant area. My chicken (original recipe) was over cooked the skin was hard. Skip this location and go to Story Road between 183 and Irving Blvd.

What a joke! Will never return! First, the 3 ladies in the drive thru window didn't speak enough English combined to accurately take my order. Then they had run my credit card while I was trying to complain about the price. The explanation was we already ran the card! (Because you knew you had done wrong!) Then, as I mentioned, rang the price incorrectly. A 4 piece grilled dark, chicken only shouldn't cost $7.00. Go next door to The Market, get a rotisserie chicken for $5. Less salt, better service. Did I mention the grease from "grilled" chicken poured out of the box onto my jeans? 1 Star. Worst KFC ever!

We've been to this location many times and they're usually very good. However the last couple of times has not been very good. The coleslaw has tasted old and dry and tonight we asked for all white meat chicken, paid extra for it and still got mostly dark meat. Not sure we'll go back.

Always fast, never a line & they always get my order correct. Okay honestly tho it's chicken - so it's hard to mess up in my opinion. Haha. Just an occasional guilty pleasure of mine.

Will never ever go back! Didn't receive all items paid for and didn't want to drive 15 min back to location after got home and realized it. Called and a man asked if I wanted to come back and get them. Said no, will get then another time so he took my name and said he'd leave a note for the manager. Great. 13 days later. Finally get back there to get the rest of the food I already PAID For, even showed her my receipt and gave her my name and the whole story, twice, and the girl told me she couldn't give me my food bc I didn't know the name of the guy I spoke to and there was no note, and said I was supposed to come back same day. Really? Ok, told her I already paid for the food and I wanted to get it please. She refused. Asked why I didn't come back earlier and waited 2 weeks. Told her i wasn't given a deadline and they took my name and I was going to file a complaint and blast them online. She spoke to someone inside in Spanish for a while and I kept sitting there and they finally gave me the food. A guy shoved it out the window and said here! I said so there was no note left for the manager like I was told? She translated for him and then said he was the one I spoke to that night when I called., he remembered. Wait, but he spoke English to me on the phone!? Wth? Whatever. Will never go back.

Management sucks. I think they need to look up what the meaning of customer service is. I will not be back. Man, I have to give you'll a star to post my review

This KFC is one of the decent ones across the DFW metro area. Their food is hot & fresh made to order. I would highly recommend getting a mixed bucket of original recipe & grilled chicken so you get the best of both. Other stuff includes the chicken fried steak, extra crispy chicken (if you're up for extra crispy), hot wings, the KFC Snackers...heck, try everything off their menu.

This is now my second time at this KFC location and both times I've had to wait 5 to 10 minutes for my food to be brought to me outside of the drive-through. They don't seem to be very organized or have most of the food ready when you order it. Don't really know the point of calling us fast food because it is not.

I say 3 stars only because drive through employee was friendly. Other than that it wasn't the best experience. My food was cold and I ordered mac and cheese along with 4 other different sides for the family deal and all I got was mashed potatoes...

My dumb ass stopped by this sorry kfc again tonight and guess what?... out of chicken AGAIN. i guess it is too hard or expensive for a chicken place to make chicken... or maybe the employees know if they say..."that will be 8 minutes" you will drive off. Go ahead and close your nasty business.

I wish I could give this place negative stars or a turd emoji to describe the atmosphere and lack of anything decent or good in the world. Every time I go they don't have any chicken prepared which mind boggling seeing as how they sell chicken to keep the lights on. The final straw was when I went to get some wings and they told me it would be a 10 minute wait and then 15 minutes went by and the guy came and told me they burned the oil and it would be another 10 minutes. After 20 minutes of waiting I pulled back around and had a screaming fit into the window demanding my money back and I haven't been back since. This place is a punishment for bad karma or something you did wrong in a past life it's the most awful experience I've had to suffer through. There's a special place in h e double hockey sticks for the perverts running this place.

All I wanted was 3 pieces of chicken. The girl at the counter said she couldn't do that? What do mean you cant sell me 3 pieces of chicken??? Its not on her computer??? What??? Right around that time someone else walks in complaining about their order so I decided to leave. There is something seriously wrong at this place. WTH. Ended up going to golden chick. Wow it was a lot cleaner than the KFC.

Don't eat here!!! Super slow service, leaking roof, completely wrong orders! Save yourself the trouble. This place is completely run down. Maybe you might have better luck in the drive thru but don't step inside. It will make you want to go home and take a shower, just plain gross.

The health department should shut this place down! Chicken was not cooked all the way, corn had turned brown it was disgusting! Second time in a row it was this bad, there won't be a third. Especially with the new chicken expressing in 183 opening!

Stay away, this store will always get your order wrong. I've been there 6 times so far and every time I had to correct them for something that was missing in the bag. Also, their chicken and biscuits were dry and hard, almost as if they had been sitting out for quite a while.