Rosalinda Z.
Google
Absolutely awful experience — twice. I came here with friends on two separate occasions hoping to enjoy their “famous” seafood don, and both times left angry, disappointed, and honestly disgusted. The service is negligent, the food is mediocre for the high prices, the wait times are ridiculous, and worst of all, there are serious food safety concerns (spoiled uni, fish scales). This is not just a bad restaurant — it’s a place I would actively warn people to avoid.
Service: Both visits started the same way: sitting at the table for 10–15 minutes with no greeting, no water, no acknowledgment. When water finally came, it was two glasses for four people — and every other basic item (chopsticks, soy sauce dishes, napkins) had to be asked for repeatedly, then still forgotten. It felt like the staff couldn’t care less whether we were served properly.
Food quality: On the first visit, we discovered after waiting 15 minutes with no water, that they had run out of both uni and toro — the main ingredients people come for, which take up nearly two full pages of their menu. Instead of telling customers right away, they only admitted it once we finally tried to order. Frustrated, we walked out. On the second visit (our “second chance” to the restaurant), the food we did get was simply not worth the price: mediocre, and in some cases unsafe.
Food safety & staff attitude: The uni in my deluxe uni don was spoiled — bitter, smelly, obviously off. I raised this politely, and the response was dismissive and arrogant. One server brushed me off with a smile and never returned; another claimed the chef said it was “fine” because no one else complained. That is not how food safety works. When I insisted, the server rolled her eyes, sighed, and eventually replaced just three newpieces of uni with no apology — as though I was lying to get free food. Meanwhile, my friend found fish scales in her toro don. At that point, we gave up complaining — because clearly, this restaurant doesn’t care.
Bottom line: Two chances, both disasters. Terrible service, long waits, mediocre overpriced food, spoiled seafood, dismissive staff. I would never go back here and would not recommend this place to anyone — except maybe people I truly dislike.