Kimpton Armory Hotel Bozeman

When we arrived at the Armory we found it really difficult to park out front as the hotel was super busy, due to the July 4th weekend. Once inside feeling slightly stressed due to the situation outside and with two dogs and luggage, I was met by Taylor who was the most friendly upbeat person I’ve ever been greeted by at a hotel, she checked us in, explained all the amenities and totally made me feel better about our stay. |We were allocated a one king studio, which was really nicely decorated, the bathroom was immediately on the left as you entered, it was nice but nothing special, it had a large cubicle shower and really nice toiletries. The shower could have used some mildew and mould remover around the seal of the shower at the bottom. A small closet was to the left of the bathroom, which had a safe, lovely bathrobes and slippers. |The main part of the room featured a really comfy king size bed, two side cabinets, a large tv and a cabinet featuring drawers and a mini bar. |Behind a dividing wall, was another tv and a sofa, which really needed cushions as the arms were hard as hell. There was also a writing desk and chair. Overall the room was really nice, and with a great amount of space, especially as we had two dogs. Incidentally Kimpton are one of the few hotel brands who still don’t charge for pets, they did however have a $35 per night resort fee for the amenities which we never used, and $45 valet charge. The valet guys were really good and very friendly. |All in all we enjoyed our stay at the Kimpton, the only reason I didn’t give 5 stars was the pinky mildew and mould on the shower, which for this calibre of hotel should be noticed and dealt with.

We choose to stay here when we are in the area. The suites are spacious and very comfortable! This last trip our son was unfortunately sick. Josie at the front desk went above and beyond for our family. She sent a microwave up with a bag full of get well items! That's service at its best! Thank you for the wonderful stay! Josie your the sweetest and thank you for your kindness!!!

We were so excited to stay here! Got to the hotel. Hard to find parking. Valet was busy. The gal at the front desk said our only option was valet due to the downtown location. Meanwhile after checking in, we walked by a parking garage one block east with plenty of room to park. Elevators were dirty. Our hotel room bathroom fan was clogged with dirt. Shower pan was grimey and tile stained with mildew. Went to the rooftop pool and all gray sofas were stained with food and dirty. The glass surrounding the pool was so water stained you couldn’t even look out at the gorgeous views. For the price, it’s so not worth it. Definitely not a 4 star hotel. At most, a 3 star with 5 star pricing. Very bummed.

I have been here several times but this was a bad experience. The staff is super friendly but I never could get all my room issues fixed . I walked. In and noticed the door knob to the closet was loose and needed to be fixed . The knob on door wouldn’t turn . A engineer came and fixed it . The bath tub wouldn’t hold water and it was fixed for a day only to be not working the next day . The next issue was the AC which wouldn’t cool room properly . That was never fixed . I also had 2 lights in room that flickered constantly . One was fixed the other needed new parts which would be in after I left . . I. noticed several bad reviews on this hotel since I was here last . This isn’t a 5 star hotel , not even close .

This hotel is REALLY LOUD. If you want quiet don’t stay here. 1. No one answers the phone - room service and front desk - or anyone when you use the hotel phone 2. I am on the eighth floor and above me is constant noise - music/banging/moving furniture. I called to see if it could be quieter by using my cell to call the front desk and nothing changed. Haven’t been able to sleep. It’s also really annoying hearing furniture scraping on the ceiling every minute or so. 3. i don’t think they even have a concierge - had to arrange my own pickup to the airport when I called they gave me a number of a taxi company. That’s fine but not the service from a five start hotel 4. They are supposed to have a nice roof deck. I have no idea couldn’t go because of a party (the one keeping me awake). 5. Location is great 6. The rooms/service/lack of availability of amenities (upstairs roof deck) definitely does not make this 5-start quality at all (and I have stayed in many high end 5-start hotels - this hotel is definitely not). More like 3 stars. If you do plan to stay here anyway I would advise you make it clear you do not want to be in a room that will be disturbed by a party. They should reserve the rooms that will have noise disturbance for the people attending the party. On my second call I was told they could make the noise as the party rented the area and there was nothing they could do but send up ear plugs and I could speak to a manager about it in the morning when they came to work (I didn’t ask they offered. But it shows no one is there to supervise while a very loud party is going on). It took three calls total and the noise did not quiet down until 11:30 PM. I waited an hour in one of their restaurants the next day for dinner. I went to this one because the other was closed and again room service was not answering the phone. Again a large group - when I got there only a few people were there - took over the entire restaurant. Walk ins waited an hour and still no food meanwhile the group all arrived after us and were fed happily. Don’t recommend this hotel AT ALL. Five stars is totally not even close. Air bnb is the way to go.

Great hotel within walking distance of all of downtown Bozeman. Very nice rooftop bar and restaurant. Our rooms were clean and looked brand new. The only complaint that I had was that the rooftop hot tub was being repaired on our night there. Other than that, is was a great stay with everything we wanted.

Gretchen , Josie at the front desk are wonderful. The valet attendant are always going above , and beyond for the guests. Gretchen is wonderful at giving directions. I like the idea of giving personal wake up calls as well very personal touch. The only thing is that my wake up call was 90 minutes late I asked for 330 am, and the call came at 500 am. When I checked out Monday morning the ladies working the overnight shift were very pleasant to deal with . Housekeeping staff is amazing. The room is wonderful but the phone should be next to the beds,. I never stayed in a hotel that had the phone on the desk perhaps having two phones in the room is something to look into. You need to have printed out directions on how to use the coffee maker. The screen thing on the night stand that shows you stuff about the hotel is a waste of time all it is trying to do is to get you to dine at the hotel restaurant which I'm sure is a great option but there are so many great restaurants within walking distance. You should place comments cards in the rooms for guests to fill out. I don't like the fact that you allow pets either. Pets should stay home where they belong. God Bless you ALWAYS AND FOREVER thanks for reading my review, and thanks so much for a great extended business trip recently.

Spent 3 nights in May for my son’s 6th birthday. Greeted with a very good Manhattan and a room upgrade after a 5 hr drive, record player in the lobby and is a nice touch. Staff is friendly and helpful, beds are firm with soft topper. Fielding’s is pretty good for a hotel restaurant, a bit pricey but everything well-executed. Rooftop hot tub has 270 degree views of the mountains and is great for kids, didn’t try the tapas bar yet but it was busy all weekend. Can’t wait to come back with the wife for a concert at the venue.

Beautiful hotel in the preserved and renovated armory building. Staff, rooms, food and drink all fantastic. Fun downstairs bar with live music, and great views from the rooftop heated pool and restaurant/bar. Fielding's breakfasts were delicious.

Check in was a breeze. Nice entry and lobby. The 9th floor bar is great minus the service. They are not organized. You can't walk to the bar and order if you're at a table yet the servers don't come by. Seemed they preferred to huddle and chat and when we asked repeatedly for a server no once seemed to know who's was covering our table. The cocktails were great. We didn't eat there as we had dinner reservations elsewhere. But a nice meeting space. Had breakfast in the lobby restaurant. Food was super fresh and the staff were very pleasant. Valet takes the cake. The most accommodating, efficient and friendly group!

We have stayed at many Kimpton properties but the Kimpton Armory is definitely one of the nicest properties in terms of cleanliness, staff friendliness and modern decor. We loved our room! Right in downtown Bozeman, you can easily walk to numerous restaurants and shops. Our room included a separate spacious seating area with a coffee table, TV and large windows. No closet but plenty of room for luggage and to hang clothing on available hooks throughout the room and restroom. An iPad runs the room controls and check out. We didn't use the pool or dine at the main restaurant, but we ate at the Sky Bar and enjoyed the beautiful Montana views. There is no onsite parking except for valet. The only other option is to overnight street park if you can find it. Not knowing about the safety of overnight street parking, we elected to pay to valet park. We look forward to returning next year!

Total Catfish. The pool is an oversized bathtub. The elevators went down twice during our stay. The AC is temperamental. The bath towels are super old and fraying. Speaking of bath towels, they only provide three, which is awkward when there's a party of two and you both want a clean towel for the day and morning. The duet duvet cover was strange. The cover was all open, not securing the duvet, so the unwashed duvet is basically on you. If you need to talk to the front desk... Good luck because you'll get their voicemail. Very rare when a human answers. The only positive thing I can say is the shower is very good. Strong water pressure and the shower head was high up.

Love, Love the Kimpton! Our pups appreciate all the amenities for traveling poodles & the extra care by the staff.. They actually "puppy sat" for us, behind the desk for our wedding events! Aloha & Mahalo To y'all !

I cannot recommend this hotel enough! My husband and I stayed here on the first and last night of our honeymoon and the hotel staff went above and beyond to make us feel special and welcome. The rooms were spacious and clean. We did not eat at any of the restaurants but we had a drink at the tune up bar and the rooftop. The drinks were good and it's nice that you can take drinks to the pool area if they put them in a plastic cup. The pool is the reason I booked this hotel and it was sooo worth it. We went in mid September as it was starting to get cold so it was heated more like a hot tub than a standard pool. The views from the pool are amazing. I'd definitely stay here again.

We stayed here last month for parents weekend. The prices were sky high all over town due to the busy weekend. The rooftop bar was fun but the restaurant on the main level was completely overpriced and a disappointment. One unfortunate thing that happened was one morning the boiler went down and we had no water for several hours, they did comp 20% off the room because of this. Also, the bathroom floors are freezing cold. They should have installed heated floors in the bathroom, just saying.

Amazing hotel to stay at for a trip in Bozeman. Staff was friendly, from first walking into hotel, the valet always opens doors for you and greets you. Check in is seamless and room was clean. Love the amenities they provide. This hotel is also so close to the main street, it was easy to walk to all the food and shops around. Rooftop bar is also a very nice touch to an already great hotel experience!

Ok...went there with the gals that were still in town from homecoming last weekend. I thought this place was really fancy and I expected the prices to be pretty high but it wasn't that expensive. We all had a drink (or 2) and split a couple of appetizers. Or server, Rocky was awesome and very on top of everything. I'd definitely recommend this place and hope to visit again soon.

This is a terrible hotel. Very poorly run. Our room wasn't ready until 5:20pm - 2 hour and 20 mins after our guaranteed 3pm check in. And when we finally got our room neither the TV or phone were working and the bathroom was covered in long black hairs. This hotel is in a great location but clearly poorly run.

A near-perfect hotel stay! We thoroughly enjoyed our stay at the friendly and beautifully-appointed Kimpton Armory in the heart of downtown Bozeman. Our suite on the fifth floor was spacious, thoughtfully furnished with comfortable modern furniture, and quiet. Everything was perfect. The bathroom is large with lots of floor and counter space. Ample storage space in two dressers and closet. Really friendly staff! The Kimpton is perfectly located in the downtown area close to great restaurants: Revelry and Jam! cafe.

Great hotel just off the Bozeman main street. There is a parking lot around the corner and we parked our rental car a block down in a parking garage. We normally stay at Marriott hotels and this was a great first experience at an IHG hotel. There is a little happy hour that I believe is daily. They had local beers to sample! Our room was on the 5th floor and it was well stocked. There were candies and snacks to purchase as well as a tray of drinks. I thought it was a nice touch to have an umbrella in the closet as well as a steamer and yoga mat. I've never seen either in a hotel room. The bathroom was spacious and I really enjoyed the wooden pegs to hang the bath towels on. Often, I find that there is only 1 bathroom towel hook or only a towel bar on the shower door. There was plenty of room to hang towels without them slipping off. There is a bright light that stays on all night emitting from the thermostat but otherwise, there were no complaints about the room. We ate at Fieldings for dinner on our first night and it was a solid hotel restaurant. The rooftop bar looked very nice as well! There was a wind advisory during our stay so we did not get to enjoy the pool. The Front Desk and Valet staff greeted us whenever we were coming and going and always helped to open the door for us. Overall, this is a great hotel and I would recommend anyone coming to Bozeman to stay here.

Attentive service with periodic check-ups! I stayed there for 4 evenings and I think the attentive customer service stands out most of all. Upon a very efficient check-in, in about an hour, I get a text asking if everything okay and if I have any questions or need anything. I did have a few questions, where were promptly answered. Then the following evening, I get another text to check up on things. Almost like a concierge a text away. Anything requested; whether additional bottled water or information is taken care of right away. The hotel was a refurbished armory about 1-1/2 years ago (hence the name), but everything is modern looking. I did not get a chance to go to the rooftop bar and pool, nor the in-hotel restaurant during my stay. Room comes with a well stocked mini and snack bar and also a nice assortment of other adult beverages. Other things in the room is Kuerig coffee maker, safe, umbrella, bathrobes and some of the other normal stuff. The only thing that interestingly was missing was an ironing board and iron (for the business travelers). There is a complimentary happy hour with some wine and local beers between 500 - 600 PM, so a nice way to end the day, hang out with people you are traveling with. REALLY generous wine pours and after an hour, a lot of people have a warm and fuzzy feeling, and it's around the time to start making dinner plans! So I would say give this place a try. I definitely will keep it in mind if I'm in Bozeman again!

Let me start by saying that there is a lot to like about this hotel. Location is great, it has a charming feel to it. Our experience however was completely ruined by the fact that we specifically chose this hotel for the rooftop pool and weren't told until check in that the pool is closed indefinitely for "maintenance". They waived the $35 daily amenities fee (obviously) but this doesn't change the fact that we are traveling with kids and now had to completely change our game plan for our stay in Bozeman, not to mention spend more money than planned finding alternative things to do. The front desk woman told us they "hoped to have the work completed in a day or two"...well, please see attached pic for what appears to be a complete renovation of the pool that could have and should have been added to their website warning guests ahead of time, to allow for changing of plans.

We had such a nice stay here the last week in February 2024. The breakfast at Fielding's was delicious (I recommend the huckleberry smoothie + french toast). Our one-room suite on the sixth floor was extremely comfortable. The service was phenomenal & the staff was super friendly (seriously thank you SO much to Taylor, Amanda, Emma, Jean-Paul, & literally everyone). The heated rooftop pool was absolutely delightful. We took advantage of the free snow-shoe rentals for one day as well! And you cannot beat the incredibly convenient location right downtown. Easily my favorite hotel that I've stayed at anywhere in the continental US. We'll definitely be back!

ABSOLUTELY THE BEST HOTEL WE'VE ever had the opportunity to experience!!!! Long review warning, but every single employee we encountered enhanced our entire TRIP. I'll start with the gentleman who greeted us, Jack. He held the door open for us and helped me personally multiple times in our 24 hour stay. Jack personally came up to our room on the 6th floor to pick up my car keys and move our car from the 2 hour parking area to the valet garage and out of the rain. Jack also was the helpful person who brought a humidifier up to our room at midnight to help our baby sleep better. Joe was the late night front desk person who found said humidifier. Daphne was the AMAZING HOSTESS who went out of her way and literally came out to the pool in pouring rain to not only ask us if there was anything we needed but continued to check on us and also bring us cocktails as we soaked in the 95 degree roof top saline pool! She also preemptively made us a dinner reservation as the roof top restaurant for when we finished up showering. We only at appetizers here as we wanted to try Fieldings on the first floor of the hotel. I called them to see if we could snag a table though it was short notice. The host (which I wish I had gotten their name) simply said, give me your name and enjoy your appetizers, I will have a table ready for you when you arrive. Not 20 minutes later we are sitting down at a great table next to the bar and our server, Shay, is bringing the bottle of wine we ordered. Shay was so sweet, and made GREAT food and wine recommendations. My husband was very tired and returned to the room before his food came and Shay took the initiative to box up his dinner and keep it warm as we asked it not be sent to the room. She checked on us frequently and made fun conversation with us, she was a great addition to our experience. The bar tender who I also wish I remembered the name of was from Arizona which is where we were visiting from and also brought great laughs and conversation to the table. Katelynn, Kate and Grace were at the front desk throughout or visit and absolutely SO kind and helpful to us. They provided our room with a sound machine for our baby, allowed us to move our check out time to 3pm instead of noon, provided complimentary wine to my friend as he needed to get some computer work done in the lobby AND gifted our daughter with a little Kimpton toy Bison that she absolutely loves! They also tended someone else's dog behind the desk so they could go enjoy the town and dinner which allowed us the privilege of playing with the dog too. We enjoyed live music post dinner in the basement bar and slept AMAZINGLY in the dream beds the rooms offer. Connor allowed us to park the next day right in front of the hotel as it was raining very hard and we didn't plan for that and had not had a raincoat for our baby or selves. It was absolutely without a doubt the greatest hotel/ hospitality experience I've ever had the privilege of encountering. I've stayed a quite a few hotel in my time as it's something I really enjoy doing, but out of 9 countries and well over 200 hotels on my radar, THE KIMPTON HOTEL IS THE BEST WITHOUT A DOUBT!!!! Thank you to all the staff who truly created the greatest vacation we have had in a moment. Traveling with a baby can be difficult and exhausting. You really provided such a solid experience. Thank you.

Very nice hotel. Clean. Rooms are large. The robes provided are amazing. The pool was 103 degrees and sooo relaxing. The only complaints are the lack of parking which is an issue in Bozeman. And the steps up to the hotel with the broken banister.

A local friend recommend my family of 5 stay at the Armory for our spontaneous, 2 night stay, for a quick day trip to Big Sky. Coming in from Southern California, we were excited to see that it reminds us of some of the modern and upscale properties we're used to back home. However, they've done a stellar job at maintaining the Montana charm and vibe. The manager Caitlyn was amazing and went above and beyond to accommodate us! There was a hiccup with connecting rooms but she quickly jumped in to resolve the issue. With the help of the front desk attendant Lexi, they made sure we felt welcome with a glass of wine and room credit! Thank you so much Caitlyn for taking customer service to the next level! Friendly and personable! What an asset to the Kimpton family! Rooms & Bathrooms: super clean & modern. My room even smelt like essential oils which I LOVED! Hand written notes and thank you texts! Class act! Sky Shed: rooftop bar has a swanky fun vibe- better for adults but I brought my 8, 9 & 14 year old kids and no one gave us the stink eye. ;) they have these awesome globes outside on the roof that you can have a pre-fix dinner for a small group of people. It was so rad eating inside an igloo covered in snow!

We just had a staycation at the Kimpton Armory Hotel and the entire experience was beyond a 5 star rating. The experience started with the bell boys opening the doors as we walked up the steps and saying welcome to The Armory Hotel. The staff during checking quickly made us feel welcomed and built up our excitement to experience the property. They offered an upgrade but explained the square footage of the upgrade was less then our current room. We keep our original room 715 and when we opened the door we could see the amazing view of the M and the Bridger Mountains. When the Sky Shed opened we headed up to the roof to watch the amazing December sunset while we enjoyed cocktails and friends. Our daughters headed to the amazing swimming pool and soaked up the amazing view of the sunset on the Bridger's. Our daughters wanted sushi so we took a walk to Daves Sushi a few blocks away. As we walked out the food smelled amazing that was being served at Fielding's. The Armory Hotel is by far the nicest hotel in Bozeman and the experience and property will not disappoint you.

Have stayed here half a dozen times, each time the service the people are Outstanding. From the valet to house keeping its well worth it!!!!The proximity to main street makes it even better. And my favorite breakfast joint (cat-eye)is right around the corner

We had a wonderful experience here. One of the best hotels I have ever stayed at! The staff was very attentive, our room was incredible, and the heated pool and entire upstairs bar area is top notch! We went to the heated pool almost every day we were there while it was actively snowing! They had a social hour from 5-6pm serving white/red wine and beer for FREE! It was amazing! I asked the front desk if I could purchase some Advil from them and they gave me two packets and said it was complimentary. I've never experienced that before from a hotel. The whole stay was exceptional and I would highly recommend staying. We ended up parking for free around the corner in a nearby neighborhood and everything was within walking distance!

Only have great things to say about our recent stay here. From the moment we arrived being greeted by valet/doorman to checking in at the front desk with Eddie, whom went above and beyond to get us the most perfect room. Also location was key, being walking distance to downtown shops and restaurants and just a short drive to the airport. We will definitely stay here again next time we visit Bozeman!

A beautiful place with beautiful people! We stayed here just one night, but the amazing care, professionalism and integrity with which this hotel operates by could be felt emanating from every member of the staff that we interacted with. Happy Hour did not hurt, either! This is lovely hotel and this team is doing it right.

Before you book an event here, don't do it! Dana Ocher, the event coordinator, is truly incompetent. She will forget conversations you've had, not answer your emails, and then pretend it's all your fault. For example, two weeks before the event she emails, "just confirming, we are using white linens for the tables, right?" It was literally the first decision I made with her (months prior) to use black linens. This was all in the same email thread we'd been using, which she could have checked. You can imagine how rattling it is to hear this 14 days before your wedding date... I'm thinking what else has she forgotten? Somebody get this chick a pen! Dana was also SO mean to the other staff! Mom voicing them to get out of the way while we were getting into the elevator. This prompted some of my guests to look at each other uncomfortably. They're literally just doing their job ma'am... I mean how rude?! Can you imagine thinking a fancy job and degree from Cornell gives you the right to treat others like garbage? Cringe. She was also incredibly bossy when it came to a timeline for when and how I needed to make decisions. She told me I had to give her my menu choices "by Monday" so that she could get me the quote "that week". I did this but got no confirmation email or anything... just silence. I sent a follow up email 8 days later. Did she even receive my choices or... who would know? She promises she'll be accessible but it was very clear she had no interest in reciprocating this urgency. These "rules" were all just to make her job easier. I sent follow up emails weekly, and when she finally answered she says, "it's too complicated with all these different email threads!" Even if that were accurate, is it a good look to turn it around on you and your wedding planner? Not very professional. How about this, open your inbox once a week and we won't have to re-ask the same questions in a separate thread. Help me help you! This was also just weeks before the event by the way. None of my guests got the discounted parking they were promised, which was embarrassing to me. The night of the event I hardly saw her at all even though there were constant issues which required her attention. For example, one of the things I ordered (ahead of time) was the adult coffee. When we asked where they were the bartender looked confused and asked if we expected them to make 80+ adult coffees. Don't put it on the menu if you don't know how to serve it? It sounds like a question they could ask Dana... if she were there. So, no adult coffees were had even though I paid for them. The financial situation was awful already so I didn't even bother disputing the coffee problem... trust me, I had bigger fish to fry. This is the tip of the iceberg as far as problems go and it wasn't just me that complained. Three different vendors, people who do this for a living, couldn't believe how dysfunctional and inconsistent she was. As far as the actual hotel goes, the only critique I have is that the trash in the presidential suite was full with pizza boxes and beer cans when we checked in. Other than that it was beautiful, the location is awesome, the concierge and bell boys were amazing, and the servers were very pleasant. Planning an event at this location was the worst experience, including the days following. The contract clearly expressed that payments were due before the event, which I made. However, there were still charges happening on my card AFTER the date, without my permission! Like send a bill would ya?? When I inquired about these charges I got half answers and at no point did anyone say, "I'm sorry your frustrated", or "sorry for the misunderstanding". No one even offered to have a call with me. It was degrading really. I'm sorry I ever gave that place any money, never again. You can assume I'm a bridezilla or that I like writing negative reviews (go check them), but the fact is that this is just what I needed to finally close the book and put it on a shelf. P.S. my wedding still ended up being incredible for reasons completely unrelated to the venue and/or Dana, don't worry! ;)

I was unimpressed. For how expensive this hotel is I would just say it's not worth it. The pool is tiny and is heated so you can't swim in it unless it's 80+ degrees out during the day. There is no hot tub either. After we showered at night the shower dripped for about an hour keeping us up. While that was the only thing wrong with our room, we came back later in the afternoon and there was a note saying that they came and fixed a lampshade while we were out? The rooms are very fancy and the beds were so amazing to sleep in. It's nice that it's central to downtown, but so are many other options that might be a better fit for you.

Absolutely fantastic! Stayed here for an annual girls weekend and had the best time. Centrally located and walking distance to great restaurants and Main Street. The rooftop pool was hot and perfect for soaking and visiting, even on a chilly day. The gym was clean with easy access. One of the best parts was an awesome team member named Katelyn (not sure if I spelled her name correctly). She was fun, entertaining, and helpful. We loved playing cribbage for hours at the long table in the lobby while drinking wine and kombucha.

We only stayed for a night but this is such a fantastic place. The staff and service are fantastic and the aesthetic is lovely. Worth the money!

I had to cancel my full trip to Bozeman they day before my plane was to arrive. This hotel kept all of my booking money. It was high season where I'm sure they sold my room in a minute. I guess they earned double booking charges on that room-what a good deal for them and disappointment for me.

Stayed here for an event and had the best time. Maid service was incredible and front desk was nice. Would for sure stay again.

Awesome stay!!! We love Kimpton's and this brand new gem was wonderful. Incredible location. Delicious food. Very kind and attentive team. We loved it and look forward to returning next summer!!!!!

Good location. Very nice room. The lighting in the bathroom could be better (for doing makeup). The restaurant was closed for some reason so that was disappointing. One of the front desk people was nice, and the other not do much. Overall a good experience. I would stay again.

HANDS DOWN THE WORST WORST WORST Hotel/Reservations/Customer Service ON THE PLANET. Stay ANYWHERE ELSE. Do not stay here! Please note that we are very experienced Hotel travelers (and in fact are even looking into buying an Inn on the East Coast) so it is not like we are coming out of nowhere. I originally booked a stay on March 13th for Weds-Sun 4/28-5/2 2021 for my stepdaughters graduation from Montana State. We booked their most expensive deluxe King Suite along with another nice 2-Queen room, and I received the reservation confirmations via email along with joining their stupid IHG Rewards Club (glad I joined so I know their name and will avoid this horrid Hotel line for the rest of my life.) The total for both rooms was supposed to be about $2400 total. The problems started when I realized maybe we wanted to stay Thurs through Monday instead if that were possible. You know how this goes -- you call, ask the question, and have an answer within like 30 seconds right? HA HA!! Dream on and pour yourself another beer! This hotel funnels you to an overseas "Virtual Assistant" who is very nice and polite and has no idea what is happening. I spent THIRTY minutes on speakerphone with the lady just asking this simple question -- can I stay Thurs-Mon instead of Weds-Sun? At long last she said yes and when I asked her how much money that change would cost she said -- wait for it, wait for it -- $4200. FOUR THOUSAND TWO HUNDRED DOLLARS for the date change even though we were not even adding a night! I started laughing because it was so absurd. So then I called again, and did NOT go through "Reservations" because I wanted to speak to an actual human in Bozeman. ANOTHER 15 minutes on the phone and the girl answering the phone at the front desk could not figure it out either. So for my third phone call, I pressed the number to be connected to "Accounting." Pam snswered, and I told her I needed to speak with the Hotel Manager because this was the limit of insanity. Aaron Whiten came on the phone, and we had a great talk. I regaled him with my whole ridiculous story, and we were laughing about it and he said this was great feedback for the IHG overlords to hear about how spending $3/hour for overseas Virtual Assistants is stepping over dollars to pick up dimes because you are burning guests like me. He told me he would PERSONALLY make the Thurs-Sun change and email me the confirmation. I never got the confirmation. We showed up on Thurs and fortunately they did expect us and have a room for us. And now I share with you the ONLY good thing about this stupid hotel -- the Staff (especially the Valet/front door guys and one blonde woman in the restaurants I wish I knew her name) are among the nicest the world. The little details like asking us how our hike was after we got back to the hotel, that sort of thing. And the rooms are well designed, great furniture choices, actually interesting artwork. So the individual staff people and the rooms are great. The rest is a disaster. On Saturday evening I looked at my bank account and realized that they had charged me FIVE THOUSAND DOLLARS for my stay.  I called the front desk, told them the problem, and asked them to have Aaron Whiten call me in my room and told them the problem.  The woman on the phone assured me he would.  He never called. Monday morning we were heading out to breakfast and I stopped by the front desk and now I was PISSED.  I told them Aaron never called, and I learned Aaron did not work there anymore.  I was told that when I came back from breakfast I could speak with Alison Brown, the "Acting" General Manager. I told her my whole long absurd story. She said that she did not see any errors on the charges.  So I SHOWED HER MY ORIGINAL RESERVATION (remember I never got an email with the changes.) Then THIS is Alison's big concession, the way to take care of me, the way to make up for the hours of my life spent with my stupid reservation which a Motel 6 could have handled in 15 seconds: She said "We will honor your confirmed rate." ARE YOU KIDDING ME???  Did she think she was doing me a FAVOR?  Charging me what I was supposed to be charged in the first place and that is them bending over backwards for all my hassle?  I could not believe my ears. Thank GOD I had that original email or they would have totally screwed me!  Despite my requests, the owners Corey Lawrence and Steve Pinetti and also the Regional Manager Nabil Moubayed have not contacted me. So unless you want hours of your life wasted with the headache and hassle of being overcharged by more than $2500 on a simple hotel stay with owners/managers who don't give a crap ... DO NOT STAY AT THIS TRAIN WRECK OF A HOTEL.  It is not worth the pain and suffering on something that is supposed to be a VACATION.

This was the 2nd time we stayed. Last time was good. Which is why we returned. This time was the week between Christmas and new year's. The only coffee stocked in the room was decaf and there is no coffee in the lobby for guests. We stayed 4 nights. Each day we requested a refresh for the room. They did not restock toilet paper or wash cloths. It seems their service is going down hill.

We had a lovely stay. Booked one night after being on the road from Denver for a week but ended up staying 2 nights because it was just so darn cozy and comfortable. Shower pressure was on point. Daughter swam in the pool. Very dog friendly and even got groceries and laundry done while the pup stayed behind the front desk with the super sweet girls. Great location. All around wonderful stay and will definitely be coming back next time we pass through.

So... where to begin? Check in was a pain, told the card was declined as we can see two separate charges for the room. The lack of room service due to Covid is just silly, so they won't leave the food outside of or room and we have to go crowd into the restaurant? Hmm? 7:30 am and someone thinks it's a good idea too move around a bunch of furniture? All in all I'm not impressed!

The Kimpton Armory was the best stay a friend and I could've asked for. Upon arrival the people at checkin were incredibly well versed in true hospitality. The rooftop restaurant and bar had an awesome bartender who also attentively fielded orders from the different lounging areas with great care. We stayed 3 nights and reserved rooftop pool (hot tub) the second two nights. The views and the soothing water after a long day at Big Sky hit the spot. Our poolside service on our last night (Sunday 2/21) was by the super accommodating hostess, Anna (if my memory serves me right). She rocked it, taking care of hosting the busy restaurant, while also leaving none of us without drinks in the pool. Thanks to everyone there! Very memorable visit!

We stayed at the Armory and couldn't have been happier! The staff is beyond helpful and joyful! The hotel is spotless, and the beds extremely comfortable the rooms are exceptional! It's the only hotel we will stay in when in Bozeman! The roof top pool and bar took our stay over the top! Thank you for an amazing time.

Our first visit to Bozeman and we stopped at this nice hotel. I've always loved Kimpton hotels whether it's Boston or Chicago, and I had high hopes this one would be just as great... And I was right! I found an excellent package for IHG members celebrating the recent opening of the hotel - it included free parking, small dining credit, as well as an upgraded room - totally worth going for! When we arrived, we were greeted by the valet who helped us with our luggage and parked the car. The front desk people were friendly and went above and beyond - they offered free cold beer and drinks upon our check-in as well as check-out. Overall, the hotel interior was very modern and felt like home. We got a corner room on the top floor with the mountain views (unfortunately, fire smoke made them barely visible, but nonetheless). The room was spacious, very clean, had a contemporary design, and allowed lots of light inside - truly, a great place to stay. There's also a restaurant (separate review) and a cool bar in the basement onsite. If I ever come back to Bozeman, I'll stay here again. Fantastic job by interior designers, hotel staff, and IHG group. Thank you for making our stay a wonderful experience.

Wow this place is amazing. From the moment we arrived we knew we made the right choice to stay in Bozeman. This place is beautiful. Alison and Skyla were at the front desk and were super friendly and helpful. We were tired after a long 6 hour drive. They were able to get us checked in to our beautiful one bedroom suite. The room was spotless and well appointed with a double vanity in the bathroom and free standing tub. There are 2 large TVs that allow you to stream your favorite shows to them. The bed was very comfortable and the hotel was nice and quiet. Wine hour has been great so far with friendly service and choice of red or white wine, local beer and non-alcoholic options as well. This place is perfect if you have a pet as all Kimpton hotels are very pet friendly. The Front Office Supervisor Caitlyn is great. She has been very helpful and given us lots of tips. She also found a postcard so my wife could mail her 90 year old grandmother some love from Bozeman. The restaurant Fielding's is a solid choice for a great meal and great service. If you want a cocktail and some elevated bar food head to Tune Up in the basement. The rooftop pool was not open but when it does it will be heated year round and there will be a bar up there as well. The fitness center has everything you need to stay in shape if it's too cold to explore nature. Now stop reading this and go to the Kimpton site and book your room so you get the best rate and earn those IHG Rewards points.

We are in Love with this Hotel!Fielding's is an amazing restaurant- open kitchen, offerings that are GF, Vegetarian, and the willingness to work with your dietary needs. Executive Chef has hired and trained an amazing team that embraces his vision, presentation and quality of each dish that comes out of the open vision kitchen- the result is amazing! While most think a hotel kitchen is unable to deliver ..NOT the case with Fielding's- every time we are here the service, quality of food and cocktails are AMAZING!!

For $700/night, you get NO housekeeping, NO room service, NO mini bar, NO restaurant for breakfast or lunch. They will charge you an additional $30/night for valet even though they don't clean your room. Don't stay here. I could have stayed at The Element across the street for half the price. They are willing to charge the high prices, but not pay their staff enough to work. They should have discounted the rooms for not having any of the amenities they listed were standard.

While this venue appeared to be the ideal place to book my meeting, the customer service was abhorrent. The group sales representative went so far as to fail to return calls, leaving me unable to reserve a room. If I were her manager, I would fire her. Also, as a business owner I am highly disappointed with them and their service. The end result is a waste of other people's time and money.

Was in town for 4 days, 5 rooms total for a work event. It's fine, nothing special. But one glaring problem that's a complete show-stopper for next month's visit: NO COFFEE MAKER IN THE ROOM. WTF?? We routinely book several rooms for work events and stay at hotels all over the country on a regular basis. First hotel ever that's not had coffee makers in the rooms. This one is scratched off our list

This brand new hotel in Bozeman is outstanding and stunning in so many ways, we stayed here one night visiting our son who's attending Montana State, on the way to Yellowstone and grand Teton's, the rooftop bar has amazing Panoramic views of the town. The basement whiskey bar has a fun vibe we were there around 9 PM, we were upgraded to a corner room on the six floor that had beautiful views of the city as well. All the finishings are modern chic but with a Bozeman feel. The bed is so comfortable the room is spacious in the rain shower is large and welcoming. The best perk I see, and I wish I had a dog, is that dogs, pets are allowed to stay for free and it's a very pet friendly hotel.

Very nice, comfortable hotel. Passing through, booked in advance hoping I wouldn't regret it, and ended up wishing I could have stayed more than one night. Very nice, highly recommend. Will definitely stay again if ever in the area in the future.

Myself and my bride stayed at the Armory after our wedding night in 2020 even though we live in Bozeman. We were very excited to stay in a nice hotel and when booking made sure to tell them it was our wedding night. Everything was fine while my wife and her bridesmaids got ready there during the day. After our wedding it was just my wife and I and we walked through the rain from our venue. I realized i had left my wallet with family and my wife could not find hers so we had no room keys. Dressed head to toe in a wedding dress and a tuxedo the host at the front didn't believe we were who we said we were and would not give us a key to our room. There attitude was very rude and brought down the mood of the best day of our lives. They made it very difficult on us and after 15 minutes of digging through bags my wife finally found her id. I don't think they would have given us access to our honeymoon suite dressed in our wedding outfits had we not... The rooms were comfortable and well done but there was nothing done on their part to make it feel like the night of our marriage. Nice hotel, but over priced and poorly run.

I've been staying with them for 3 days. Staff is extremely nice and accommodating. They just rolled out a new dinner menu and wine menu and I can say my flat iron steak was cooked perfectly. Best dish I've had in a very long time. Calamari was great. Friend of mine had the Monkfish and another the mussels. Amazing food!!! and amazing guest service. Stay here if your in Bozeman. You won't be disappointed.

We tried to get some seats in the upstairs bar on Friday evening. We were waiting for seats. Though there was a sign indicating we should wait until shown a table, the attendant was absent for at least 10 minutes. When she showed up, she said we had a 1/2 hour wait. This is despite there being at least two open tables in the lounge area. We left just as other "younger" people were allowed in. Very negative experience. We are locals, and will not bring any guests there again.

Are zero stars allowed? We booked this hotel over the phone directly with the hotel. They didn't request a credit card, but in turn, didn't send a confirmation. After about an hour, I called to ensure my double queen room was reserved and was given verbal confirmation over the phone. The next day at check-in, I was told that I was upgraded (for a fee) to a king one-bedroom. When I clarified how I was re-assigned a king suite because it was a 3 -adult reservation, I was told that the associare who completed my reservation over the phone should have asked for a credit card to hold the double queen... but didn't, and my room had been given away. So, instead of representing the hotel and helping me, the associate passed the buck and told me essentially to figure it out. I went up to the room to find dark hair on the couch and bed, cup ring stains on the nightstand and an overall unclean room (it is Covid after all...). In an effort to save the night, I attempted to go to the pool... where I learned that reservations were required and it was packed! Is that what $800 buys you? Within five minutes, I checked out and was told I could get a refund without penalty. It's been three days and I'm still waiting. Fingers crossed the money comes through!