Kimpton Key West

The bathroom was worn out and the whole room stank of mold. No amount of deodorizer makes that amount of stink tolerable. Don't drive to the hotel, as there is no parking. Plan to park down the road at the parking deck. Never staying here again.

Upon watching Thai Cong youtube, I feel this hotel is so pricy, does not match its value, interiors are outdate and very disgusting. The picture is very beautiful but when you experience it, it is so bad. I would not recommend people to book this hotel because they won’t refund when you are not satisfy with it quality.

We love the old school feel of Kimpton House. We travel with a puppy and puppy was right at home. Location is adjacent to Duval and marina action, but set far back enough to offer quiet time.

Recently stayed 3 nights and the service was horrible. Our experience began by checking in we waited at least 20 minutes which the time did not matter to us but being completely ignored by the clerk, Laura. There was another guest who was asking about things to do, restaurants and boat tours. Laura did not acknowledge us at all almost like we were not in the same room. Laura called and make reservations for this guest on a boat tour giving her mastercard number, security code, and phone number. It would had been easy to record it on my phone and have all her information. Laura took a map and gave her directions to several places and gave her tickets for free drinks, percent off, etc. We have stayed at the SAINTS hotel (highly recommend) and other people were checking in. The hotel clerk greeted, offered us bathrooms, place to sit, and water to drink. There is a complimentary breakfast which is suppose to open by 8:00. You were lucky if it was open by 8:30. The only good point was the rooms were well cleaned.

Beware. They do not tell you that there is no housekeeping service. "Absolutely Not" we we're told by the front desk. They do not empty garbage, make the bed or change the sheets. It's to protect their staff. Ok, I get it but shouldnt they let you know before your reservation ? You can get clean sheets delivered if you want. I was afraid to ask if we need to bring the used sheets to the laundrymat and do them our selves. And nearly $400 a night.

Just spend a wonderful week at the Lighthouse Court. Absolutely loved the hotel and our time with the friendly staff. The breakfast was enjoyable, the rooms and pool very clean and the location across from the Hemingway House was perfect. One block from Duval Street with all the action.

Rob was AMAZING! Honestly our stay would not have been the same without him. He provided so many recommendations for us and was quick to fix any issues we had! Nancy was very kind also!

No coffee machine in the room. The walls are thin, so you can hear all the noise in the surrounding rooms.