Stephen Mutz
Google
Incredible sushi (especially rolls), cozy ambiance if you can get a table, but lackluster and curt service (more below).
This was the first time we were able to get seats despite a number of separate trips to Jackson, so we were pretty excited - the food did not disappoint and I’ll talk more about that in a second, but the service was a bummer, especially given the price point. The staff is clearly differential and much warmer to locals, which I somewhat understand, but we tried to be especially kind and patient and they were disinterested and blunt. We tried to place a to go order as we were leaving because we wanted to bring some rolls back for some family, and long story short we ended up waiting for about an extra 30 minutes, but there was a mixup and the order was never actually placed, though we had already paid for the rolls. They re-ran the check and removed the rolls we didn’t get, but us like we were an inconvenience and an offer any form of compensation. Having worked in hospitality, I would’ve handled it very differently.
That said, the food was incredible and genuinely some of the best sushi rolls I’ve ever had in my life! The Roo was incredible! The nigiri was definitely high-quality fish, and we really enjoyed the albacore tuna and the salmon as standouts. I would probably pass on the hand rolls, but the gyoza and pork belly buns were delicious. Next time (if we are so luck), would love to try the crunchy tuna rice!