Yann B.
Yelp
I used to stop by this store for small ingredients like green onions or garlic, but I've stopped coming entirely. The produce and vegetables are rarely rotated--most of the garlic, ginger, and fruit are spoiled or brown. Shallots are almost always out, and when they are in stock, they're bad. I also no longer buy chicken or ground beef here because the quality is consistently poor.
The security staff make shopping unpleasant. Even as a regular customer who comes in multiple times a week, I'm constantly asked for receipts. While I understand it's store policy, the way it's enforced feels antagonistic rather than protective. Security also seems disengaged--they text at the front, slam items on the ground, and display unnecessary rudeness toward customers. Self-checkout is frustrating too, often flagging you for errors or implying theft for simple mistakes.
Additionally, the store layout and operations are concerning. Delivery trucks aren't attentive and sometimes pull too close to sidewalks, which creates safety hazards. Staff attitudes, especially overnight, are unprofessional and make the environment tense.
I used to value this store for convenience, but with poor product quality, unfriendly staff, and unsafe practices, I now shop elsewhere. King Soopers really needs to improve produce rotation, staff training, and overall customer service.