Richard M.
Yelp
Food Quality Unknown
Food Value for Dollar Unknown
Service Speed 0/5
Service Quality 0/5
Overall 0/10 F
I came in with my son for breakfast Friday morning. With no one in line ahead of us, and only two parties dining in, I thought this would be a good experience.
The waitress who saw us come in did not offer to help with getting a high chair for my son when I told her we would be dining in. She was not busy, as there was no line. I gathered my son and high chair to our table and waited a bit before getting menus. She asked us about drinks and we got water.
After waiting for 10mins with no service from her, I watched 3 mobile orders and 2 more carry out patrons come up to the counter and get served while my son and I waited. A total of 15 mins passed before she came back and helped us. By this time I knew this server was slow and did not prioritize actual quality customer service. I was annoyed when she came to the table after being ignored for so long and asked for my order.
After waiting for my breakfast order or pancakes and fruit, she comes out literally 20 mins later to tell me they didn't have what I ordered. During this 20 mins all other dine in patrons had left and we were waiting for our food in an empty restaurant.
What took 20 mins, which was now 35 minute wait for you to tell us the bananas for the pancakes were not in stock? Why did you wait, knowing I had a hungry toddler, to inform us you didn't have the food we ordered?
I asked for something else and after another 10 mins of waiting (now a total of 45 mins) in a nearly empty restaurant I decided they were too slow and we left.
The waitress is terribly trained, the kitchen is slow, there is no quality about the service here and they are managed extremely poorly.
Pathetic