Kimpton Canary Hotel

My two friends and I stayed at Kimpton Canary last weekend and had the best time. The service from Edwin at the front desk made our stay extra special. The check in was very smooth and he answered all the questions we had about the area and our stay. He realized I was celebrating my birthday and surprised us with a bottle of champagne and a cheese plate to the room. Later when we approached the desk for dinner reservation ideas, the two new men at concierge were very helpful as well and suggested an Italian spot Toma, which was delicious and we loved! The hotel is in walking distance to all the shops and the Salt Cave, a meditative spot on our to do list. In the morning, we enjoyed the complimentary coffee bar with different syrups, milk options, and even collagen. We enjoyed our coffee on the rooftop deck with an incredible view of SB. There is ample seating, a fireplace and lovely pool. However, if you want to use the pool, I would suggest going in the morning because no one is up there. It's a smaller area so once the lounge chairs fill up, the pool feels less inviting. When we were up there enjoying the lounge chairs (swim ready) no one was actually in the pool despite the perfect weather for it. It's more of a relaxing/quiet pool vibe. The hotel itself has so much charm and beautiful architecture. We never went to the lobby bar for food or drink but it was very inviting as well. The rooms were big, comfy beds and had a huge bathroom. There was also complimentary robes/slippers and a yoga mat. The yoga mat was such a nice surprise because I like to stretch in the morning. The only thing I would say is that I really wanted a balcony we could utilize and the Juliette Balcony was not that. It's so small, it's kind of silly it even exists. One person can barely get out there on it. Other than that, I highly recommend. I would definitely stay here again. Amazing customer service wins every time. Thanks Kimpton and Edwin for the perfect stay!

The decor is nice, really sweet lobby as you enter. The valet parking was really efficient. Our room was nice, everything worked. We had a room described as - with outdoor living space, ie a balcony but what we didn’t know is that it looks out to a petrol station, busy crossroads and empty bit of waste land… so we didn’t use it. The walls are pretty thin so you can hear your hotel neighbours talking… |Breakfast was alright, nothing beyond that and we felt really sorry on our 2nd morning as a server was on his own, trying to escort people to tables, take and bring orders… |There were no robes or coffee in the room but if you ask they’ll bring them to you. They didn’t replenish the coffee the next day and also took the cups away…… I noticed glasses in the lobby in the late morning one day which someone had left and they were still there when we came back from dinner. It felt like they were trying to do efficiency savings whilst still charging a high price… |The pool area is nice and I appreciated the complimentary glass of wine.. hardly complimentary with those resort fees, but any how…. |It was nice being able to walk to down town restaurants and the room itself was comfortable. It could be a really nice hotel if it wasn’t penny pinching so much!

We thoroughly enjoyed our stay and would like to extend a special thanks to Edwin, the front desk manager, as well as Chloe for going above and beyond to make sure we had a wonderful time. We are very grateful for their amazing commitment to a great guest experience. We also appreciated the hotel’s freely available bikes and can highly recommend cycling along the ocean towards Butterfly Beach. It’s a beautiful spot and we can’t wait to return.

We just had our wedding reception at the Canary in June and it was perfect! Olivia had been our contact throughout the planning process and she is very organized and thoughtful. She was also there the night of making sure everything came out smoothly. We got really lucky with perfect weather and clear skies. It felt like such a treat for my guests from out of state to see all of Santa Barbara from the rooftop. The food, drinks and staff were incredible. I wish we could do it all over again! Thank you Canary staff.

The Hotel is overrated. Extremely expensive for the quality of the rooms, furnishings, and service. The front desk person is cold and not engaging. Very impersonal environment. The rooms are quiet but very dated. If you request extra towels, they reluctantly provide them. Suite rooms are quirky. Showers are poor. The bar in the lobby closes at 10:00pm….no exceptions. we just spent 5 days at the Inn at Spanish Bay …Pebble Beach. No comparison. Service, quality of food, pricing for value, Responsiveness. I would definitely stay at the Santa Barbara Ritz before I would stay at the Kimpton Canary again.

The hotel is in a great location, and the service is excellent. The rooms are spacious, though slightly dated. Front desk, valet, and bellman service were excellent - very friendly and prompt! The rooftop pool is also nice and can't beat the views. You can easily walk to all the main Santa Barbara shops within minutes and to the beach (a little longer walk, but not too far). Downsides are 1) the restaurant is average, very standard 2) the rooftop social costs extra for guests, which seems just kind of odd considering the pool area is an amenity that guests pay for. Nnon-guests can come to the pool area events and ruin the vibe, but guests can't actually join the events without paying extra? 3) Hotel is a bit over priced for what it is. Santa Barbara is expensive so that's understood, but other Kimpton hotels in pricy cities offer much more in terms of interesting amenities. Overall, pleasant stay - but bit overpriced. There are other boutique hotels that do a much better job at being unique; but this one is not bad.

We had the chance to stay a the Kimpton Canary for only one night and had a terrific experience. You arrive into a private valet driveway/courtyard that is beautifully landscaped. The lobby/bar/restaurant have a nice vibe and are also beautiful. We enjoyed the complimentary wine happy hour and then had dinner at the restaurant. It wasn’t crowded on our Friday night so there was not much buzz but the food and service were very good. We stopped at the rooftop pool which had stellar views but it was too windy for us to stay. We stayed in a suite where the bedroom was separated by French doors from the living room. The bed and linens were super comfortable. It is a dog friendly hotel and we heard a few of the pups barking from hallway noise while in our room getting ready for dinner. The complimentary coffee bar in the morning didn’t have decaf that we like and they were happy to bring some up for us. I would highly recommend this property.

We gathered for a birthday celebration and had a total of 4 rooms. The service level at this hotel is exceptional. Loved the rooms and the location. They provide good coffee (hot and cold) for free downstairs in the morning. Yoga Mats in the room. Dog friendly. The front desk is very helpful and competent. We had many good meals at the restaurant Fitch and Fork. Even though the restaurant is in the hotel they purchase food locally (farm to table) and so it is very tasty. The cocktails at the bar were great as well ! It is nice to be in a hotel (and restaurant) where the employees are focused on making you happy. The location of this hotel is great. You are half a block from State Street with all its shopping, wine bars, and restaurants.

I wish I could give 5 stars because the Hotel was beautiful and had many great features but.... The bed had a huge dip on one side and it was impossible to sleep in this dip comfortably. We reported the problem to the front desk, they said they'd send someone to our room to look at it, but never heard back from them. We reported the problem again via text but it was later at night and we decided not to pursue at that point as we only had one night left. The thing that really bothered me though was that we mistakenly left a custom 4 pack of tall cans from a local meadery, Wylde Works, on the top shelf of the closet. I called and texted the hotel to ask them to hold onto it as we were going to be back in SB the next morning and could pick it up. We were told that they did not find anything in the closet and "hopefully we would find the mead when we unpack our car". I know 100% where I had placed the cans and I knew 100% that I never packed them in our car. There was the person who checked the bed as well as the housekeeping in our room so I couldn't point with certainty to who would have taken our mead. It was just disappointing.

I had a great stay here! My visit to Santa Barbara started with a huge flight delay, landing around 4am. Not only was I exhausted, I felt a sense of relief knowing that I booked at a Kimpton (vs a small B&B) feeling confident there would be someone waiting at the front desk to check me in. When I arrived, a kind man at the front desk exclaimed "You made it!" which made me feel so welcomed despite being in a slightly delirious state. I was checked in quickly and was pleased to see a beautiful room that was a nice size with a large king-size bed that looked so comfortable. The window had been open in my room so it was surprisingly really cold - so much so that I had to go to bed in a sweatshirt since the room took awhile to warm up. But the bed was so comfortable - once of the most comfortable beds I've slept in for awhile. There is no fridge, robes or mini bar but the room had everything needed. Plus, there is a restaurant downstairs so super convenient if you're looking to grab a quick bite. Additionally, the staff here are a great balance of being laid back but also very helpful and kind. The service really enhanced my experience. Overall, comfort of the bed in a peaceful and clean room coupled with the great service made for a wonderful stay. Would definitely recommend!

The best hotel in Santa Barbara!! When we first arrived, we were greeted by a very kind and friendly valet. Mind you, the valet was consistently kind and respectful throughout the entire time. In the lobby, you're met with a staircase leading down, as well as a lounge two areas. It's an absolutely stunning hotel; both inside and out. There was a photo booth in the lobby, which my family seemed to really enjoy. I also noticed a dog bowl--a thoughtful touch that makes perfect sense for a pet-friendly hotel. A+ for that! Our check-in was very smooth; as well as the check out process. The hotel rooms are clean, fresh and organized. A lot of times, hotel rooms can feel cluttered by the unnecessary use of space - this was not the case! Our room was spacious and quiet, which we very much appreciated. The hotel location itself is perfect! You're a few minutes down from the outdoor shops. We took a morning stroll to Lululemon, Vans and other little stores. You're also surrounded by a lot of restaurant options; which is very convenient! The staff were incredible! A special thank you to the hotel manager, Ingrid, for her assistance. She was professional, attentive, and exceptionally kind to my family. She also remembered our names and made us feel like valued guests!

*** 3.5 stars *** Location, is great and so are the usual Kimpton perks like free coffee, happy hour drinks, free gym, and dog friendliness. The rooms are a bit small and on the older side. But everything was clean. The room for improvement goes to the front desk staff. They could be a bit more friendly and listen to what customers are asking for. We had a few issues during out stay with the staff. My wife called the manager the following day and all of our issues were resolved. Glad they helped out. Otherwise this would have been more like a 3. Nice restaurant and bar in the lobby. And a really cool roof top pool with views and vibes. We stayed here in late Nov 2024.

Kimpton never disappoints, nice location, great amenities and good service! Great for short stop at Santa Barbara downtown.

Generally unimpressive, and not very good given the high price. Upside: Close to State street. You can walk there. No additional fee for a puppy. That's about it. Downside: Price is a bit too high for the room. Service is generally sub-par. While they boast they are a dog friendly hotel, they didn't even have a list of dog friendly restaurants with outdoor seating. They told us to call the restaurants to figure it out. :)

A nice hotel in downtown Santa Barbara. Centrally located where you just can walk to the downtown where all the restaurants and attractions are. It's also a dog or pet friendly hotel. They serve free wine tasting at the lobby area from 5-6 daily. Overall it's a very nice hotel and Will stay here again definitely.

Late but GREAT! My sister and I stayed at Kimpton Christmas 2023 with my pup. Room was beautiful with nice wood floors. The hotel was decorated so wonderful. I left my wallet in the safe. I called the front desk next day and my wallet was turned in by staff and mailed to me in a couple days. Thank you Kimpton and soory I'm 2 years late!!

Very nice hotel. Very dog friendly and nice rooms. Would suggest more focus on pool area and ensuring towels are restocked. Evening wine is nice. Nice touches- Sun screen poolside After sun lotion Collagen to add to coffee or tea Water infused with fruit and mint Also recommend better communication between hotel and restaurant. We were given 2 drink vouchers because our room was not ready at check in. A nice gesture , however when attempting to redeem we were advised only applied to $16/$17 dollar drinks. We wanted something better and we had to pay full price for drinks instead of allowing the credit from these vouchers to reduce the over all cost. Great hotel staff!

We've stayed at other Kimpton hotels in SoCal and this one is equally great if not better. It's nicely located next to state st in the heart of Santa Barbara. From the valet to the front desk they were all professional and helpful to all Our needs upon our arrival. The hotel is very well maintained and we loved the architecture of the building. We loved Finch and Fork restaurant and ate ther numerous times and every bite was delicious. The roof top pool and bar area was great too and empty while we were ther which was nice and quiet. Their 5pm Happy hour was funn with good wine and delicious appetizers and we met a great funn couple from Scottsdale that we made go to our piano bar reservations later in the week. Lol. The canary kimpton and staff is really great and you won't be disappointed.

We stayed here for two nights on a honeymoon and had a great experience. - The front desk was very friendly and gave us a nice bottle of wine in our room as part of our celebration. - The rooms were extremely clean and well decorated. - We only had time to try drinks and appetizers at the restaurant, but everything we tried was delicious. - It was a little too cold for a swim, but we took the morning coffee (available in the lobby each morning) up to the pool rooftop. Beautiful view! - Location was PERFECT! Just a 20 minute walk to the beach, with plenty of stores and restaurants to stop at along the way. Highly recommend for any couple looking for a Santa Barbara stay.

Kimptons are great, especially if you have a pet. They are super pet friendly, and I love that. On this trip, unfortunately I didn't have my fur child but enjoyed a girl's weekend in Santa Barbara. We arrived at the hotel a little after noon and we had just planned on leaving our bags and setting out for the day since I knew that check-in wasn't until 4pm. It took a few minutes for someone to come to the front desk but that was ok, they were decorated for Christmas, and we were enjoying looking at the lights. To our surprise, our room was ready, and we set off to the 4th floor to see our room. We had a two-queen bedroom with about a 6inch "balcony". The room was very spacious, and the bathroom was large. It had a separate tub and shower. Plenty of space to for girls to get ready. As with all Kimptons, they serve free wine from 5pm-6pm and have a coffee bar in the mornings from like 6-10? Maybe 5-10. We did not have food at the hotel but did get a couple drinks at the bar and the bar staff was very friendly and recommended some special holiday drinks. They do have a rooftop pool that we didn't get to enjoy but it's beautiful at night and has great views of Santa Barbara. They were hosting a free yoga class in the morning, but it was a little early for our late night. The Canary is a little pricey, but I think it's worth it, especially if you have a fur baby. It was quiet, the beds were comfortable and it's in a good location just right off State Street so you can walk to everything. If you want a comfortable, safe place to stay that's a little bougie, than the canary is the place to stay.

I've never had a bad experience at a Kimpton hotel. Canary did not disappoint. I was here for a weekend during this past September and decided to stay here. I typically stay at Milo because its across the street from the beach but they've been in serious need of a remodel so It's been some time since I've stayed there. My second choice was always the Pendry because... well... its the Pendry.. but I decided to stay at the Canary this time around to see what all the buzz is about. The hotel is very well maintained and has that Santa Barbara spanish charm that I adore! I booked using my IHG app and upon arrival they upgraded my room to a juliet suite which was fabulous. They also gave me a complimentary tote bag with water bottles which was needed because for some reason mother nature thought we'd like 85 degree weather. I didn't get many pictures of the room oops! but it was comfortable and quite large. The beds were soft as you'd expect from a Kimpton hotel and the pillows were V plush! Overall my experience here was great!

2 or 3 star hotel at best. The tv didn't work the entirety of our stay, spent hours trying to get it fixed. Shower was filthy, mildew in multiple areas. Shower robes filthy covered in dirt and torn to pieces. Can't check in until 4pm but lobby bar doesn't open until 4pm. Food that wasn't even ours left outside the room all day. $300 smoking charge added onto our bill despite the fact nobody in our party smokes. The valet guys were absolutely 5 star, all super cool and helpful, but otherwise this hotel is nowhere near a 4 star experience

Very well run hotel The staff in both the hotel and restaurant were friendly and accommodating and took care of our every need. The valet guys were helpful and so nice! The manager in both the hotel and restaurant have done a great job and were available on site and committed to making our stay wonderful. And it was! Tesla chargers too

Staying a couple nights at this awesome hotel. Staff is amazing. Roof top pool off the charts! Sebastian is our bar tender who is awesome although he doesn't sift his lime juice very well. Just kidding inside joke. Edwin checked us in and took great care of us. The whole staff here is amazing!

Love it. Beginning to end. Would highly recommend. Staff friendly. Nice accommodations.

Wonderful stay and outstanding staff. So accommodating to our requests. A great pet friendly place.

Alright, but disappointing for a 4 star luxury hotel. Summary: dog friendly, comfy bed, but overpriced for the room quality & lacking in customer service. To start off, there was a system error so they assigned us the wrong room. We literally scanned the key card & opened the door into an occupied room, where a large dog ran towards us. Not sure how that happened. Grant, the front desk employee, gave us a free upgrade as an apology, although he was noticeably more bubbly/friendly to other guests even though we expressed that we were understanding of the mistake. He continued to be cold towards us at happy hour as well, which was a stark contrast to the level of service that he provided to the people around us, & how the other employees treated us. It made us feel unwelcome & a little uncomfortable. Less Concerning Cons: - walls were very thin & you can hear a lot from your neighbors - window wouldn't close & was missing a handle - only hotel parking option was valet for $45 (or a public lot for $3/hr next door) - no pet relief areas despite being very pet friendly Pros: - no pet fee, room service provided dog bowls and a dog bed - manager-hosted happy hour was nice: @5-6pm you get a free glass of wine & a little snack - bed was very comfy: neither of us woke up with aches or pains - we liked the small details in the room: Nespresso machine, nicely scented soaps & lotions Overall we expected a little more (especially in customer service) for our stay. We'd love to give other Kimpton locations a try but we likely won't be returning to this one.

In the past, I've always made a point of staying at Kimpton hotels whenever I'm traveling with one of my four-footed children. The prices are usually fairly high, and the rooms are pretty small, but you couldn't beat the way they always made my dogs and I feel welcome. That is, until now. I've stayed at this property a couple of times in the past few years, but this time things were different in a bad way: 1. The room prices were even higher than I remember them being 2. Housekeeping provided lackluster, non-responsive service 3. Management's focus now seems to be exclusively on making a profit, without providing value to the clients During my three night stay, there was one period of a couple of hours when my Hooligans were alone in the room. Prior to this, they had visited the beach and been bathed, so they were completely pooped and ready to sleep the sleep if the innocent. As it it turned out, one of my boys wasn't asleep the entire time - he woke up long enough to briefly scratch at the door. He left a couple of shallow marks on the lower panel of the wooden door. When I saw it, I wasn't worried about it. It was so minor that if it had happened in my home I would have completely ignored it. After I drove home from Santa Barbara, I reviewed the bill they'd emailed me a couple of hours after my departure, and I saw not one but two different charges (one on the 1st morning and another on the 2nd) for "Extra Cleaning Fees" totaling $400! I called the hotel and ended up talking to a manager. He told me that the fees were to correct the scratch my dog left on the door. After some discussion, he admitted that there was only one scratch, so he agreed to remove one of the two cleaning fees, leaving me still stuck with a charge of $250! My attempts to further reason with the manager went nowhere; he agreed that the amount of the fee wasn't in line with the cost of repairing "the damage", but the hotel wanted compensation for the fact that the room would be unavailable to rent for what might be a couple of hours - who knew that this Kimpton was now renting their rooms by the hour!? I ended up being told I'd have to talk to the General Manager if I wanted them to consider reducing the fee, so I asked the manager I was talking to to have the GM call me - he never did... If you, like me, have used the Kimpton chain in the past because they're so welcoming to our Canine family members, I suggest you reconsider staying here in the future, as the place simply isn't as dog friendly as it used be.

What an amazing place to stop by! Stayed in Santa Barbara for the weekend and someone told me to check out the bar at the Canary hotel! At first i felt like it would be an awkward thing since we weren't staying there, but it was best drinks we had all weekend. Sebastian was beyond hospitable and made my experience top notch! He is the sweetest bartender and would recommend everyone to come here to get a drink! Their food is also amazing !!

I was here for a business conference for two days May 2023. The hotel was clean, with modern decor, pool on the rooftop and paid valet parking $40/night. The food served at our breakfast and lunch was top notch and the service was great. There was a breakfast bar- one day with egg sandwiches, the other with avocado toast (stellar) along with coffee, teas, yogurt, fruit, etc. The beds were comfortable and the room size fine. We didn't have a great, view, but that's okay because it was for business. The hotel smelled of recent paint, so we opened the windows and it was a little loud outside in the middle of the night - remember this is downtown, walking distance to State Street. The bathroom was clean, but had louvred doors, which was a little awkward because I was sharing the room with my female colleague. If it was my husband, wouldn't have bothered me and it is nice not to have a moldy smelling bathroom.

It seems the front desk is incompetent to follow simple instructions and don't follow through on what they explicitly tell you they are going to do. The Hotel building inside is nice, but the overall quality of everything inside is not as nice as expected for the price. The room was rather small and the mini refrigerator was so noisy that it needed to be unplugged. The cable TV would randomly go out and the hotel smells like marijuana due to a dispensary being very close by. The valet are mostly young and lack a great attitude - the young man took nearly 15 minutes to retrieve my car and then had the audacity to tell me to speed it up while packing my car and loading my child. The restaurant is also overpriced as we ordered scallop risotto for about $50 only to find the scallops underdone. The best part about this hotel is the location but otherwise felt subpar for the expensive price.

Just checked in... the guy at the front desk was nice, the valet guy was great, in our rooms not even 30 min yet and trying to make a call to the front desk to no availability ... finally a girl answered and immediately sounded annoyed and said, "Can i place you on hold?" I responded with the phone has been ringing for 3 minutes can you just hear me out? (because indeed it has been and I've been waiting...) She said, I am sorry but we can not answer the phone while helping the other guests. Mind you the valet guy said it has not been that busy.. there are also 2 people at the front desk. I'm just slightly confused where the attitude from this girl comes from. ‍ So you aren't allowed to answer the phone from other guests?! When you are with other guests?! It sounds like to me, that no one cares after you check in. If i could check out and get my money back at this point I would Balcony is nice, but I did pay for this upgrade and the other door won't even open, no door stop included (had to move the heavy wood stool from outside)

Recently stayed here with our little family of four for spring break and WOW was so impressed by this hotel. It has been tastefully redecorated, so spacious (we got two queen beds, plus a rolling crib), pool was heated to 80 degrees and only 3 ft deep which was perfect for our soon-to-be five year old to play! She stayed the first day in the pool for nearly 3 hours and slept like a champ. The hotel is right in the center of so many kid-friendly things (ie Moxi Museum, SB Museum of Natural History Sea Center, and so many great restaurants). Finch & Fork for breakfast was great every morning. Overall, would highly recommend and would love to come back sans kids for a lovers weekend.

My girlfriend and I stayed here for 2 nights for our 9-year anniversary. The location is good. It's convenient for dining and shopping. Everything fell short. Guest Room Because we booked our room through American Express, we were "upgraded" to a room with a Juliet balcony. As it turned out, we were facing a gas station right in front of us! The room was not well kept, either. Particularly, the furniture was worn out as you can see in my photos. If you are spending a couple of hundred dollars, maybe it's acceptable. However, we were paying about $700 a night! Public Areas It's an old building, but the lobby is just beautiful. However, we were underwhelmed by the roof top swimming pool. It looked so much nicer and bigger online. Service The valet guys were great. They were friendly and were working hard. The staff at the front desk were fine, too, at least for the most part. My girlfriend called the front desk and asked for a shower cap. It literally took them 15 minutes to get it to our room. If they were short staffed and couldn't get it to us right away, they could have told us. Conclusions We ended up not spending time in our room or at the hotel. If we just needed a room to sleep in, we could have stayed at a cheap hotel. We booked at Kimpton Canary because we wanted to relax in our room and enjoy the hotel amenities, which looked amazing online. We brought up these issues with Kimpton Hotels and American Express. To be fair, I want to acknowledge that we were refunded for part of the stay. However, I have to say our experience at Kimpton Canary put a major damper on our anniversary trip, which money can't buy. ************************************************************ If you found my review helpful, please smash the "useful" button! Don't forget to share my review with your loved ones and those who you care about. If you liked my review, follow me on Yelp or send me a friending request. Also, don't hesitate to PM me if you want my opinion on the business. Stay safe and healthy and keep Yelping!

As someone who LOVES a good hotel and is very partial to five stars, let me just say that this Kimpton totally blew it out of the water and was the best four star hotel I've stayed at in ages. I honestly don't know what people are complaining about... Room: we got the most basic king room and the room was huge and beautiful! We left the standing balcony doors open at night and it was so peaceful. We never heard any neighbors or anyone in the hall (in contrast to reviews saying the walls are paper thin..so not sure if it depends on where in the hotel you are)? Amenities: this Kimpton is the GOAT when it comes to amenities. Cute bike cruisers with helmets are free to borrow to ride down to the beaches or wharf. Every room also gets a free class at Corepower which was fun and we used one morning..just a few blocks away and super easy to just book a class and then give the Kimpton password when you checked in. There were also lots of coupons for a free drink or buy one get one free wineries in town, all available on the website they text you when you check in. The rooftop pool is stunning! We were there during the week and it was never very busy. We had it to ourselves at sunset one night and again at 9:30 am when we were sipping the complimentary iced coffee on the deck. If you are celebrating a special occasion or even staying here for your honeymoon or before your wedding, I would definitely consider getting a photographer to get some cute couples shots on the rooftop because talk about an amazing view at sunset. Wine hour every night from 5-6 pm in the lobby had surprisingly good wine options and came with a little cheese and cracker appetizer. The hot coffee in the morning was pretty watery and my only complaint, but they also had iced coffee which was much better. Location: could not be better. 1/2 block to state street which is the main drag and a very lovely pedestrian only promenade. We walked to some awesome restaurants (Sama Sama, Apna Indian, all the restaurant stalls in Santa Barbara Public Market). Service: excellent. All questions answered quickly. We did not have any issues. Everyone we encountered was super friendly and helpful. Restaurant: we did not eat at Finch and Fork because there were just so many restaurants in downtown Santa Barbara that we wanted to check out, but we were always surprised how busy it was and definitely had a good vibe. Bottom line: definitely our new favorite weekend getaway hotel. We will be back!

This hotel has a lot of issues that they need to work out, starting with the fact that their reservations team is not onsite and doesn't know the layout of the hotel. We made a reservation months in advance and asked for a connecting room on the first floor since it was a family of four with two LARGE dogs and the reservations team was very accommodating and said it wouldn't be a problem. On our drive over, we called the hotel to confirm and they said that our rooms were on the 4th and 5th floor (...) and that it wasn't their fault because their reservations team wasn't onsite. We were able to get our rooms next to each other but downgraded, nor was it connecting to each other, BUT it was connecting to another room where a dog was staying and there were sniffs all night due to the three dogs being in way close vicinity of each other. When we checked in the person at the front desk said she would send up some plant pals (very cute idea btw) but we never got them. We asked for lotion and toothbrushes later that night and got lotion only. The rooms are very spacious but we were not pleased with the room arrangements - it was also really loud from the hotel just rummaging around + the valet being right downstairs. Overall, staying here made our birthday weekend not very relaxing. We were planning on getting some brunch at the hotel but just decided to go elsewhere.

OK- there were a lot of pro's to this hotel but there were also some things that needed to be called out. PROS- First, the location was amazing! We were able to walk to a lot of places for sight seeing, parking was easily accessible in a parking garage right next to the hotel and the lobby was beautiful! They included free coffee until 10 am (not a fan) but it was a nice touch. They also had fruit infused water throughout the day. The lobby was beautiful and had an open concept and on the smaller side. CONS- The areas of improvement needed to be the room itself. It was on the older side so a few things definitely needed to be repaired or replaced (vanity mirror, tables in the room and shower head). I forgot to take a picture of the vanity in the bathroom but it was bad! Very chipped and old. A plus to the room was it's size though! The room also felt a bit dusty/ muggy which wasn't great. POOL- Unfortunately, we weren't able to enjoy the pool because it was full and no chairs left. The kids wouldn't have had fun anyway so we went to beach instead. Small pool- made for adults who want to lay out and take a nap. Very quiet and very small. FOOD- didn't eat at the hotel, but tons of places nearby! Close to Starbucks, grocery store, and other restaurants.

So disappointed in this hotel. We booked here last year and had a great stay and friendly experience so we decided to book again this year to spend the 4th of July week vacation. We specifically asked if we could watch fireworks from the rooftop and spend the day at the pool which is the really only good amenity they have. We just got a text from the hotel saying that they are closing the rooftop for a private event literally the same day on the 4th! Now we are stuck here with no warning and not enough time to make reservations anywhere for dinner or to watch fireworks at. Just got engaged yesterday too! Literally ruined our vacation and holiday plans. Plus the hotel has gone downhill since last year. What a joke.

Truly a 5 star experience from top to bottom. Stunning rooms. Beautiful lobby. Cozy and fancy. Excellent location. Can't wait to come back! Service was flawless too.

Not a luxury hotel, don't pay up for this fraternity house experience Super loud, most common areas are rented out for parties... so no pool for guests Heat location if you want to PARTY ALL NIGHT!!! I must admit, the hotel rooms are beautiful, and the hotel was apologetic for our experience.

Very hard to find a Kimpton and give a lesser review. This location was as a slow day at work, where everyone just got off vacay! The room, staff, food weren't disappointing!

Had a great stay At this beautiful hotel! The facilities are great and has an old Spanish charm as well. The rooftop pool is definitely a vibe with lounge chairs that were relatively open for guests to enjoy. The room service was quick and food tasted decent for the expectation of room service. The staff were overall very attentive and understanding. We did have an incident where the rooftop bartender gave us the wrong happy hour menu and we were charged extra. The front desk quickly corrected this which we appreciated. Overall great experience and would stay here again!

My partner and I came here with our three pets. I love that there are a lot of diverse restaurants and stores within walking distance. The room is nice, everything is pet friendly, and they have valet parking. Although the room has minimal amenities and because of the location of our room it can be loud at times, but overall, it was a great experience and we will most like come again next time we're in the area.

Kimpton you did it again! This hotel was much better than we expected in every category. Diego, Robert, and Ingrid were very helpful at the front desk making sure we got all the benefits from our chase card and they fulfilled any and all requests we made within 5 minutes of texting them. Tristan and Hunter at the valet always had our car ready to go and always greeted us when we returned. This hotel seems like it was recently renovated and all the furniture is high quality. We came with a 2 year old so everything had to be correct and convenient and the staff did everything to make sure we were comfortable. I highly recommend this hotel if you're coming to Santa Barbara.

I can only speak to the rooftop bar. It's a spectacular place for a Friday night happy hour gathering for a large group. There are comfortable chairs, couches and umbrellas. There is a good selection of cocktails and food to enjoy while you're watching the sunset. Gorgeous views of the Los Padres mountain range. The attentive servers have to ferry everything via elevator from the ground floor to the rooftop...so tip them well! Our server (I didn't catch his name) was amazing and handled a large group of women with a smile and a great attitude!

Stayed here for 3 nights. Hotel is beautiful both inside and out. The king beds have a canopy and are massive - making you feel like royalty. Free wine happy Hour in the evenings (maybe only Monday not sure). The price is expensive and be aware that their bottle water and snacks at the front are $10!! But you can ask the front desk for complimentary free water so just do that. Food was good too.

Let me preface this by saying I only booked this because the Kimpton is dog friendly and we had to bring our elderly dog. We had a lovely experience at a Kimpton in San Francisco a few years back. When we checked in, the room they gave us wasn't cleaned fully and the bed didn't have sheets. They were super kind and apologized and gave us a new room. The new room was updated recently and definitely nicer. Now onto why this is a 3 star review: We asked for an additional dog bowl at 5:45pm. It never came. We asked for it again at 8pm. The bowl never came. The tv kept cutting out and certain channels didn't work and made the TV static. The price wasn't awful but it also wasn't cheap. Their is almost no cell service here but I guess free WiFi is helpful in that situation. Pros are comfy bed and walking distance to lots of things. The roof top pool is small, only 3 ft deep, but we had a nice night swim while the sun set.

We stayed at this hotel Aug 14-15,2024. Valet was off the charts exceptional. Check in was great. The rooms were clean and the beds comfortable. I would highly recommend this hotel for sure.

Stayed 7/5 for one night on points, Front desk staff was on point. Rooms are nice. Bartender and managers are awful and unwelcoming. Arrived at around 3p and the bartender was able to get us a couple of burgers with a side of an unwelcoming experience. What appeared to be management fluttering about were behaving the same dismissive way. No greeting just treating us as if we were a bother to be on property. I had previously left the Kimpton La Peer in LA and was a stark contrast in service. The La Peer is by far better versed in hospitality/service. I wish I could say the same for the Canary. This bird just won't fly. Stay and the Ritz Bacarra instead...

We could not have asked for a better venue than the Kimpton Canary to host our reception! Jessica was so easy to work with, answered every question/doubt quickly and was really so flexible with our wedding package. She made everything easy. The venue itself is also so beautiful, overlooking all of Santa Barbara and we have wonderful memories and pictures to look back at. Thank you for everything Kimpton! We had a blast!

Pros: Beautiful rooftop pool/lounging area. Great location. Comfortable bed. Good staff. Cons: Too expensive!!! Furniture is VERY worn out. Our room had a view of a huge trash dumpster. Tape for rug showing all around bed. Stained leather chair. TV didn't work properly. Cold coffee in the morning with curdled creamer. This place is needing help. The worst hotel room I've ever stayed in.

Rooms were clean and decent size. They just finished renovations so that helped. Service was terrible. Front desk guy is clearly overworked and depressed. Had to wait 15 mins to check in and I think he was going to fall over. No one came to light the fires on the rooftop even asking 2 different people so we gave up after an hour and left. So much for amenities. And restaurant food was good but service there was also terrible. Had to chase down our coffee. No one at hostess stand so other customers thought we worked there!

It was our first time in Santa Barbara and we were supposed to stay at the Ritz but got bumped to this property. At first I was bummed. However, we quickly realized what a great location this was. Staff at both the valet and check in were always friendly. Our room was on the 4th floor and faced the rear of the property. No view but of the parking garage but we weren't in the room much. The room was clean and the bed was super comfortable. I'm short so I kinda had to climb in, but I kinda liked that. The furniture seemed a little dated. But I kinda feel like they were going for a shabby chic aesthetic and that's why they left it. The rooftop pool area was awesome! We spent an afternoon at the pool and it was great! Only minor issue was the two kids splashing a lot whose parents weren't really watching them. But that's no fault of the hotel. Thankfully we were seated right by the pool like some others so we didn't get a shower while we lounged. We loved how this property was right downtown and we could walk to the main tourist areas. They had bikes too for free if you wanted to go a bit further. I'd definitely stay again if the price was right and I was back in the area.

we love SB but don't stay here. This place is a worn and overpriced hotel (min $600 per night + lots of taxes) with lots of homeless in the area. Our car was damaged while parked in their gated garage. Valets returned the car to our family with the window rolled down and two small cuts in drivers seat upholstery, straight lines, clearly not from "wear and tear." Car was never parked anywhere else in SB since we walked everywhere. The valets were nice about it, like "let us help you file a claim, we will review cameras of who was in the garage and we will get back to you in a week." Of course it was a complete lie; they did not get back to us. We got a very unprofessional response from their parking vendor which I screen shot here. We would have accepted even something token, like a call and some other comp/credit. But they did none of it, made us chase a response and then turned out a strange canned answer. Would not stay here again. For the price you can stay at a nicer place in the area (check VRBO lots of well maintained choices in good locations in SB).

I really love this hotel. The rooftop offers stunning views. It is cozy but refined, capturing the mission feel of the past with a cool and modern elegance. The staff are all incredible and the food was rave worthy. Only complaint and only reason for the 3 stars instead of 5 is the construction, which is an absolute nightmare. I couldn't take calls bc it was so loud and I caught a few men staring into my window briefly. Highly recommend this hotel and can't wait for the construction to be over.

What happened to this place??? It's always hard to write a bad review because it's not a good feeling to say negative stuff about a business but their restaurant is the worst!!! The food used to be delicious and not is just down right disgusting! Service was horrible!! And the price for the horrible food is outrageous! We didn't finish our food so we left left hungry and felt ripped off. What a shame!! Avoid their restaurant at all cost. Their hotel still ok but we will never eat there again.

Make sure you check for deals before you make a reservation. Rooftop Pool is available to guests only and only by reservation. Even if you're not planning on swimming, you must go there at least once so you can hang out at the lounge and watch the sunset. Resort fee includes gold's gym access, Saturday morning yoga etc but all those are closed. So I really don't understand why the reservation lady and the front desk guys kept going on about those. Or why there is no discount on the resort fee. There is no room service or housekeeping. You can request fresh linens and they'll take the dirty ones away after you put them in a bag but you'll have to do them yourself. In and out privileges for valet parking. Bicycles available if requested. Half a block behind State Street which is known for their shops and restaurants. If you can, it's also within walking distance of the Funk Zone. Smart TV. 4 poster bed. Small balcony. Mini fridge. Cabinets. Drawers. Safe Tub and shower are separate.